ArcGIS Online Administration Associate cheat sheet

ArcGIS Online Administration

• The default administrator role has all privileges; custom roles are created from the Organization > Settings > Member Roles tab and can be assigned granular privileges such as 'Publish hosted feature layers' or 'Demographics'.

• Organization members can be added individually, via CSV file, or through enterprise logins (SAML/OIDC); the CSV must contain at least username, email, first name, last name, and role.

• Credits are consumed by storage (hosted feature layers, tile layers, scene layers) and by premium services (geocoding, routing, spatial analysis, demographics, GeoEnrichment). Monitor usage in Organization > Status > Credits.

• A license level (Creator, Professional, or Viewer) determines the core apps and capabilities; add-on licenses (e.g., ArcGIS Pro, Business Analyst, GeoPlanner) are assigned per user from Organization > Licenses.

• Security settings include password policy, multi-factor authentication enforcement, IP allow lists, and sharing restrictions (e.g., preventing members from sharing content publicly outside the organization).

• Groups control content sharing: members can share items with groups; administrators can create and manage groups, assign group owners, and set group sharing to organization or public.

• Backups and recovery: administrators can export organization content and settings; deleted items are moved to the trash and can be restored within 30 days (default) before permanent deletion.

• The organization's URL (e.g., https://org.maps.arcgis.com) and name are set at creation and cannot be changed; custom domains can be configured for enterprise sites.

• Usage reports and activity logs: administrators can view member activity, item access, and credit consumption; logs can be exported for auditing.