CIPS Level 6 Professional Diploma study materials
CIPS Level 6 Professional Diploma study resources

CIPS Level 6 Professional Diploma key terms

CIPS Level 6 Professional Diploma · Get comfortable with the vocabulary.

Category management

A structured approach that groups similar purchases into categories, then applies a dedicated strategy, supplier base and performance measures to each category rather than managing spend transaction by transaction.

Related: Kraljic matrix, Spend analysis, Sourcing strategy
Kraljic matrix

A portfolio tool that positions purchased items by profit impact and supply risk, producing four quadrants (strategic, leverage, bottleneck, non-critical) that each call for a different sourcing approach.

Related: Category management, Supply risk, Sourcing strategy
Spend analysis

The process of collecting, cleaning and classifying an organisation's expenditure data to reveal what is bought, from whom, at what price and in what volume, forming the evidence base for category strategy.

Related: Category management, Total cost of ownership
Sourcing strategy

The chosen route to market for a category or requirement, covering the number of suppliers, competitive or negotiated award, contract length, location and the balance between competition and collaboration.

Related: Category management, Single sourcing, Early supplier involvement
Early supplier involvement

Bringing selected suppliers into specification and design work before requirements are fixed, so their technical knowledge can reduce cost, risk and lead time and improve the eventual product.

Related: Sourcing strategy, Specification, Value engineering
Value engineering

A structured, function-based review that seeks the same or better performance at lower total cost, often applied jointly with suppliers during design or as a cost-reduction exercise on existing items.

Related: Early supplier involvement, Total cost of ownership
Total cost of ownership

The full lifetime cost of acquiring, using, maintaining and disposing of a purchase, including acquisition price, transaction costs, quality failures, downtime, energy and end-of-life costs.

Related: Whole-life costing, Value engineering, Spend analysis
Whole-life costing

An appraisal method that compares options over the full asset life using discounted cash flows, so capital cost, operating cost, maintenance and residual value are assessed together rather than in isolation.

Related: Total cost of ownership, Business case
Single sourcing

A deliberate decision to buy a requirement from one supplier when alternatives exist, usually to secure volume leverage, integration or quality consistency; it differs from sole sourcing, where no alternative exists.

Related: Sole sourcing, Multi-sourcing, Supply risk
Sole sourcing

A situation in which only one supplier is able to meet the requirement, for example because of patents, unique capability or market structure, leaving the buyer with little or no competitive leverage.

Related: Single sourcing, Supply risk, Bottleneck
Multi-sourcing

Deliberately splitting a requirement across two or more capable suppliers to maintain competition, limit dependency and provide continuity if one source fails, at the cost of added complexity.

Related: Single sourcing, Supply risk, Supplier relationship management
Bottleneck

A purchased item with low value but high supply risk, such as a cheap proprietary component with few sources; the priority is securing supply and reducing risk rather than extracting price concessions.

Related: Kraljic matrix, Sole sourcing, Supply risk
Supply risk

The likelihood and impact of disruption to the flow of goods, services or information from suppliers, arising from financial failure, capacity limits, geography, regulation, quality or dependency.

Related: Supply chain resilience, Bottleneck, Supplier financial appraisal
Supply chain resilience

The capacity of a supply network to anticipate, absorb, adapt to and recover from disruption while maintaining acceptable service, built through visibility, redundancy, flexibility and collaborative planning.

Related: Supply risk, Business continuity planning, Bullwhip effect
Bullwhip effect

The amplification of demand variation as orders pass upstream through a supply chain, caused by forecasting on local orders, batch ordering, price promotions and rationing during shortages.

Related: Supply chain resilience, Demand management
Demand management

Shaping and influencing demand so that it fits available capacity and supply, using forecasting, pricing, promotion timing, product design and internal demand controls rather than simply reacting to orders.

Related: Bullwhip effect, Sales and operations planning
Sales and operations planning

A recurring cross-functional process in which sales forecasts, demand plans and supply capabilities are reconciled into one agreed operating plan covering a rolling horizon of typically three to eighteen months.

Related: Demand management, Supply chain resilience
Supplier relationship management

The segmentation and management of supplier relationships according to their strategic importance, using defined governance, performance measures, joint development and structured review meetings.

Related: Supplier segmentation, Key performance indicator, Contract management
Supplier segmentation

Grouping suppliers by criteria such as spend, risk, strategic importance or substitutability, so that management effort and relationship style are proportionate to the value and exposure each supplier represents.

Related: Supplier relationship management, Kraljic matrix
Supplier financial appraisal

Analysis of a supplier's published accounts and credit information, covering profitability, liquidity, gearing and cash flow, to judge whether it can survive the contract and remain a viable source.

Related: Supply risk, Due diligence
Due diligence

Pre-contract investigation of a supplier or partner covering legal status, ownership, financial health, compliance, ethics, capacity and reputation, so that risks are known before commitment.

Related: Supplier financial appraisal, Conflict of interest, Modern slavery
Contract management

The post-award activities that ensure both parties deliver what the contract requires: mobilisation, performance monitoring, change control, payment, dispute handling and eventual exit or renewal.

Related: Service level agreement, Key performance indicator, Contract variation
Service level agreement

A schedule within or alongside a contract that states measurable service standards, such as response times or availability, together with how performance is reported and what happens when standards are missed.

Related: Key performance indicator, Contract management
Key performance indicator

A small set of measures chosen because they indicate whether a supplier or process is achieving its objectives, each with a defined formula, data source, target and review frequency.

Related: Service level agreement, Contract management, Supplier relationship management
Contract variation

A change to the scope, price, timing or terms of an existing contract, which must be authorised under the contract's change procedure and kept within legal and policy limits on modification.

Related: Contract management, Specification
Specification

A precise statement of the requirement, either as a description of required performance and outcomes or as a technical statement of materials and methods, forming the basis for competition and acceptance.

Related: Statement of work, Value engineering, Contract variation
Statement of work

A document describing the services or work to be delivered, including scope, deliverables, standards, timescales, acceptance criteria and responsibilities, commonly used for services and projects.

Related: Specification, Service level agreement
Tendering

A formal competitive process in which suppliers submit priced offers against a defined requirement and published criteria, with submissions opened and evaluated under controlled conditions.

Related: Request for proposal, Evaluation criteria, Framework agreement
Request for proposal

A document inviting suppliers to propose how they would meet a requirement, used where the buyer wants solutions and innovation rather than a fixed specification, and evaluated on quality as well as price.

Related: Tendering, Evaluation criteria
Evaluation criteria

The stated factors, weightings and scoring rules used to assess bids, published in advance so that evaluation is transparent, consistent and defensible to bidders and auditors.

Related: Tendering, Most economically advantageous tender, Conflict of interest
Most economically advantageous tender

An award approach that selects the offer giving best overall value against published criteria such as quality, delivery and sustainability, not simply the lowest price submitted.

Related: Evaluation criteria, Total cost of ownership
Framework agreement

An arrangement with one or more suppliers that sets terms for orders to be placed over a defined period, allowing call-offs without repeating a full competition each time.

Related: Tendering, Contract management
Negotiation

A planned dialogue between buyer and supplier aimed at an agreement both can accept, using preparation, positions, interests, concessions and alternatives to reach terms on price, risk and performance.

Related: Best alternative to a negotiated agreement, Supplier relationship management
Best alternative to a negotiated agreement

The outcome a negotiator can secure if the current talks fail; knowing it sets the walk-away point and strengthens confidence because no worse deal needs to be accepted.

Related: Negotiation
Stakeholder mapping

Identifying the people and groups affected by or able to influence a procurement decision, then assessing their interest and power to plan appropriate communication and engagement.

Related: Business case, Category management
Business case

A structured justification for a proposed investment or project, setting out objectives, options, costs, benefits, risks and expected return, used to obtain approval and later to test delivery.

Related: Whole-life costing, Stakeholder mapping
Conflict of interest

A situation where a person's private interest, gift, relationship or outside role could improperly influence their procurement decisions, which must be declared and managed or avoided.

Related: Due diligence, Evaluation criteria, Code of ethics
Code of ethics

A published set of principles and standards of behaviour expected of procurement staff, covering integrity, confidentiality, fair competition, gifts and hospitality, and treatment of suppliers.

Related: Conflict of interest, Modern slavery
Modern slavery

Serious exploitation including forced labour, debt bondage, human trafficking and child labour; procurement teams address it through supplier due diligence, contractual requirements, audits and published transparency statements.

Related: Due diligence, Code of ethics
Business continuity planning

Preparing documented arrangements, such as alternative sites, stock buffers and pre-qualified backup suppliers, so that critical operations can continue during and after a disruption.

Related: Supply chain resilience, Supply risk