ICDL Advanced Documents case studies
ICDL Advanced Documents · Put your knowledge to work in context.
ICDL Advanced Documents is an advanced-level certification for people who already work confidently with a word processor and want to prove they can build and maintain complex, professional documents rather than simply type and format text. It suits office administrators, report writers, editors, and anyone producing long documents with consistent structure. The ICDL Advanced Documents case studies are 5 cases and about 2,042 words.
1The Manual Heading Cleanup
A 46-page policy manual was assembled by three authors who each used direct formatting for headings: some are 14 pt bold Calibri, some 16 pt bold Arial, and a few are 13 pt bold with manual spacing. Body text is consistent at 11 pt.
435 words, about 2 min2The Template That Keeps Breaking
A consultancy built a proposal template (.dotx) with a branded cover, a styled body, and a footer containing the client name. Staff report that when they open the template and save, the file becomes a .docx - fine - but the footer still shows the previous client's name, and the cover page date is frozen at the date the template was created.
432 words, about 2 min3Cross-References After the Big Reorder
A 120-page technical report has 18 figures and 9 tables, each captioned with an inserted caption (Figure 1, Figure 2 … Table 1 …). The body refers to them by number, e.g.
406 words, about 2 min4Track Changes Gone Wrong
Three reviewers edited a 60-page contract with Track Changes on. The author now sees overlapping insertions, deletions, and comments, plus formatting-change marks from a reviewer who restyled whole paragraphs.
376 words, about 2 min5The Numbering That Won't Reset
A 70-page procedures document uses multilevel list numbering for sections (1, 1.1, 1.1.1). After edits, the numbering runs continuously: section 2 starts at "7" instead of "2", and subsection numbering continues from the previous section instead of restarting at .1.
393 words, about 2 min