IAED EMD study plan

List, in correct order, every stage of an emergency call from greeting through call termination, and state the purpose of each stage

Recite the standard case-entry interrogation sequence (address, callback number, nature of the problem) and explain why order matters

Categorize 30 self-generated call scenarios into the correct case-entry category and justify each choice in one sentence

Identify and correct common entry errors: skipping the callback number, accepting an unverified address, and misclassifying a non-emergency

Draft your own script for the opening 30 seconds of a call that captures all required entry data without sounding robotic

Sequence key questions for each major complaint type (breathing, chest pain, bleeding, unconscious, trauma) and explain the triage logic behind the order

Distinguish chief-complaint determination from determinant selection, and articulate where one ends and the other begins

Practice asking closed, high-yield questions and rewrite 15 open-ended or vague questions into compliant ones

Map at least 10 complaint types to their correct protocol pathway without referring to notes

Manage a caller who volunteers irrelevant information without losing the interrogation thread

Define each determinant level for the major complaint categories and give one realistic call example per level

Apply the concept of the 'most serious relevant finding' to 20 borderline scenarios and justify the higher-acuity choice

Demonstrate how a single answer (e.g., age, consciousness, breathing status) shifts a call up or down a determinant level

Identify the pitfalls that cause under-triage: leading the caller, accepting 'he's fine,' and skipping the breathing check

Time yourself conducting key questioning for 15 scenarios and record whether you stayed within a target of 60–90 seconds

Complete 40 timed determinant-selection drills and analyze every miss to name the precise question that would have prevented it

Explain the two-way relationship between determinant selection and which pre-arrival instruction set becomes available

Identify the point in a call where control must shift from interrogation to instruction-giving

Build a personal error log of the five mistakes you repeat most often and write a correction cue for each

Recite the pre-arrival instruction sequence for the highest-frequency life threats (choking, bleeding, cardiac arrest, not breathing) in correct order

Deliver each instruction set aloud in plain, calm, directive language, timed to a pace a panicked caller could follow

Convert 20 jargon-heavy clinical instructions into layperson phrasing a stressed caller can execute

Demonstrate how to keep a caller performing CPR: coaching tone, pacing counts, and handling refusals or panic

Sequence instruction delivery so that no critical step is skipped when the caller interrupts or goes off-script

Identify the exact transition point from pre-arrival instructions to post-dispatch instructions and state the criteria that trigger it

Explain how to hand off a caller still performing an intervention without dropping the thread of the call

Draft post-dispatch instruction sets for 8 common call types (e.g., fall, abdominal pain, minor bleeding, seizure aftercare)

Deliver post-dispatch instructions that inform without contradicting the pre-arrival steps already given

Execute the full call closure sequence: confirm instructions understood, verify responder access, re-confirm callback and address, and terminate professionally

Demonstrate staying on the line when appropriate and releasing the line when appropriate, and justify the decision in 3 practice scenarios

Deliver reassuring, non-dismissive closure language to 10 callers with low-acuity complaints, avoiding both false reassurance and alarm

Document a complete call narrative from intake through closure using a consistent structure

Handle hostile, non-cooperative, or third-party callers while still completing closure requirements

Run three full-length integrated simulations covering all four domains and score each against a written rubric

Re-drill every item in your personal error log and confirm each error is eliminated or reduced

Time a full call flow from greeting to closure across 10 scenarios and verify total handling time stays within your target

Review your week-by-week deliverables and rewrite any that no longer reflect your current understanding

Build a one-page pre-exam cue sheet summarizing only the facts you have repeatedly missed