CSPO exam-day guide
CSPO · Prepare for the day ahead.
Your checklist
Government-issued photo ID
Most remote-proctored and test-center exams require valid, unexpired photo identification. Confirm with the provider which ID types it accepts and whether the name must match your registration exactly; if it does not, resolve the mismatch before test day.
Stable internet connection and a backup option
For remote proctoring, run the provider's system or equipment check in advance and have a fallback (mobile hotspot or phone tethering) in case your primary connection drops. Confirm with the provider whether a dropped connection pauses or voids the attempt.
Compatible computer and browser
Use the device and browser version the provider lists as supported. Close background apps, disable notifications, and unplug extra monitors before launching the exam. Confirm with the provider whether tablets or Chromebooks are permitted.
Quiet, private, well-lit room
Remote proctoring typically requires a closed room with no other people, a clear desk, and adequate lighting. Remove notes, books, phones, and smart devices from reach unless the provider explicitly allows specific materials.
Webcam and microphone working
Proctored exams often require a room scan and continuous video. Test both devices beforehand and confirm with the provider whether an external webcam is acceptable if the built-in one fails.
Scratch paper or whiteboard rules verified
Some providers permit blank paper or a whiteboard with an eraser and require a show-and-tell at the start and end. Confirm with the provider what is allowed, since policies vary and unauthorized materials can invalidate a result.
Login credentials and appointment confirmation ready
Know your account username, password, and appointment time, and keep the confirmation email accessible. Do not store passwords only on the device you will use if the provider restricts access during the exam.
Water and a light snack for before the test
Hydrate and eat lightly beforehand. Confirm with the provider whether drinks are allowed at the desk during the exam, since many proctoring services prohibit them.
Restroom visit before starting
Breaks are often restricted or not permitted during proctored exams. Use the restroom before check-in and confirm with the provider whether any scheduled or unscheduled breaks are allowed.
Arrival and check-in buffer
Plan to log in or arrive well before your appointment to complete identity checks and the room scan. Confirm with the provider the exact check-in window and what happens if you are late.
Review the provider's candidate handbook
Read the current handbook for conduct rules, scoring, retake policy, and result reporting timelines. Policies change, so rely on the provider's latest published guidance rather than secondhand summaries.
Accessibility or accommodation arrangements confirmed
If you need extra time or other accommodations, confirm approval and how it applies on test day. This item is needs_review: requirements and lead times vary by provider, so verify directly.
Plan the day
Confirm your appointment, ID requirements, and technical setup with the provider. Run the system check, update your browser, and test webcam and microphone. Review the candidate handbook for conduct and scoring rules. Switch from learning new material to reviewing your weakest areas and practicing scenario-based questions about the Scrum framework, accountabilities, events, and artifacts.
Do a light review of key concepts rather than cramming. Prepare your workspace, charge devices, and locate your ID and login details. Confirm the start time in your local time zone. Get a full night's sleep and avoid scheduling anything demanding immediately before the exam.
Eat a light meal and hydrate. Clear your desk and room, silence phones and notifications, and close unnecessary applications. Log in or arrive early to complete check-in, identity verification, and any room scan. Keep your ID and confirmation within reach.
Read each question carefully and watch for qualifiers such as best, first, or most likely. Answer every question, since unanswered items usually score as incorrect. Flag uncertain items and return to them if the format allows. Manage your pace against the number of questions and remaining time, and avoid spending too long on any single item. If a technical problem occurs, stay calm and follow the provider's instructions or contact support as directed.
Rules to check
Present valid government-issued photo ID matching your registration; confirm with the provider which documents are accepted.
Follow all proctoring instructions, including room scans and staying within camera view; unauthorized behavior can invalidate your result.
Do not use unauthorized materials, notes, devices, or assistance; confirm with the provider what is permitted before the exam.
Do not communicate with anyone during the exam unless the provider's proctoring rules explicitly allow it.
Confirm with the provider whether breaks are permitted and how they affect your time; many proctored exams do not allow unscheduled breaks.
Understand the scoring model before test day: confirm with the provider whether incorrect answers are penalized and how results are reported.
Review the provider's retake and result-reporting policy in advance, since waiting periods and fees vary.
If technical issues arise, follow the provider's documented support process and keep any reference numbers for follow-up.