IAAP CAP study materials
IAAP CAP study resources

IAAP CAP cheat sheet

IAAP CAP · Keep the key ideas within reach.

Quick reference

Foundations of Disability, Accessibility, and Inclusive Design

  • The medical model locates disability in an individual's impairment and emphasizes treatment; the social model locates disability in societal and environmental barriers.

  • WHO estimates about 1.3 billion people, or 16% of the global population, experience significant disability.

  • The WHO ICF describes functioning across body functions and structures, activities, participation, environmental factors, and personal factors.

  • Seven Principles of Universal Design: equitable use; flexibility in use; simple and intuitive use; perceptible information; tolerance for error; low physical effort; size and space for approach and use.

  • Disability categories commonly include visual, hearing, motor, cognitive, speech, neurological, chronic health, and mental health conditions; many people have multiple or invisible disabilities.

  • Accessibility removes barriers to participation; usability concerns effectiveness and efficiency; inclusive design widens the design process to excluded groups.

  • CDC reports about 1 in 4 U.S. adults has a disability, and prevalence increases with age.

  • Reasonable accommodation is an individualized adjustment for a qualified person; universal design builds access into the environment for everyone, reducing the need for individual accommodation.

  • The disability-rights principle 'Nothing about us without us' holds that policies and designs should be created with, not merely for, people with disabilities.

Quick reference

Accessibility Standards, Laws, Regulations, and Policy

  • WCAG 2.1 contains 78 success criteria: 30 Level A, 20 Level AA, and 28 Level AAA; Level AA conformance requires all Level A and Level AA criteria.

  • WCAG 2.2 adds nine criteria and removes 4.1.1 Parsing; new AA criteria include 2.4.11 Focus Not Obscured, 2.5.7 Dragging Movements, 2.5.8 Target Size (24x24 CSS px), 3.2.6 Consistent Help, 3.3.7 Redundant Entry, and 3.3.8 Accessible Authentication.

  • U.S. Section 508 applies to federal agencies' information and communication technology procurement, development, and use; the 2018 refresh incorporates WCAG 2.0 Level AA by reference.

  • ADA Title I covers employment, Title II covers state and local government services, and Title III covers public accommodations and commercial facilities.

  • The DOJ 2024 Title II rule sets WCAG 2.1 Level AA for state and local web content and mobile apps: April 24, 2026 for entities with populations of 50,000 or more, and April 26, 2027 for smaller entities and special district governments.

  • The European Accessibility Act (Directive 2019/882) applies from 28 June 2025 to specified products and services including e-commerce, banking, e-books, and transport.

  • EN 301 549 is the European harmonised standard for ICT accessibility; its web clauses reference WCAG 2.1 Level AA.

  • UN CRPD Article 9 requires accessibility to information, communications, and physical environments; Article 21 addresses access to information and freedom of expression.

  • Ontario's AODA Integrated Accessibility Standards Regulation requires WCAG 2.0 Level AA conformance for obligated public sector and large-organization web content.

Quick reference

Digital Accessibility: Web, Software, and Mobile

  • POUR: Perceivable, Operable, Understandable, Robust are the four WCAG principles.

  • Conformance levels are A (minimum), AA (common legal and policy target), and AAA (enhanced, not typically required for entire sites).

  • 1.4.3 Contrast (Minimum) requires 4.5:1 for normal text and 3:1 for large text of at least 18pt, or 14pt bold.

  • 1.4.11 Non-text Contrast requires UI components and graphical objects to have 3:1 contrast against adjacent colors.

  • 1.4.10 Reflow requires content to reflow at 320 CSS pixels width without two-dimensional scrolling, except for data tables, maps, and complex content.

  • 2.1.1 Keyboard requires all functionality to be operable through a keyboard interface without requiring specific timings for individual keystrokes.

  • 2.4.7 Focus Visible and 2.4.11 Focus Not Obscured require a visible focus indicator that is not entirely hidden by sticky headers or overlays.

  • 4.1.2 Name, Role, Value requires custom components to expose accessible name, role, state, and value to assistive technology.

  • First rule of ARIA: native HTML elements with built-in semantics are preferred over ARIA, because ARIA changes accessibility tree exposure but adds no behavior.

Quick reference

Accessible Documents, Content, and Media

  • PDF/UA (ISO 14289) defines accessible PDF requirements: tags, logical reading order, alternative text, language, and metadata.

  • Tagged PDF structure elements such as headings, paragraphs, lists, and tables expose semantics to screen readers; untagged PDFs are read as unstructured text.

  • Heading styles, not visual formatting, create document structure; heading levels should be sequential and not skipped.

  • Informative images need concise alt text; decorative images are marked as artifacts or given empty alt so assistive technology ignores them.

  • Data tables need header rows or columns and correct scope; layout tables should not be used for visual positioning.

  • Prerecorded video needs captions; audio description is needed when visual information is not conveyed in the audio track; audio-only content needs a transcript.

  • Built-in Office accessibility checkers detect missing alt text, tables without headers, and some contrast issues but not all failures.

  • EPUB 3 supports accessibility metadata and semantic markup; EPUB Accessibility 1.1 specifies WCAG 2.0 Level AA conformance for publications.

  • Content must not rely on color alone (1.4.1); links need discernible text, and reading order must match the logical sequence.

Quick reference

Assistive Technologies and User Interaction

  • Common screen readers include JAWS and NVDA on Windows, VoiceOver on macOS and iOS, TalkBack on Android, and Narrator on Windows.

  • Screen readers use accessibility APIs: UI Automation and IAccessible2 on Windows, AX on macOS and iOS, and AT-SPI on Linux.

  • Screen magnification users may see only a fraction of the screen; reflow and responsive layouts reduce horizontal scrolling.

  • Switch access and scanning let users select items with one or more switches; interfaces need clear focus indication and predictable order.

  • Speech recognition tools such as Dragon require visible labels matching voice commands and support for dictation and correction.

  • ARIA live regions (polite or assertive) announce dynamic changes; incorrect use can cause repeated or missed announcements.

  • In single-page applications, focus must be moved and announced after route changes so the virtual cursor does not lose context.

  • Refreshable braille displays render text tactilely and depend on correct text alternatives and reading order.

  • Keyboard-only users rely on logical tab order, skip links, and operable custom widgets; mouse-only interactions exclude them.

Quick reference

Non-Digital and Built Environment Accessibility

  • The 2010 ADA Standards for Accessible Design govern new construction and alterations; scoping is in Chapters 2 and 3, with technical requirements in Chapters 4 through 9.

  • Accessible routes require at least 36 inches clear width; passing spaces of 60 inches are needed at intervals where the route is less than 60 inches wide.

  • Ramp runs have a maximum slope of 1:12, a maximum rise of 30 inches per run, landings at top and bottom, and handrails on both sides where required.

  • Door openings need 32 inches minimum clear width; maneuvering clearances depend on approach direction and door swing.

  • Wheelchair turning space is a 60-inch diameter circle or a T-shaped space within a 60-inch square.

  • Reach ranges are 15 to 48 inches above the floor for unobstructed side reach, and 20 to 44 inches over obstructions up to 20 inches deep.

  • Accessible parking: car spaces are 96 inches wide and van spaces 132 inches wide with a 60-inch access aisle; one in every six accessible spaces must be van accessible.

  • Tactile signs require raised characters and braille, mounted with the baseline of the lowest character 48 to 60 inches above the floor.

  • PROWAG provides accessibility guidelines for public rights-of-way such as sidewalks, crosswalks, and transit stops.

Quick reference

Accessibility Program Strategy, Governance, and Procurement

  • Accessibility governance defines policy, roles, decision rights, budget, and a roadmap with measurable milestones.

  • Procurement requirements should specify a conformance target such as WCAG 2.1 Level AA, require an ACR or VPAT, and include remediation and termination remedies.

  • VPATs are vendor self-disclosures; an ACR is the completed report, and neither guarantees conformance without verification.

  • Section 508 requires federal agencies to incorporate accessibility into ICT solicitations and contracts; EN 301 549 serves a similar role in EU procurement.

  • Accessibility maturity models typically progress from reactive or initiate stages through develop, formalize, manage, and optimize stages.

  • Remediation should be prioritized by user impact and severity, with critical blockers such as login, forms, payment, and navigation addressed first.

  • An accessibility statement should state the conformance target, known limitations, assessment date, and a feedback contact.

  • Program KPIs include defect closure rate, percentage of audited pages conforming, training completion, and time to remediate.

  • Accessibility risk spans legal exposure, reputational harm, lost revenue, and operational cost; risk registers make it visible to leadership.

Quick reference

Research, Testing, and User Evaluation with People with Disabilities

  • WCAG-EM steps are: define the evaluation scope, explore the target, select a representative sample, evaluate the sample, and report findings.

  • Automated tools detect a subset of issues, commonly estimated around 30% of WCAG failures, and cannot judge meaning, usability, or context.

  • Manual checks include keyboard-only operation, visible focus, screen reader output, 200-400% zoom, reflow, and reduced motion.

  • Representative samples should include templates, high-traffic pages, interactive components, and error and confirmation states.

  • Usability testing with people with disabilities should recruit participants whose disabilities and assistive technologies match the tasks under test.

  • Participants should be compensated fairly, and sessions should accommodate communication, scheduling, and technology needs.

  • Severity ratings combine frequency, impact, and workaround availability to prioritize defects.

  • Regression testing after fixes confirms remediation and catches new failures introduced by changes.

  • Common assistive technology combinations for testing include NVDA with Firefox or Chrome, JAWS with Chrome, and VoiceOver with Safari.

Quick reference

Training, Communication, and Organizational Change

  • Role-based training separates content for developers, designers, content authors, procurement staff, and executives.

  • Accessibility champions are embedded advocates who share expertise and reinforce practices within teams.

  • Executive sponsorship supplies authority, budget, and accountability that sustain accessibility programs.

  • Accessible communications provide alternative formats, plain language, captions, and multiple channels.

  • Onboarding should include accessibility expectations, tools, and resources so new staff acquire practices early.

  • Kotter's eight-step change model (urgency, coalition, vision, communication, empowerment, short-term wins, consolidation, anchoring) applies to accessibility culture change.

  • Measuring training completion, help-desk trends, audit results, and feedback volume shows whether change is taking hold.

  • A public feedback channel lets users report barriers and gives organizations data for remediation.

  • Psychological safety encourages staff to report accessibility defects without blame, improving early detection.