ArcGIS Online Administration Associate study plan

Map the full ArcGIS Online organizational structure: identify the roles of default administrator, custom roles, and the organization's default role assignment, and write a one-page summary of each role's privileges.

Configure organization-level settings in a trial or sandbox organization: set the security baseline (multi-factor authentication, security questions, allowed sign-in methods) and document each toggle you changed and why.

Enumerate the member management lifecycle: invitation, provisioning, license assignment, deactivation, and deletion, and record which actions are reversible.

Build a glossary of 20 administration terms (license type, add-on, privilege, role, group, item, credit) with a one-line definition each.

Configure credit budgeting: identify which operations consume credits (geocoding, spatial analysis, tile and feature storage, geoenrichment) and set per-member credit limits in the sandbox organization.

Create and test a custom role that grants only the privileges needed for a specific workflow (for example, publishing hosted feature layers but not administering the organization).

Set up an organizational group structure with sharing levels (owner, view, edit) and verify how group membership affects item access.

Draft a license allocation plan that matches member responsibilities to Creator, Professional, and add-on licenses.

Document content governance: item ownership transfer, deletion protection, and the consequences of deleting a member who owns shared items.

Configure and test organization website settings, including custom URL, home page, featured content, and the organization banner.

Review the organization's status dashboard and identify the metrics that would signal a problem (credit consumption spike, failed sign-ins, storage growth).

Write a short incident response outline for a compromised administrator account: disable, reset, audit, and restore.

Set up automated member onboarding: create a CSV-based bulk invite and role assignment process, and test it with at least three sample accounts.

Configure single sign-on concepts at a conceptual level: identify the difference between enterprise logins, SAML, and OpenID Connect, and note which administrator tasks each affects.

Audit sharing practices: identify items shared to everyone versus groups, and produce a report of items that should be restricted.

Practice using the organization's search and filter tools to locate members by role, license, and last login date.

Configure data storage management: identify hosted feature layer storage usage, set up a review cadence, and document how to archive or delete stale content.

Test the workflow for transferring ownership of content between members and verify that group sharing and dependent items remain intact.

Document the process for managing add-on licenses (for example, ArcGIS Insights, ArcGIS Pro, and geoenrichment) and how to reclaim them from inactive members.

Review the organization's security settings against a checklist of least-privilege principles and note any gaps.

Build a member offboarding procedure: reassign content, reclaim licenses, remove from groups, and disable the account, then test it end to end.

Configure and test organization-wide sharing restrictions and verify how they interact with group sharing.

Practice reading the organization's activity logs and identify entries that indicate administrative changes.

Create a quarterly administration review template covering licenses, credits, storage, security settings, and inactive members.

Review all prior weeks' notes and consolidate them into a single administration reference covering roles, security, credits, licenses, content governance, and member lifecycle.

Practice explaining each major administration concept aloud in two minutes or less, and note any topic where the explanation is weak.

Re-test the custom role, group sharing, and offboarding workflows without notes to confirm retention.

Identify and close the three weakest areas from the self-assessment with targeted reading or sandbox practice.

Complete a timed practice set of scenario-based administration questions and review every incorrect answer to identify the underlying concept.

Re-run the full sandbox configuration from scratch (roles, groups, security settings, credit limits) to confirm end-to-end fluency.

Write a one-page quick-reference sheet of the most commonly confused distinctions (role versus license, sharing level versus group membership, credit versus storage).

Finalize a personal exam-day plan covering time allocation and question-review strategy.