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FL HVAC practice questions

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Question 1Business, Financial Management, and Contracting Practices

In Florida, which license allows an HVAC contractor to work in any jurisdiction in the state without obtaining a separate local license?

  1. A certified contractor license Correct answer.
  2. A local certificate of competency
  3. A specialty journeyman permit
  4. A registered contractor license

Explanation

A certified contractor holds a state certificate issued through the Construction Industry Licensing Board and may contract anywhere in Florida. A registered contractor is licensed only for the local jurisdiction that issued the certificate of competency.

Question 2Business, Financial Management, and Contracting Practices

A subcontractor first furnishes labor and materials on a private Florida project on March 3. By what date must it serve a Notice to Owner on the owner to preserve lien rights?

  1. April 17 Correct answer.
  2. March 25
  3. March 18
  4. June 1

Explanation

Under the Florida Construction Lien Law, a subcontractor or supplier must serve a Notice to Owner within 45 days after first furnishing labor, services, or materials. Forty-five days after March 3 is April 17.

Question 3Business, Financial Management, and Contracting Practices

A contractor's last day of furnishing labor on a private project was June 10. The claim of lien must be recorded no later than:

  1. June 10 of the following year
  2. July 10
  3. July 25
  4. September 8 Correct answer.

Explanation

A claim of lien must be recorded within 90 days after the contractor's final furnishing of labor, services, or materials. Ninety days after June 10 is September 8.

Question 4Business, Financial Management, and Contracting Practices

An owner must record a Notice of Commencement before beginning an improvement when the direct contract price exceeds:

  1. $10,000
  2. $2,500 Correct answer.
  3. $500
  4. $1,000

Explanation

Florida requires a Notice of Commencement to be recorded and posted before work begins when the direct contract exceeds $2,500. Failure to do so can limit the owner's protection against liens.

Question 5Business, Financial Management, and Contracting Practices

A contract calls for 10 percent retainage on monthly progress payments. Retainage is:

  1. a portion of each payment withheld until the work is accepted Correct answer.
  2. a penalty charged for late completion
  3. the owner's down payment held in escrow
  4. the profit portion deferred to the final invoice

Explanation

Retainage is money withheld from progress payments, commonly 10 percent, and released after acceptance or final completion. It protects the owner against incomplete or defective work rather than being a penalty or an escrow deposit.

Question 6Business, Financial Management, and Contracting Practices

The owner orally asks a crew to add a return-air duct that is not in the contract. The contractor's best practice is to:

  1. complete the work and add it to the final invoice
  2. obtain a written change order signed before doing the work Correct answer.
  3. bill the extra at time-and-materials rates without notice
  4. note the request in the job diary and proceed

Explanation

A written, signed change order establishes both the price and the added scope before work begins. Verbal directives are difficult to prove later and often lead to unpaid extras and disputes over the contract sum.

Question 7Business, Financial Management, and Contracting Practices

A Florida HVAC contracting business with employees is required by law to carry:

  1. builder's risk insurance
  2. a payment bond on every job
  3. an extended warranty policy
  4. workers' compensation insurance Correct answer.

Explanation

Florida's Workers' Compensation Law requires construction employers with employees to maintain coverage, and the contractor must verify coverage from subcontractors as well. Payment bonds are generally required only on public work, and builder's risk is a property policy usually purchased by the owner.

Question 8Business, Financial Management, and Contracting Practices

Which of the following is a general overhead cost rather than a direct job cost?

  1. Refrigerant charged to a specific installation
  2. Office rent and office staff salaries Correct answer.
  3. Copper line sets for a specific job
  4. A crane rental billed to one project

Explanation

General overhead covers costs that cannot be tied to a single job, such as office rent, office salaries, and business insurance. Materials and equipment rented for one specific project are charged directly to that job's cost.

Question 9Business, Financial Management, and Contracting Practices

A contractor has recorded a claim of lien on a private project and no Notice of Contest has been served. Suit to foreclose the lien must be filed within:

  1. 60 days after recording
  2. 2 years after recording
  3. 90 days after recording
  4. 1 year after recording Correct answer.

Explanation

Unless shortened by a Notice of Contest, a suit to foreclose a construction lien must be brought within one year after the claim of lien is recorded. Missing that period extinguishes the lien.

Question 10Business, Financial Management, and Contracting Practices

A Notice to Owner is generally not required from:

  1. a sub-subcontractor
  2. a supplier dealing with the general contractor
  3. a contractor in direct contract with the owner Correct answer.
  4. a material supplier dealing with a subcontractor

Explanation

A contractor or supplier in direct privity with the owner does not have to serve a Notice to Owner because the owner already knows who holds the contract. Parties farther down the chain, such as suppliers to subcontractors, must serve the notice to preserve lien rights.

Question 11Business, Financial Management, and Contracting Practices

Under Florida's private construction prompt payment provisions, after the contractor receives a proper payment from the owner it must pay the subcontractor within:

  1. 45 days
  2. 14 days
  3. 30 days
  4. 7 days Correct answer.

Explanation

The statute requires a contractor who receives a payment to pass the subcontractor's share along within 7 days of receipt, and each lower tier has a similar short pass-through period. Paying late can expose the contractor to interest and lien claims.

Question 12Business, Financial Management, and Contracting Practices

The Florida Homeowners' Construction Recovery Fund exists to:

  1. reimburse owners harmed by unlicensed contractors
  2. guarantee completion of abandoned projects
  3. pay subcontractors when an owner defaults on a project
  4. reimburse owners who cannot collect a judgment against a licensed contractor Correct answer.

Explanation

The fund pays limited damages to a homeowner who has obtained a judgment against a licensed contractor for specified violations and has been unable to collect it. Unlicensed activity and unpaid subcontractors are handled through other enforcement and lien remedies.

Question 13Business, Financial Management, and Contracting Practices

A job costs the contractor $4,000 and the contractor adds a 25 percent markup on cost. The selling price and the resulting gross margin percentage are:

  1. $5,000 and 25 percent
  2. $5,333 and 25 percent
  3. $5,000 and 20 percent Correct answer.
  4. $4,800 and 16.7 percent

Explanation

Markup is applied to cost, so $4,000 x 1.25 = $5,000. Gross margin is profit divided by selling price: $1,000 / $5,000 = 20 percent, which is always lower than the markup percentage.

Question 14Business, Financial Management, and Contracting Practices

Annual overhead is $90,000 and each service call produces $60 of gross profit. How many service calls must the company sell to break even?

  1. 1,800
  2. 900
  3. 1,200
  4. 1,500 Correct answer.

Explanation

Break-even volume equals fixed overhead divided by gross profit per unit: $90,000 / $60 = 1,500 service calls. Each call beyond that point contributes to net profit.

Question 15Business, Financial Management, and Contracting Practices

On a Florida public project with a statutory payment bond, a subcontractor that is not paid must give written notice of its claim to the surety within:

  1. 30 days after final payment was due
  2. 45 days after first furnishing
  3. 1 year after last furnishing
  4. 90 days after last furnishing Correct answer.

Explanation

The bond claim notice must be sent to the surety within 90 days after the claimant's last furnishing of labor or materials, with a copy to the public entity. A suit on the bond must then be brought within one year after the last furnishing.

Question 16Business, Financial Management, and Contracting Practices

Before letting a new subcontractor start work, the prime contractor should confirm that the sub has:

  1. prior experience with the same brand of equipment
  2. its own tools and a crew van
  3. a lower price than the other bidders
  4. a license, liability insurance, and workers' comp coverage Correct answer.

Explanation

A prime contractor should verify the subcontractor's license status, general liability coverage, and workers' compensation coverage before work begins. Uninsured subs can expose the prime to liability for injuries and to licensing violations.

Question 17Business, Financial Management, and Contracting Practices

The main purpose of a schedule of values on a progress-billed contract is to:

  1. allocate the contract amount to work items so progress payments can be calculated Correct answer.
  2. list the subcontractors approved for the project
  3. show the equipment warranty schedule
  4. record the owner's change order history

Explanation

The schedule of values breaks the contract sum into line items so that each payment application can be measured against completed work. It is the basis for the percentage of completion used on each requisition.

Question 18Business, Financial Management, and Contracting Practices

What distinguishes an unconditional final lien waiver from a conditional one is that the unconditional waiver:

  1. takes effect when signed, even if the payment is never received Correct answer.
  2. applies only to public projects
  3. expires 90 days after it is signed
  4. must be notarized before it is enforceable

Explanation

An unconditional waiver becomes effective on signing regardless of whether the stated payment has actually been received, while a conditional waiver takes effect only when payment clears. For that reason contractors should exchange waivers and payment simultaneously.

Question 19Business, Financial Management, and Contracting Practices

A Florida business that wants to offer HVAC contracting services must:

  1. have a licensed contractor serving as its qualifying agent Correct answer.
  2. employ at least one EPA Section 608 certified technician
  3. hold a general contractor's license
  4. post a surety bond with the local building department

Explanation

A business entity may contract only through a properly licensed qualifying agent who is certified or registered in the appropriate category. Without a qualifying agent the business cannot lawfully contract for HVAC work.

Question 20Business, Financial Management, and Contracting Practices

A bid bond obtained for a public project guarantees that:

  1. the bidder will sign the contract and provide the required bonds Correct answer.
  2. the contractor will complete the project on schedule
  3. subcontractors will be paid for their work
  4. the owner will pay the contract price

Explanation

A bid bond assures the owner that the low bidder will execute the contract and furnish performance and payment bonds. If the bidder fails to do so, the surety pays the difference up to the bond penalty.

Question 21Business, Financial Management, and Contracting Practices

An owner records a Notice of Contest of Lien against a contractor's recorded claim of lien. The contractor must file suit to foreclose within:

  1. 1 year
  2. 60 days Correct answer.
  3. 90 days
  4. 20 days

Explanation

Recording and serving a Notice of Contest of Lien shortens the foreclosure period to 60 days from service of the notice. If no suit is filed in that window, the lien is extinguished by operation of law.

Question 22Business, Financial Management, and Contracting Practices

After a claim of lien is transferred to a surety bond under Florida law, the lien:

  1. is automatically void unless suit was already filed
  2. is discharged from the real property and is enforced only against the bond Correct answer.
  3. remains on the property and also attaches to the bond
  4. converts into a personal judgment against the owner

Explanation

Recording a transfer bond discharges the lien from the real property and shifts the claim to the bond. The contractor then pursues the surety rather than the owner's property.

Question 23Business, Financial Management, and Contracting Practices

A contract is priced at $120,000. Direct job costs are $80,000 and allocated overhead is $25,000. What is the net profit?

  1. $15,000 Correct answer.
  2. $25,000
  3. $40,000
  4. $10,000

Explanation

Net profit equals contract price minus direct costs minus overhead: $120,000 - $80,000 - $25,000 = $15,000. Gross profit before overhead is $40,000, which is why overhead must be recovered before a job is truly profitable.

Question 24Business, Financial Management, and Contracting Practices

An HVAC contractor contracts directly with a commercial tenant to install equipment, and the owner has recorded and posted no notice of non-liability for liens. The contractor's lien rights generally:

  1. do not exist because there is no contract with the owner
  2. are limited to the tenant's leasehold interest in every case
  3. attach only to the equipment that was installed
  4. may extend to the owner's fee interest as well as the leasehold Correct answer.

Explanation

A lien for work ordered by a tenant attaches to the tenant's leasehold interest, but if the owner has not recorded and posted a notice of non-liability, the lien may also reach the owner's fee interest. Contractors dealing with tenants should check the public records before extending credit.

Question 25Business, Financial Management, and Contracting Practices

Before filing a construction defect lawsuit, Florida's notice-of-claim procedure generally gives the contractor the opportunity to:

  1. record a lien within 45 days
  2. arbitrate the claim within 30 days
  3. inspect the alleged defects and make a repair offer within the response period Correct answer.
  4. obtain a release from its surety

Explanation

The statutory notice-of-claim process requires the claimant to serve written notice so the contractor can inspect the work and, if appropriate, offer to repair or settle. Filing suit before completing the process can result in a stay of the action.

Question 26Business, Financial Management, and Contracting Practices

An HVAC contractor buys ductwork, refrigerant, and controls for a commercial installation contract in Florida. How should the contractor handle Florida sales tax on these materials?

  1. Charge the customer sales tax on the materials at the retail rate plus local surtax.
  2. Collect sales tax from the customer only on the labor portion of the invoice.
  3. Pay tax to the supplier at purchase and not bill the customer separately. Correct answer.
  4. Buy the materials tax-exempt under the customer's resale certificate.

Explanation

Florida treats a contractor who incorporates materials into real property as the final consumer of those materials. The contractor pays sales tax to the supplier at the time of purchase and does not separately collect or remit sales tax on the installed materials.

Question 27Business, Financial Management, and Contracting Practices

In a progress-billed construction contract, retainage is best described as:

  1. An amount the contractor holds back from subcontractor invoices permanently.
  2. A penalty assessed when the contractor misses a scheduled milestone.
  3. A deposit paid by the contractor to the owner before mobilization.
  4. A percentage of each progress payment withheld until final acceptance. Correct answer.

Explanation

Retainage is a portion of each progress payment that the owner withholds to protect against incomplete or defective work. It is released when the work is accepted and the contract is closed out, not kept permanently.

Question 28Business, Financial Management, and Contracting Practices

Under Florida licensing rules, the qualifying agent of an HVAC contracting business is primarily responsible for:

  1. Guaranteeing every installation against defects for ten years.
  2. Supervising field operations and code compliance. Correct answer.
  3. Serving as the company's registered agent for service of process.
  4. Personally funding the company's payroll each pay period.

Explanation

The qualifying agent is the licensed individual through whom the business is certified, and that person must supervise the contracting operations and see that work complies with the code. The role is about technical and operational control of the licensed activity.

Question 29Business, Financial Management, and Contracting Practices

A Florida owner breaches a written HVAC installation contract. Under Florida law, the contractor generally must file suit on that written contract within:

  1. Four years of the breach.
  2. One year of the breach.
  3. Two years of the breach.
  4. Five years of the breach. Correct answer.

Explanation

Florida's statute of limitations for an action on a written contract is five years. The four-year period applies to oral contracts and to certain construction defect claims, which is why the distinction matters in contracting practice.

Question 30Business, Financial Management, and Contracting Practices

A technician earns $24.00 per hour in base wages, and the contractor's labor burden is 30 percent of base wages. What is the fully burdened labor cost for an 8-hour day?

  1. $268.80
  2. $192.00
  3. $312.00
  4. $249.60 Correct answer.

Explanation

Burden is applied to the base wage: $24.00 x 0.30 = $7.20, so the burdened rate is $31.20 per hour. Multiplying $31.20 by 8 hours gives $249.60.

Question 31Business, Financial Management, and Contracting Practices

An HVAC subcontractor first furnishes labor and materials on a private Florida project on March 1. To preserve lien rights, the subcontractor must serve a Notice to Owner:

  1. Within 45 days of first furnishing labor or materials. Correct answer.
  2. Within 30 days after the owner records the Notice of Commencement.
  3. Within 90 days after final furnishing.
  4. Before the first delivery on the site.

Explanation

A lienor who is not in privity with the owner must serve a Notice to Owner within 45 days of first furnishing labor, services, or materials to the project. The notice may be served before the first furnishing or during that 45-day window.

Question 32Business, Financial Management, and Contracting Practices

Before an owner makes final payment on a Florida private construction project, the contractor must:

  1. Deliver a conditional final lien waiver signed by the owner.
  2. Furnish a final payment affidavit listing unpaid lienors. Correct answer.
  3. Record a satisfaction of lien with the clerk of court.
  4. Obtain a Notice of Contest from every subcontractor.

Explanation

Florida law conditions the owner's final payment on receiving the contractor's final payment affidavit, which states that all lienors have been paid or identifies those who have not. This gives the owner a sworn picture of remaining lien exposure before releasing final funds.

Question 33Business, Financial Management, and Contracting Practices

On a Florida private construction project, the responsibility to record a Notice of Commencement before work begins rests with:

  1. The general contractor.
  2. The primary lender.
  3. The owner or the owner's authorized agent. Correct answer.
  4. Each subcontractor furnishing labor.

Explanation

The owner, or the owner's authorized agent, must record the Notice of Commencement before starting improvement work and must post it at the site. It fixes the date to which certain liens relate back and informs lienors of the project participants.

Question 34Business, Financial Management, and Contracting Practices

A subcontract contains a termination for convenience clause. When the prime contractor terminates the HVAC subcontractor under that clause, the subcontractor is typically entitled to:

  1. Full contract price, including profit on the unperformed work.
  2. Nothing, because convenience termination ends all payment rights.
  3. Payment for work done and demobilization costs, excluding unearned profit. Correct answer.
  4. Only the value of materials already delivered to the site, with no labor recovery.

Explanation

Termination for convenience ends the work without fault, so the subcontractor recovers the value of work and materials furnished plus reasonable demobilization and closeout costs. Anticipated profit on work never performed is normally not recoverable under such a clause.

Question 35Business, Financial Management, and Contracting Practices

A profitable HVAC contractor runs short of cash during a period of rapid growth. The most likely explanation is:

  1. Bills come due before progress payments are collected. Correct answer.
  2. The company is depreciating equipment too quickly.
  3. The company has far too little overhead relative to its annual revenue.
  4. The company's gross margin is lower than its net margin.

Explanation

Growth consumes cash because payroll, material invoices, and subcontractor payments are due on short cycles while progress payments arrive later, often reduced by retainage. Profit on the income statement does not guarantee that cash is on hand when obligations mature.

Question 36Business, Financial Management, and Contracting Practices

A performance bond furnished by an HVAC subcontractor primarily protects:

  1. The building official against code violations.
  2. The subcontractor against the prime contractor's failure to pay.
  3. The prime contractor if the subcontractor fails to perform. Correct answer.
  4. The surety against losses caused by the owner.

Explanation

A performance bond is a three-party instrument in which the surety guarantees the obligee that the principal will complete its contractual obligations. On a subcontract, the prime contractor is the obligee and is protected if the subcontractor defaults on performance.

Question 37Business, Financial Management, and Contracting Practices

In a competitive bid, an additive alternate is:

  1. An alternate completion date proposed by the bidder.
  2. A substitute product the contractor may use if the specified item is unavailable.
  3. A deduction offered if the owner deletes part of the scope.
  4. Scope the owner may add at its option, priced separately in the bid. Correct answer.

Explanation

An additive alternate is a defined portion of scope that bidders price separately so the owner can accept or reject it when awarding the contract. It allows the owner to add work without renegotiating the base bid.

Question 38Business, Financial Management, and Contracting Practices

HVAC equipment the owner agreed to supply arrives late, and the owner then insists the contractor finish by the original contract date. The contractor complies using overtime. The contractor's strongest claim is for:

  1. Liquidated damages owed by the contractor for the compressed schedule.
  2. Extended overhead only, with no recovery of overtime labor.
  3. A cardinal change requiring re-bidding of the entire contract.
  4. Constructive acceleration, recovering the overtime premium. Correct answer.

Explanation

When an owner causes delay and then directs the contractor to hold the original completion date without a formal change order, the contractor may claim constructive acceleration. The recoverable cost is typically the extra cost of compressing the schedule, such as overtime premiums.

Question 39Business, Financial Management, and Contracting Practices

An HVAC subcontract says the subcontractor will be paid only if and when the prime contractor is paid by the owner. Under Florida law, such a clause is generally:

  1. Converted into a 30-day payment obligation by statute.
  2. Void in all circumstances as against public policy.
  3. Enforceable only where clear language makes owner payment a condition precedent. Correct answer.
  4. Automatically enforceable regardless of wording, because freedom of contract controls.

Explanation

Florida courts distinguish pay-when-paid clauses, which merely time payment, from pay-if-paid clauses, which shift the risk of owner nonpayment. A true condition-precedent transfer of risk is enforced only when the contract language clearly and unambiguously says so.

Question 40Business, Financial Management, and Contracting Practices

A subcontractor properly serves a Notice to Owner and timely records a claim of lien on a private Florida project. The subcontractor's lien generally takes priority from:

  1. The date the claim of lien is recorded.
  2. The date the subcontractor first furnished labor or materials to the site.
  3. The date the Notice of Commencement was recorded. Correct answer.
  4. The date the final payment became due.

Explanation

A lien recorded within the statutory period relates back to the date the Notice of Commencement was recorded, which is why that recording date matters so much to lenders and owners. Priority over later-recorded encumbrances flows from that relation-back date rather than from the recording date of the claim of lien itself.

Question 41Florida Building Code, Statutes, and Contractor Licensing Regulations

Which Florida agency issues state air-conditioning contractor licenses?

  1. Department of Transportation
  2. Department of Health
  3. Florida Building Commission
  4. DBPR Correct answer.

Explanation

State contractor licenses, including air-conditioning contractor licenses, are issued by the Department of Business and Professional Regulation through the Construction Industry Licensing Board. The Florida Building Commission develops the building code, not contractor licenses.

Question 42Florida Building Code, Statutes, and Contractor Licensing Regulations

A contractor holds a Florida state-certified air-conditioning contractor license. Where may the contractor legally work?

  1. Only where a local certificate of competency has also been obtained
  2. Only in counties that have adopted the Florida Building Code
  3. Anywhere in Florida, subject to local codes Correct answer.
  4. Only in the county where the license was issued

Explanation

A state-certified contractor may practice anywhere in Florida, although local permitting and code requirements still apply. Local certificates of competency are not required for a state-certified contractor.

Question 43Florida Building Code, Statutes, and Contractor Licensing Regulations

Under Florida law, an owner-builder exemption for a one-family residence generally requires the owner to sign an affidavit stating what?

  1. The owner will hire only licensed subcontractors
  2. The owner will use the property only as a rental
  3. No sale or lease within 1 year Correct answer.
  4. The owner holds a state HVAC license

Explanation

The owner-builder exemption is limited to an owner who is building or improving a one-family residence for personal use and who does not offer the property for sale or lease within 1 year. The affidavit documents that limitation.

Question 44Florida Building Code, Statutes, and Contractor Licensing Regulations

Replacing a central air-conditioning condensing unit in Florida generally requires which of the following?

  1. A local building permit Correct answer.
  2. No approval because it is a repair
  3. Only a federal EPA permit
  4. Only a notice to the utility

Explanation

Replacement of a central air-conditioning unit is permitted mechanical work under the Florida Building Code and requires a local building permit before work begins. The work is then subject to inspection.

Question 45Florida Building Code, Statutes, and Contractor Licensing Regulations

Florida licensed contractors are required to include what information in advertisements for contracting services?

  1. The contractor's home address
  2. The number of employees
  3. The name of the surety only
  4. The contractor license number Correct answer.

Explanation

Florida law requires a licensed contractor to include the license number in advertising in print and electronic media. This helps the public verify that the advertiser is properly licensed.

Question 46Florida Building Code, Statutes, and Contractor Licensing Regulations

Florida certified contractors must complete how many hours of continuing education each biennial renewal cycle?

  1. 14 hours Correct answer.
  2. 40 hours
  3. 20 hours
  4. 4 hours

Explanation

Certified contractors must complete 14 hours of continuing education every biennial renewal cycle, including specified subject areas. The requirement is set by the Construction Industry Licensing Board.

Question 47Florida Building Code, Statutes, and Contractor Licensing Regulations

A Florida Class A air-conditioning contractor is authorized to install which of the following?

  1. Systems of any size Correct answer.
  2. Only systems of 25 tons or less
  3. Only systems of 5 tons or less
  4. Only ductwork, not equipment

Explanation

A Class A air-conditioning contractor has the broadest air-conditioning scope and may install systems without the tonnage limits that apply to Class B and Class C licenses. The work still must comply with permitting and code requirements.

Question 48Florida Building Code, Statutes, and Contractor Licensing Regulations

Who enforces the Florida Building Code and Mechanical Code on a permitted HVAC installation?

  1. The contractor's qualifying agent
  2. The Florida Building Commission
  3. The local building official Correct answer.
  4. The equipment manufacturer

Explanation

The local building official enforces the Florida Building Code and the Florida Mechanical Code through plan review, permits, and inspections. The Florida Building Commission develops the code but does not perform local inspections.

Question 49Florida Building Code, Statutes, and Contractor Licensing Regulations

What is the maximum capacity generally associated with a Florida Class C air-conditioning contractor license?

  1. 25 tons
  2. No limit
  3. 5 tons Correct answer.
  4. 15 tons

Explanation

A Class C air-conditioning contractor is limited to systems of 5 tons or less. Class B is limited to 25 tons or less, and Class A has no comparable tonnage cap.

Question 50Florida Building Code, Statutes, and Contractor Licensing Regulations

What is the main role of a qualifying agent for a Florida contracting business?

  1. To provide all financing needed by the business
  2. To serve as the local building code inspector
  3. To supervise and be responsible for the work Correct answer.
  4. To perform only routine office clerical tasks

Explanation

A qualifying agent is the licensed individual who supervises and is responsible for the contracting work of the business. A contracting business must have a qualifying agent to be authorized to contract.