CISR Commercial Casualty II study materials
CISR Commercial Casualty II study resources

CISR Commercial Casualty II case studies

CISR Commercial Casualty II · Put your knowledge to work in context.

Commercial Casualty II is one of the nine one-day courses in the Certified Insurance Service Representative (CISR) program, a nationally recognized educational program for customer service representatives that focuses on minimizing E&O claims and on understanding and analyzing risks and exposures. The course is aimed at account managers, customer service representatives, broker marketing representatives and other employees of agencies, insurance companies or insurance-related businesses who already have some working knowledge of the applicable policies. It concentrates on three coverage areas: the Workers Compensation and Employers Liability policy, the Business Auto Coverage Form - including clarifying who is and is not an insured in specific situations - and excess liability and commercial umbrella policies. The goal is to build the confidence and technical accuracy needed for productive conversations with commercial customers about casualty exposures and coverages. The CISR Commercial Casualty II case studies are 5 cases and about 2,576 words.

1

The 1099 Roofing Crew and the Unguarded Skylight

Prairie Sky Roofing, Inc. is an Illinois corporation with 14 full-time employees and 1.6 million in annual payroll.

590 words, about 3 min
2

The Four-Month Buffalo Job and the Missing State

Lone Star Mechanical, Inc. is a Texas HVAC contractor with 38 employees and 3.2 million in payroll.

519 words, about 3 min
3

The Bakery Employee, the Personal Honda, and the Cyclist

Sweet Harbor Bakery operates three owned delivery vans and a retail store. Its business auto policy is written with Symbol 9 (non-owned autos) and Symbol 8 (hired autos), but not Symbol 1.

502 words, about 3 min
4

The Towed SUV, the On-Hook Endorsement, and the Dispatcher's Promise

Blue Ridge Towing & Recovery has a business auto policy with Symbol 1 (any auto), a 1,000,000 combined single limit, and a garagekeepers legal liability endorsement with a 150,000 limit marked on-hook only. The company also has a 2,000,000 commercial umbrella.

463 words, about 2 min
5

The Rack Collapse, the Indemnity Clause, and the Umbrella's SIR

Northstar Fabrication, Inc. manufactures steel racks and has a commercial general liability policy with a 1,000,000 per-occurrence limit, a 2,000,000 general aggregate, and a 1,000,000 products-completed operations aggregate.

502 words, about 3 min