Ruankao System Planning and Management Engineer (Senior) study guide
Ruankao System Planning and Management Engineer (Senior) · Work through your exam, one topic at a time.
The Senior System Planning and Management Engineer (系统规划与管理师) is one of the senior-level certifications in China's computer技术与软件专业技术资格 (水平)考试, administered by the Ministry of Industry and Information Technology with the China Institute of Electronics as the examining body. It targets experienced IT professionals moving into roles that sit above day-to-day engineering: IT strategy, enterprise IT planning, service design and operations, governance, and team leadership. The Ruankao System Planning and Management Engineer (Senior) study guide has 8 sections and about 3,470 words.
01Information Technology Strategy and Enterprise IT Planning
This domain tests whether you can translate business direction into an IT strategy, an enterprise architecture and a funded, sequenced portfolio - and defend the choices. Items usually describe an organisation's business change and ask which planning artefact, architecture phase or prioritisation method applies, or what the planner should do next.
483 words, about 2 min02IT Service Management Frameworks and Standards
This domain tests whether you know the major frameworks well enough to choose, combine and tailor them: ITIL 4, ISO/IEC 20000-1, COBIT 2019 and the Chinese ITSS series (GB/T 28827.1). Items typically give a business goal - certification, cost reduction, board oversight - and ask which framework element delivers it.
432 words, about 2 min03IT Service Planning and Design
Service planning and design converts strategy into service definitions that can be operated, measured, charged and recovered. Expect questions on the service catalogue, service level agreements and their supporting agreements, the service design package, and the design of capacity, availability, continuity and security.
426 words, about 2 min04IT Service Operations and Continuous Improvement
Operations practice boundaries and improvement mechanics: incident, problem, change enablement, service request, event and access management, plus the continual improvement model and the measurement system behind it. Items test the correct next step in a scenario and the handoff between practices.
445 words, about 2 min05IT Service Financial Management and Performance Measurement
Financial management of IT services - budgeting, accounting and charging - plus the performance measurement system that shows whether services deliver value. Items ask you to compute unit cost, choose an appraisal method, or pick the right performance perspective.
427 words, about 2 min06IT Governance, Risk, and Compliance
How the board directs and controls IT, how risk is identified, evaluated and treated, and how legal and regulatory obligations are evidenced. Items test principle names, role allocation and the correct step in the risk process.
442 words, about 2 min07Information Security and Data Management
Security controls in a service context, and the governance of data as an asset: classification, quality, lifecycle, protection and legal obligation. Items ask which control applies, which standard clause is engaged, or which data quality dimension is failing.
409 words, about 2 min08Team Leadership, Communication, and Organizational Change
Building and leading service teams, structuring stakeholder communication, and moving an organisation through change so a new service or process actually sticks. Items place a leader in a team or rollout scenario and ask which style, structure or change step applies.
406 words, about 2 min