GCP Workspace Admin study guide
GCP Workspace Admin · Work through your exam, one topic at a time.
The Associate Google Workspace Administrator certification is Google Cloud's associate-level credential for the people who run a Workspace environment day to day. Google describes the role as managing user accounts, configuring core services such as Gmail and Drive, and keeping Workspace data secure and compliant, with additional duties around organizational units, groups, sharing permissions, and troubleshooting. The GCP Workspace Admin study guide has 6 sections and about 1,891 words.
01Managing User Accounts and Objects
Account lifecycle in Google Workspace rests on a small set of objects: users, groups, organizational units (OUs), and directory settings. A user belongs to exactly one OU at a time, and OUs form a tree that inherits settings downward.
345 words, about 2 min02Managing Core Workspace Services
Core services are Gmail, Calendar, Drive and Docs, Meet, Chat, and Groups, each with service status (on, off, or allowed for specific OUs/groups) and per-service settings. Gmail settings include routing, compliance rules, spam and attachment policies, and gateway configuration.
311 words, about 2 min03Supporting Data Governance and Compliance
Governance in Workspace centers on retention, eDiscovery, audit, and data regions. Vault provides retention rules (default and custom), holds, searches, and export for supported services.
322 words, about 2 min04Managing Security Policies and Access Controls
Security controls include 2-Step Verification (2SV) enforcement, security keys, context-aware access, password policies, OAuth app control, and API access control. 2SV enforcement is set at the OU/group level and can be phased with a grace period.
319 words, about 2 min05Managing Endpoints
Endpoint management covers device enrollment, policies, and reporting for computers, phones, and tablets. Windows, Mac, Linux, ChromeOS, Android, and iOS devices can be managed, with different capabilities per platform.
293 words, about 1 min06Troubleshooting Common Issues
Troubleshooting follows a layered method: identity (sign-in, 2SV, SSO), authorization (roles, sharing, groups), service status (OU inheritance), and delivery (mail flow, routing, spam). Common issues include users unable to sign in, mail not delivered, Drive sharing blocked, calendar invites missing, and groups not receiving mail.
301 words, about 2 min