GBTA GTP flashcards
GBTA GTP · Build recall with a focused review session.
33 cards. Read the term and the definition here. The deck at the top of this page is optional.
- Total cost of ownership
- A comparison method that adds ancillaries, fees, and servicing costs to the base fare or rate so suppliers are evaluated on full trip cost rather than headline price alone.
- NDC
- New Distribution Capability is an airline XML-based API standard that lets airlines distribute rich fare bundles and ancillaries through technology partners instead of relying only on legacy GDS fare filing.
- Global distribution system
- A neutral reservation platform, such as Amadeus, Sabre, or Travelport, that aggregates airline, hotel, and car inventory and is used by travel agencies to book and service corporate travelers.
- Last-room availability
- A hotel negotiation clause requiring the property to sell the corporate rate whenever any room is available, preventing the rate from closing out before standard inventory sells out.
- Dynamic hotel rate
- A corporate discount calculated as a percentage off the property's published or best available rate on the date of booking, rather than a fixed negotiated rate for the year.
- Travel management company
- An agency that provides booking, ticketing, servicing, and reporting services under a corporate contract, typically priced by transaction fee, management fee, or both.
- Duty of care
- The employer's obligation to identify, mitigate, and respond to traveler risk, supported by traveler tracking, risk alerts, pre-trip approval, and a documented emergency response plan.
- Traveler tracking
- A system that records where employees are traveling and when, enabling the organization to locate and contact them during a crisis, strike, weather event, or security incident.
- Ghost card
- A central lodge card number held by the travel agency or company and charged for bookings, allowing non-cardholders to book while centralizing payment and reconciliation data.
- Virtual card
- A single-use or limited-value card number generated for one booking, improving spend control and reconciliation while reducing exposure of the underlying corporate account number.
- Online adoption rate
- The share of bookings completed through the online booking tool rather than by an agent, used to gauge channel shift and the resulting transaction cost savings.
- Policy compliance rate
- The percentage of bookings that follow policy, such as booked in policy class, within advance-purchase window, or with a preferred supplier, and a core managed travel metric.
- Advance booking days
- The average number of days between reservation and departure; a higher figure generally signals better access to discounted fare classes and lower average ticket price.
- Unused ticket recovery
- The process of tracking non-flown, non-refundable tickets, applying their value to future travel or refunding taxes, and crediting recovered value back to the program.
- Preferred supplier program
- A sourcing arrangement in which selected airlines, hotels, or car suppliers receive committed volume in exchange for discounts, amenities, or service commitments tracked through compliance reporting.
- Request for proposal
- A structured sourcing document that states the company's travel volume, requirements, and evaluation criteria so suppliers submit comparable bids for air, hotel, or ground services.
- Corporate card liability
- The allocation of responsibility for paying card charges; corporate liability means the company pays the issuer directly, while individual liability means the employee is billed and reimbursed.
- Expense reconciliation
- Matching booked itineraries, card charges, and expense reports to confirm each transaction is valid, correctly coded to a cost center, and free of duplicates or personal spend.
- Cabin class policy
- A rule defining which cabin, such as economy or premium economy, is permitted by route length, traveler grade, or flight duration, with defined exception and approval paths.
- Pre-trip approval
- A workflow requiring manager or risk review before booking, commonly triggered by cost thresholds, high-risk destinations, or out-of-policy selections.
- Travel policy exception
- A documented deviation from standard policy, such as a medical or safety reason, that is approved in advance and logged to support reporting and program review.
- Cost per transaction
- Total agency servicing cost divided by the number of bookings, used to compare online versus offline channels and to benchmark TMC fees.
- Gain-share agreement
- A TMC contract clause where the agency and client split savings achieved against an agreed baseline, aligning incentives to reduce air and hotel spend.
- Management fee
- A fixed or volume-based fee paid to a travel management company for account management and servicing, separate from per-transaction booking fees.
- Booking tool profile
- The traveler record in the online booking system holding identity, cost center, cost center approver, loyalty numbers, and policy permissions that drive search results and approvals.
- Sustainability reporting
- Measurement of program emissions, commonly using distance-based or spend-based methods for air, hotel, and ground segments, to support disclosure and reduction targets.
- Ground transport policy
- Rules covering rail versus air thresholds, rideshare and taxi use, and rental car class, often set by trip distance, city, or duration.
- Rail-versus-air threshold
- A distance or journey-time rule that requires rail for city pairs where train travel is competitive, reducing cost and emissions on short-haul routes.
- Traveler profile completeness
- The share of traveler records with required fields such as passport, emergency contact, and cost center, which underpins booking accuracy and duty-of-care tracking.
- Benchmarking
- Comparing program metrics such as average ticket price or hotel rate against peer or market data to identify savings opportunities and validate negotiation results.
- Consolidated billing
- A payment setup where all travel charges route to a single central invoice, simplifying reconciliation and improving visibility into total travel spend.
- Trip disruption rebooking
- The process of re-accommodating travelers after cancellation or delay, ideally through automated rebooking or a 24/7 agency desk, while preserving policy and cost controls.
- Travel risk rating
- A destination or itinerary risk score based on security, health, and weather factors, used to trigger pre-trip approval, insurance checks, or travel restrictions.