CII I10 study materials
CII I10 study resources

CII I10 key terms

CII I10 · Get comfortable with the vocabulary.

Utmost good faith

The duty on both insured and insurer to deal openly and honestly with each other and to disclose all facts that would influence the other's decision to accept or price the risk.

Related: Duty of fair presentation, Material circumstance
Duty of fair presentation

The insured's obligation under the Insurance Act 2015 to give the insurer a fair presentation of the risk before the contract is agreed, covering every material circumstance the insured knows or ought to know.

Related: Material circumstance, Utmost good faith
Material circumstance

A fact that would influence the judgement of a prudent insurer in deciding whether to accept the risk, what terms to set, or what premium to charge.

Related: Duty of fair presentation, Utmost good faith
Non-disclosure

Failure by the insured to reveal a material fact at proposal stage. The remedy now depends on what the insurer would have done had the fact been disclosed, not automatic avoidance.

Related: Duty of fair presentation, Proportionate remedy
Misrepresentation

An untrue or misleading statement of fact made to the insurer before the contract is formed. If made deliberately or carelessly, it can allow the insurer to avoid the policy or adjust the claim.

Related: Proportionate remedy, Avoidance
Proportionate remedy

The Insurance Act 2015 approach to breach of fair presentation: the insurer's remedy scales with the insured's culpability, from no remedy for innocent breach to avoidance for deliberate breach.

Related: Non-disclosure, Avoidance
Avoidance

The right of an insurer to treat a contract as though it never existed, usually for deliberate or reckless breach of the duty of fair presentation, returning the premium in some cases.

Related: Proportionate remedy, Misrepresentation
Insurable interest

A legal or financial relationship to the subject matter such that the insured benefits from its safety and suffers loss from its damage, required at the time of insurance.

Related: Indemnity, Subject matter of insurance
Indemnity

The principle that insurance restores the insured to the financial position held before the loss, no better and no worse, subject to policy limits and excesses.

Related: Insurable interest, Betterment
Betterment

An improvement in the insured's position caused by replacing old property with new, which insurers usually deduct so that the indemnity principle is preserved.

Related: Indemnity, Reinstatement
Subrogation

The insurer's right, after paying a claim, to step into the insured's legal shoes and pursue third parties who caused the loss, recovering up to the amount paid.

Related: Indemnity, Contribution
Contribution

The right of one insurer to recover a share from another insurer that also covers the same loss, so that the insured cannot recover more than the actual loss.

Related: Subrogation, Double insurance
Double insurance

Cover taken out with more than one insurer for the same interest and same risk, where the total sum insured exceeds the value of the subject matter.

Related: Contribution, Average clause
Average clause

A policy condition that reduces a claim in proportion to under-insurance, comparing the sum insured with the value at risk at the time of loss.

Related: Double insurance, Sum insured
Proximate cause

The dominant, effective cause of a loss that sets in motion the chain of events leading to damage, used to decide whether an insured peril or exclusion applies.

Related: Insured peril, Exclusion
Insured peril

A specified event or circumstance listed in the policy as one for which the insurer will pay, such as fire, theft or storm.

Related: Proximate cause, Exclusion
Exclusion

A clause that removes specified losses, causes or circumstances from the cover otherwise granted by the policy, so no payment is due for those situations.

Related: Insured peril, Exception
Warranty

A policy term the insured must comply with exactly. Under the Insurance Act 2015, breach suspends cover rather than automatically discharging the insurer, and can be remedied.

Related: Condition, Representation
Condition precedent

A term that must be satisfied before the insurer's liability arises or before a claim is payable, such as notifying a claim within a stated period.

Related: Warranty, Claims notification
Representation

A statement of fact made during negotiations that induces the insurer to enter the contract. If untrue, remedies range from avoidance to proportionate adjustment.

Related: Misrepresentation, Warranty
Subject matter of insurance

The specific property, liability, life or interest that the policy is written to protect and that defines the scope of cover.

Related: Insurable interest, Sum insured
Sum insured

The maximum amount the insurer will pay under the policy, whether stated as a fixed figure, a limit of indemnity or an aggregate across a period.

Related: Average clause, Limit of indemnity
Limit of indemnity

The cap on the insurer's liability for a single claim or for all claims in a period, common in liability policies, sometimes stated as any one occurrence and in the aggregate.

Related: Sum insured, Excess
Excess

The first amount of each claim that the insured must bear personally before the insurer pays anything, sometimes called a deductible in commercial policies.

Related: Limit of indemnity, Franchise
Franchise

A threshold amount below which no claim is paid at all, but once exceeded the insurer pays the full claim without deducting the threshold.

Related: Excess, Average clause
Reinstatement

A basis of settlement where the insurer pays to rebuild or replace damaged property with new equivalent property, rather than paying a depreciated value.

Related: Betterment, Indemnity
Claims notification

The insured's duty to tell the insurer about a loss or circumstance promptly and in the manner the policy requires, often a condition precedent to payment.

Related: Condition precedent, Utmost good faith
Contra proferentem

The rule that ambiguity in a policy wording is construed against the party who drafted it, usually the insurer, and in favour of the insured.

Related: Warranty, Exclusion
Consumer Insurance (Disclosure and Representations) Act 2012

Legislation governing consumer insurance that replaced the consumer's duty to volunteer information with a duty to take reasonable care to answer the insurer's questions accurately and completely.

Related: Duty of fair presentation, Misrepresentation
Insurance Act 2015

UK statute reforming commercial insurance law, introducing fair presentation of risk, proportionate remedies, changes to warranties and terms not relevant to the loss.

Related: Duty of fair presentation, Warranty
Terms not relevant to the actual loss

A policy term that, if breached, would reduce the risk of a particular type of loss but did not do so on this occasion; the insurer cannot rely on it to refuse a claim.

Related: Warranty, Insurance Act 2015
Third Parties (Rights against Insurers) Act 2010

Legislation allowing a third party with a judgment against an insolvent insured to pursue the insurer directly for the insured's liability cover.

Related: Liability insurance, Subrogation
Liability insurance

Cover protecting the insured against legal liability to third parties for injury, death, property damage or financial loss, up to the limit of indemnity.

Related: Limit of indemnity, Third Parties (Rights against Insurers) Act 2010
Financial Ombudsman Service

The UK dispute-resolution body for complaints about regulated financial firms, including insurers, which can award compensation up to a published limit.

Related: Consumer Insurance (Disclosure and Representations) Act 2012, Utmost good faith
Prudential Regulation Authority

The Bank of England body that regulates the financial soundness of insurers, setting capital, governance and risk-management requirements for the market.

Related: Financial Conduct Authority, Solvency II
Financial Conduct Authority

The UK regulator responsible for conduct in insurance markets, including fair treatment of customers, product governance and claims handling standards.

Related: Prudential Regulation Authority, Consumer Insurance (Disclosure and Representations) Act 2012
Solvency II

The EU-derived prudential regime setting capital requirements, governance and risk-management standards for insurers, implemented in the UK and retained with amendments.

Related: Prudential Regulation Authority, Financial Conduct Authority