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BM Coiffure practice questions

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Question 1Hygiene, Health and Safety

What is the main purpose of patch testing a client before a colour or chemical service?

  1. To confirm the client's chosen shade is available
  2. To detect an allergic reaction before a full application Correct answer.
  3. To check how long the product takes to develop
  4. To measure how much product the hair will absorb

Explanation

A patch test exposes a small area of skin to the product so that a sensitisation or allergic reaction can be identified before the full service. It is a preventive safety measure, not a colour-development or stock check.

Question 2Hygiene, Health and Safety

A client arrives with an itchy, weeping rash on the scalp. What is the correct action for the stylist?

  1. Proceed with the service but use a gentler shampoo
  2. Continue only if the client signs a disclaimer
  3. Decline the service and advise the client to see a doctor Correct answer.
  4. Apply a soothing scalp treatment first

Explanation

Open, weeping or inflamed skin may indicate infection or a medical condition that must be assessed by a healthcare professional. Providing a service could worsen the condition and risks cross-infection, so the service should be declined with a referral.

Question 3Hygiene, Health and Safety

Why must hand washing be performed before and after every client?

  1. To remove product residue from the palms
  2. To break the chain of cross-infection between people Correct answer.
  3. To satisfy the client's expectations of service
  4. To keep the hands soft for close work

Explanation

Hands are the most common vehicle for transferring microorganisms between clients, surfaces and the stylist. Effective hand washing at the start and end of contact interrupts this transmission route.

Question 4Hygiene, Health and Safety

Which practice best prevents the spread of head lice between clients in a salon?

  1. Using the same comb for all clients but wiping it once daily
  2. Storing clean and used towels together
  3. Spraying each client's hair with perfume
  4. Cleaning and disinfecting tools after each client and not sharing personal items Correct answer.

Explanation

Head lice spread mainly through direct hair-to-hair contact and shared items such as combs, brushes and caps. Disinfecting tools between clients and avoiding shared personal items interrupts this route.

Question 5Hygiene, Health and Safety

What does the term 'disinfection' mean when applied to salon tools?

  1. Killing most pathogenic microorganisms on a surface Correct answer.
  2. Removing visible dirt and product residue only
  3. Rinsing the tool under warm running water
  4. Sterilising the tool so that all spores are destroyed

Explanation

Disinfection reduces the number of pathogenic microorganisms on a surface to a level considered safe, but it does not necessarily destroy bacterial spores. Cleaning removes soil, and sterilisation is the higher level that destroys all microorganisms including spores.

Question 6Hygiene, Health and Safety

A bottle of disinfectant has no date of dilution recorded. What should the stylist do?

  1. Use it, since the solution still looks clear
  2. Discard it and prepare a fresh solution with a recorded date Correct answer.
  3. Add water to make it last longer
  4. Top it up with fresh concentrate

Explanation

Disinfectant solutions lose potency over time and become contaminated with repeated use. Without a recorded dilution date the solution's strength cannot be verified, so it must be discarded and remade with the date noted.

Question 7Hygiene, Health and Safety

Which of these is the correct way to store clean towels in a salon?

  1. In the staff room on an open shelf
  2. In a basket beside the washbasin
  3. In a closed cupboard away from used linen Correct answer.
  4. Stacked on the trolley with used towels

Explanation

Clean linen must be kept in a clean, closed storage area separated from used linen and from sources of contamination such as washbasins. This prevents recontamination before use.

Question 8Hygiene, Health and Safety

What is the correct first action if a client faints in the salon chair?

  1. Give the client a hot drink immediately
  2. Lay the client safely and raise the legs, then call for help if needed Correct answer.
  3. Ask the client to stand up and walk around
  4. Continue the service and monitor the client

Explanation

Lying the client down with the legs raised improves blood flow to the brain and reduces the risk of injury from a fall. Emergency help should be summoned if the client does not recover quickly.

Question 9Hygiene, Health and Safety

Which statement correctly describes the safe handling of a client with a known skin infection on the hands?

  1. Ask the client to wash hands and continue
  2. Use a stronger disinfectant on the tools afterwards
  3. Postpone the service until the infection has cleared Correct answer.
  4. Treat the client normally but wear gloves

Explanation

A known skin infection on the hands presents a high risk of transmission through contact and shared tools. The service should be postponed until the condition has been treated and cleared.

Question 10Hygiene, Health and Safety

A stylist develops red, cracked skin on the hands after frequent shampooing. Which control measure is most appropriate?

  1. Wash hands more often with hot water
  2. Ignore it until it becomes painful
  3. Switch to a stronger detergent
  4. Wear gloves for all wet work and use emollient hand cream Correct answer.

Explanation

Frequent wet work and detergents strip the skin's barrier, leading to irritant contact dermatitis. Reducing exposure with gloves and restoring the barrier with emollient is the recognised control measure.

Question 11Hygiene, Health and Safety

Why is it important to keep a record of the products used on each client?

  1. To support traceability and safe investigation of reactions Correct answer.
  2. To calculate the stylist's commission
  3. To prove the client received a discount
  4. To help the salon order stock more efficiently

Explanation

Product records allow a reaction to be traced to a specific product and batch, supporting both client safety and any product recall. They are a core part of salon record keeping.

Question 12Hygiene, Health and Safety

A client reports a burning sensation during a colour application. What is the correct immediate response?

  1. Wait five minutes to see if it settles
  2. Add more developer to dilute the product
  3. Cover the hair with a cap and continue
  4. Remove the product immediately and rinse thoroughly Correct answer.

Explanation

Burning indicates a possible allergic reaction or chemical irritation and requires immediate removal of the product to limit exposure. The area should be rinsed thoroughly and the reaction documented and referred if severe.

Question 13Hygiene, Health and Safety

Which item of personal protective equipment is most appropriate when mixing a strong chemical product?

  1. Chemical-resistant gloves and eye protection Correct answer.
  2. A paper face mask alone
  3. A fabric headband
  4. Cotton wool ear pads

Explanation

Chemical-resistant gloves protect the hands from absorption and burns, and eye protection guards against splashes during mixing. These are the recognised controls for handling concentrated chemicals.

Question 14Hygiene, Health and Safety

What is the correct way to deal with a spill of a chemical product on the salon floor?

  1. Cover it with a towel and continue working
  2. Wash it into the drain with plenty of water
  3. Leave it to dry and sweep later
  4. Contain and absorb it using the spill kit, then dispose of waste correctly Correct answer.

Explanation

Spills should be contained and absorbed using appropriate materials, and the waste disposed of according to the product's safety information. This prevents slips, inhalation and environmental contamination.

Question 15Hygiene, Health and Safety

Which of these is the main reason for carrying out a risk assessment in the salon?

  1. To record client colour preferences
  2. To decide which stylist works fastest
  3. To satisfy a one-off inspection
  4. To identify hazards and put controls in place to reduce harm Correct answer.

Explanation

Risk assessment is a continuous process of identifying hazards, evaluating the likelihood and severity of harm, and implementing controls. It is not a one-off paperwork exercise.

Question 16Hygiene, Health and Safety

A client with a pacemaker is booked for a treatment involving an electrical device. What should the stylist do?

  1. Turn the device to a higher setting to shorten the treatment
  2. Check the manufacturer's guidance and seek medical advice before proceeding Correct answer.
  3. Proceed, since pacemakers are unaffected by salon equipment
  4. Ask the client to remove the pacemaker

Explanation

Some electrical and magnetic devices can interfere with implanted medical devices such as pacemakers. Manufacturer guidance and, where necessary, medical advice must be obtained before treatment.

Question 17Hygiene, Health and Safety

Which statement about the use of a barbicide-style disinfectant jar is correct?

  1. Combs should be stored in the jar permanently
  2. The solution should be changed when it becomes visibly soiled or according to guidance Correct answer.
  3. Tools should be placed in the jar while still wet with shampoo
  4. The jar lid should remain open for ventilation

Explanation

Disinfectant solution must be replaced when soiled or at the interval specified by the manufacturer, because contamination and dilution reduce its effectiveness. Tools must be cleaned and dried before immersion.

Question 18Hygiene, Health and Safety

Why should a stylist avoid wearing rings and watches during client services?

  1. They interfere with the salon's colour scheme
  2. They may scratch the client's scalp
  3. They reduce the stylist's grip on scissors
  4. They trap soil and microorganisms and hinder effective hand hygiene Correct answer.

Explanation

Jewellery creates areas where soil and microorganisms collect and prevents thorough cleaning of the hands and wrists. Removing it is a standard part of hand hygiene practice.

Question 19Hygiene, Health and Safety

A client's scalp shows small white eggs firmly attached to the hair shafts near the roots. What is the most appropriate action?

  1. Treat the client as normal but use a disposable cape
  2. Decline the service and advise treatment before returning Correct answer.
  3. Continue the service and recommend a medicated shampoo afterwards
  4. Cut the affected hair short and proceed

Explanation

Firmly attached eggs near the roots suggest an active lice infestation, which is highly transmissible through contact and shared tools. The service should be declined and the client advised to complete treatment before returning.

Question 20Hygiene, Health and Safety

Which of the following best describes the correct procedure for cleaning a blood-contaminated comb?

  1. Spray with air freshener and leave to dry
  2. Wear gloves, clean off the soil, then disinfect with an appropriate product Correct answer.
  3. Rinse under cold water and return to the drawer
  4. Wipe with a dry towel and continue using it

Explanation

Blood carries blood-borne viruses, so contaminated tools must be handled with gloves, cleaned of visible soil and then disinfected with a product effective against these organisms. This protects both staff and clients.

Question 21Hygiene, Health and Safety

A salon uses a UV cabinet to store tools after cleaning. What is the main limitation of relying on this cabinet alone?

  1. It discolours plastic combs
  2. It makes the tools too hot to handle
  3. It does not reliably disinfect tools with complex surfaces and hidden areas Correct answer.
  4. It only works on metal tools

Explanation

UV cabinets only reach surfaces exposed to the light and cannot penetrate joints, teeth or residue, so they do not reliably disinfect complex tools. Proper cleaning and chemical disinfection remain necessary.

Question 22Hygiene, Health and Safety

A stylist notices that a client's skin has become red and swollen after a patch test showed no reaction two days earlier. Which explanation is most consistent with this?

  1. The patch test was unnecessary
  2. Sensitisation can develop after repeated exposure over time Correct answer.
  3. The product was past its expiry date only
  4. The client must have used a different shampoo

Explanation

Allergic sensitisation can develop after repeated exposure, meaning a client may react later even if an earlier patch test was negative. This is why patch testing is repeated before each colour service according to product guidance.

Question 23Hygiene, Health and Safety

Which combination best describes the hierarchy of control applied to a hazardous salon chemical?

  1. Substitution only when the product is out of stock
  2. Administrative controls only
  3. PPE first, then elimination, then substitution
  4. Eliminate or substitute, then engineering controls, then administrative controls, then PPE Correct answer.

Explanation

The hierarchy of control ranks measures from most to least effective: eliminate or substitute the hazard, then use engineering controls, then administrative controls, with PPE as the last line of defence. This order reflects how reliably each measure reduces risk.

Question 24Hygiene, Health and Safety

A client with a known allergy to a specific dye is booked for a colour service. What is the safest approach?

  1. Use a dye from a different brand without checking its ingredients
  2. Check the product ingredients and avoid the allergen, or decline the service Correct answer.
  3. Rely on the previous patch test result
  4. Use the same dye at half strength

Explanation

Cross-reactivity means dyes from different brands may contain the same allergen, so ingredients must be checked rather than assumed safe. If a suitable alternative cannot be confirmed, the service should be declined.

Question 25Hygiene, Health and Safety

Why should a salon's health and safety policy be reviewed regularly rather than written once?

  1. To reduce the amount of training needed
  2. To avoid recording accidents
  3. To keep the document looking current
  4. To reflect changes in products, procedures, staff and legislation Correct answer.

Explanation

Salons change their products, equipment, staff and working practices, and legislation is updated over time, so a static policy can become inaccurate. Regular review keeps controls relevant and effective.

Question 26Hygiene, Health and Safety

What is the primary purpose of a Material Safety Data Sheet (MSDS) in a hair salon?

  1. To provide instructions for using the product on clients
  2. To give detailed information about the hazards, safe handling, and emergency measures for a chemical product Correct answer.
  3. To list the price and ordering details for the product
  4. To record the names of staff who have used the product

Explanation

A Material Safety Data Sheet (MSDS) is a document that provides comprehensive information about a hazardous chemical, including its physical and health hazards, safe handling procedures, and first-aid measures. It is not a substitute for product usage instructions or a record-keeping tool.

Question 27Hygiene, Health and Safety

When should a stylist perform hand hygiene?

  1. Before and after each client service, and after any contact with blood or body fluids Correct answer.
  2. Only before beginning a client service
  3. At the start and end of the workday
  4. Only after using the restroom

Explanation

Hand hygiene is required before and after every client service and after any potential exposure to blood or body fluids to prevent cross-contamination. Handwashing at other specific times, such as after restroom use, is also necessary but not sufficient alone.

Question 28Hygiene, Health and Safety

A client arrives with a fresh cut on the scalp that is not bleeding but is visible. What is the most appropriate action for the stylist?

  1. Proceed with the service but avoid the area
  2. Cover the cut with a waterproof dressing and continue
  3. Apply a disinfectant directly to the cut before starting
  4. Reschedule the service until the cut has healed Correct answer.

Explanation

A fresh cut on the scalp is a break in the skin that can serve as a portal of entry for pathogens. To prevent infection and cross-contamination, services should be postponed until the skin has healed. Covering or avoiding the area does not eliminate the risk.

Question 29Hygiene, Health and Safety

Why is it important to clean and disinfect salon tools after each client?

  1. To keep the tools looking new
  2. To comply with product manufacturer warranties
  3. To prevent the transmission of microorganisms between clients Correct answer.
  4. To reduce the cost of replacing tools

Explanation

Cleaning and disinfecting tools after each client removes potentially infectious microorganisms, thereby preventing cross-contamination and the spread of disease. While tool maintenance and cost may be secondary benefits, the primary reason is infection control.

Question 30Hygiene, Health and Safety

A stylist is about to use a colour product that contains a chemical known to be a respiratory sensitiser. Which control measure is the most effective according to the hierarchy of control?

  1. Wear a face mask
  2. Ensure adequate ventilation in the salon
  3. Limit the time spent applying the product
  4. Substitute the product with a less hazardous alternative Correct answer.

Explanation

The hierarchy of control ranks elimination and substitution as the most effective measures because they remove the hazard at its source. Ventilation, PPE, and administrative controls are lower-level measures that do not eliminate the hazard.

Question 31Client Consultation and Diagnosis

During a consultation, which face shape is characterized by a length noticeably greater than the width, with relatively straight cheek lines?

  1. Heart
  2. Square
  3. Oblong Correct answer.
  4. Round

Explanation

An oblong face is longer than it is wide and has fairly straight sides along the cheek area. Round faces have similar length and width, square faces show a strong angular jaw, and heart shapes taper to a narrower chin.

Question 32Client Consultation and Diagnosis

A client with an oval face wants a cut that preserves balance. Which approach best supports that goal?

  1. Add heavy volume at the crown and temples
  2. Build width only at the jawline
  3. Cut the fringe very short and blunt
  4. Keep the silhouette close to the natural oval Correct answer.

Explanation

The oval face is already balanced, so styles that maintain that proportion work best. Adding volume in one area or shortening the fringe abruptly can distort the natural symmetry.

Question 33Client Consultation and Diagnosis

In hair analysis, the term porosity refers to which property of the hair?

  1. The natural direction of hair growth
  2. The ability of the hair to absorb moisture Correct answer.
  3. The diameter of the individual strand
  4. The amount of curl pattern present

Explanation

Porosity describes how readily the cuticle allows moisture to pass into and out of the hair. Diameter relates to texture, growth direction relates to growth patterns, and curl relates to wave pattern.

Question 34Client Consultation and Diagnosis

A client's hair feels rough, tangles easily, and absorbs water very quickly. Which porosity level does this most likely indicate?

  1. Normal porosity
  2. Medium porosity
  3. Low porosity
  4. High porosity Correct answer.

Explanation

High-porosity hair has a raised cuticle that lets moisture in and out rapidly, causing roughness and quick absorption. Low-porosity hair resists moisture, and normal porosity absorbs at a moderate rate.

Question 35Client Consultation and Diagnosis

Which term describes the thickness of an individual hair strand?

  1. Density
  2. Porosity
  3. Elasticity
  4. Texture Correct answer.

Explanation

Texture refers to the diameter or thickness of each strand, described as fine, medium, or coarse. Density is the number of strands per area, elasticity is stretch and return, and porosity is moisture absorption.

Question 36Client Consultation and Diagnosis

A client has fine hair but high density. Which styling consideration is most accurate?

  1. The hair will appear thin because strands are fine
  2. The hair will look full despite individual strands being thin Correct answer.
  3. The hair will hold heavy styles without support
  4. The hair will be difficult to dry because strands are thick

Explanation

Density determines overall fullness while texture describes individual strand thickness. Fine hair in high density still looks full because there are many strands per area.

Question 37Client Consultation and Diagnosis

Which test is performed to assess how well hair stretches and returns to its original length?

  1. Strand test
  2. Patch test
  3. Porosity test
  4. Elasticity test Correct answer.

Explanation

The elasticity test gently stretches a wet strand to judge whether it returns to length, indicating internal strength. Patch tests check for allergy, strand tests check color results, and porosity tests check moisture absorption.

Question 38Client Consultation and Diagnosis

A wet strand stretches significantly and does not return to its original length. What does this most likely indicate?

  1. The hair is in good condition
  2. The hair is naturally coarse
  3. The hair is low porosity
  4. The hair has reduced elasticity and is fragile Correct answer.

Explanation

Hair that overstretches and fails to return has weakened internal bonds and reduced elasticity, making it prone to breakage. Strong hair stretches modestly and springs back.

Question 39Client Consultation and Diagnosis

Which growth pattern is described as hair growing in a circular direction away from the scalp?

  1. Hair stream
  2. Cowlick
  3. Double crown
  4. Whorl Correct answer.

Explanation

A whorl is a circular growth pattern radiating from a point on the scalp. A cowlick is a tuft that stands up, a hair stream is directional flow, and a double crown involves two points of diverging growth.

Question 40Client Consultation and Diagnosis

A client has a prominent cowlick at the front hairline. What is the most practical consultation approach?

  1. Work with the natural growth and allow extra length Correct answer.
  2. Cut the fringe shorter than the cowlick
  3. Relax the cowlick with a chemical service
  4. Ignore it because it cannot be styled

Explanation

Cowlicks stand up because of growth direction, so leaving extra length lets the weight help control the tuft. Cutting the fringe short exposes the growth pattern and makes it harder to manage.

Question 41Client Consultation and Diagnosis

Which question best gathers information about a client's hair care routine during a consultation?

  1. Which celebrity hairstyle do you prefer?
  2. How often do you shampoo and what products do you use? Correct answer.
  3. How much do you usually tip?
  4. What is your favorite hair color brand?

Explanation

Understanding frequency of cleansing and products used reveals the hair's current condition and needs. Brand preferences, celebrity styles, and tipping are not relevant to diagnosing hair care.

Question 42Client Consultation and Diagnosis

During a consultation, why is it important to ask about past chemical services?

  1. To decide which shampoo to retail
  2. To assess the hair's current condition and processing risk Correct answer.
  3. To measure the client's head shape
  4. To recommend a more expensive service

Explanation

Previous coloring, relaxing, or perming affects the hair's strength and how it will respond to new chemical services. Knowing the history helps prevent damage and unpredictable results.

Question 43Client Consultation and Diagnosis

A client requests a service that is likely to damage already compromised hair. What is the professional response?

  1. Refuse the client and end the consultation
  2. Perform the service exactly as requested
  3. Proceed without mentioning the condition
  4. Explain the risks and offer a safer alternative Correct answer.

Explanation

The professional obligation is to inform the client of risks and recommend options that protect hair integrity. Performing a damaging service or withholding information is unethical, and simply refusing ends the relationship.

Question 44Client Consultation and Diagnosis

Which element of a consultation establishes what the client hopes to achieve with the service?

  1. The service record
  2. The hair analysis
  3. The desired outcome Correct answer.
  4. The client history

Explanation

The desired outcome is the client's goal for the finished look. Hair analysis and history are diagnostic tools, and the service record documents what was done.

Question 45Client Consultation and Diagnosis

A client brings a photo of a style that requires significantly more length than the client currently has. What is the best consultation practice?

  1. Ignore the photo and choose a style yourself
  2. Explain the realistic outcome and timeline Correct answer.
  3. Promise the exact result in one appointment
  4. Tell the client the photo is unrealistic

Explanation

Managing expectations means explaining what is achievable now and how long growth or steps would take. Promising an impossible result or dismissing the client's reference undermines trust.

Question 46Client Consultation and Diagnosis

Which face shape is widest at the cheekbones and tapers toward both the forehead and the chin?

  1. Diamond Correct answer.
  2. Oval
  3. Round
  4. Square

Explanation

A diamond face is widest at the cheekbones with a narrower forehead and chin. Square faces have a broad jaw, oval faces are balanced, and round faces have similar length and width.

Question 47Client Consultation and Diagnosis

A client has a heart-shaped face and wants to soften the appearance of a wide forehead. Which design choice best supports this?

  1. Volume at the crown and temples
  2. A center part with tight volume at the top
  3. A very short, flat crop
  4. Soft fringe and volume near the jaw Correct answer.

Explanation

Fringe reduces the visual width of the forehead, and volume near the jaw balances a narrower chin. Adding volume at the crown and temples emphasizes the widest part of a heart shape.

Question 48Client Consultation and Diagnosis

Which characteristic is typical of coarse hair texture?

  1. Strands with a small diameter
  2. Hair that is always low porosity
  3. Strands with a large diameter Correct answer.
  4. Hair that cannot hold a curl

Explanation

Texture describes strand diameter; coarse strands are wide and generally strong. Fine hair has a small diameter, and curl retention or porosity is not determined by texture alone.

Question 49Client Consultation and Diagnosis

A client has low-porosity hair and complains that conditioning treatments seem ineffective. Which explanation is most accurate?

  1. The cuticle is raised and loses moisture quickly
  2. The hair has no elasticity at all
  3. The cuticle is tight and resists absorbing products Correct answer.
  4. The hair is too coarse to accept moisture

Explanation

Low porosity means a tightly layered cuticle that resists letting moisture in, so products sit on the surface. Raised cuticles describe high porosity, and texture or elasticity are separate properties.

Question 50Client Consultation and Diagnosis

During the consultation, a client mentions scalp tenderness and flaking. What is the most appropriate action?

  1. Ignore the scalp and focus on the ends
  2. Recommend a home color kit
  3. Proceed with a strong chemical service
  4. Note the condition and refer to a physician if needed Correct answer.

Explanation

Scalp conditions outside the stylist's scope should be documented and referred to a medical professional when appropriate. Performing strong chemicals or self-treating an undiagnosed condition risks harm.