RSA Ireland Certification case studies
RSA Ireland Certification · Put your knowledge to work in context.
Responsible Service of Alcohol (RSA) certification in Ireland is a training credential for people who serve, sell or supply alcohol - bar and floor staff, off-licence and supermarket staff, sommeliers, event and function workers, and managers who supervise them. It signals that a holder understands the legal duties attached to selling alcohol and can apply them under pressure: checking age, judging intoxication, refusing service, and keeping the premises and its customers safe. The exam is multiple choice and tests applied judgement as much as recall, so questions typically describe a situation and ask what you should do, not just what a rule says. Coverage spans the licensing framework, the effects of alcohol on the body, recognising and managing intoxication, age verification and minors, refusal of service and conflict management, and health, safety and duty of care. The RSA Ireland Certification case studies are 5 cases and about 3,009 words.
1The 17-Year-Old with a Borrowed Passport
It is 21:40 on a Friday in a busy city-centre pub. A young man orders a pint of lager and a vodka-and-coke.
687 words, about 3 min2The Regular Who Is Already Intoxicated
A man in his fifties, a well-known regular, arrives at 19:00 having clearly been drinking. His speech is slightly slurred, he is unsteady on his feet, and he smells strongly of alcohol.
625 words, about 3 min3The Private Party in the Function Room
Your pub has a function room booked for a 21st birthday party on a Saturday night. The organiser has paid a deposit and says there will be 'about 60 people, mostly family, some younger cousins'.
598 words, about 3 min4The Refusal That Turns Physical
It is 23:30 on a Saturday. A group of four men in their twenties has been drinking heavily.
555 words, about 3 min5The Expectant Mother and the 'Just One'
A woman who appears to be heavily pregnant comes into the bar with her partner and orders a glass of white wine. She is clearly pregnant - perhaps seven or eight months.
544 words, about 3 min