IAED EPD case studies
IAED EPD · Put your knowledge to work in context.
The IAED Emergency Priority Dispatch (EPD) credential family is the certification pathway for emergency dispatchers who work with the IAED Priority Dispatch Systems. According to the IAED, certification is required to use any of the IAED Priority Dispatch Systems, so this is not a general customer-service certificate: it is the credential that authorizes protocol use in medical, fire, police, and nurse triage dispatch settings. The IAED EPD case studies are 5 cases and about 2,989 words.
1Chest Pain Refusal With a Deteriorating Patient
At 14:07, a 58-year-old man tells his wife he has crushing central chest pain that started 18 minutes ago while mowing the lawn. The pain is 8/10, radiates to the left jaw and arm, and is accompanied by nausea and sweating.
629 words, about 3 min2Stroke Symptoms and a Family Request to Drive
At 08:12, a 71-year-old woman is found by her daughter unable to speak clearly and with right-sided facial droop. Symptoms began at 07:40 while she was eating breakfast; the daughter noticed she dropped her coffee cup and could not lift her right arm.
584 words, about 3 min3Conflicting Occupant Reports at a Second-Floor Fire
At 02:20, a caller reports smoke coming from the second-floor window of a two-story wood-frame house. The caller is a neighbor across the street and says four people live there: a mother, father, and two teenagers.
621 words, about 3 min4Whispered Domestic Call With a Knife and Children Present
At 23:40, a woman whispers on a cell phone that her husband is in the house with a knife and has been drinking. She is locked in an upstairs bathroom with her two children, ages 4 and 7.
585 words, about 3 min5New Palpitations and Dizziness on a Nurse Triage Line
At 21:15, a 68-year-old woman calls a nurse triage line reporting a 2-hour history of 'fluttering' in her chest and dizziness when she stands. She has a history of hypertension, type 2 diabetes, and paroxysmal atrial fibrillation; she takes metoprolol, apixaban, and metformin.
570 words, about 3 min