RSA Ireland Certification study materials
RSA Ireland Certification study resources

RSA Ireland Certification cheat sheet

RSA Ireland Certification · Keep the key ideas within reach.

Quick reference

Legal Framework and Licensing Law

  • Intoxicating Liquor Act 2003 is the principal consolidation of Irish licensing law; it repeals and replaces most of the Intoxicating Liquor Act 1988.

  • Licensing applications are made to the District Court; a Certificate of Registration is required before a Revenue licence and excise duty can be obtained.

  • A new on-licence applicant generally must advertise the application in a newspaper circulating in the locality and display notice at the premises for a statutory period before the court hearing.

  • Objections to a licence may be lodged by the Garda Síochána, the local authority, or residents or owners of property in the vicinity who are affected.

  • The Fire Officer and Building Control may be consulted on fire safety and structural compliance before a licence is granted or renewed.

  • A licence must be renewed annually; failure to renew in time can result in trading without a valid licence.

  • Selling alcohol without a licence is an offence under the Intoxicating Liquor Acts and carries penalties including fines and possible imprisonment.

  • The District Court may attach conditions to a licence and may refuse, suspend, or revoke a licence where grounds exist.

Quick reference

Effects and Responsible Service of Alcohol

  • Ethanol is a central nervous system depressant; its effects include impaired judgement, slowed reaction time, loss of coordination, and disinhibition.

  • A standard drink in Ireland is defined as containing 10 grams of pure alcohol, the amount used for public health guidance.

  • Blood alcohol concentration (BAC) rises with the amount consumed and falls roughly linearly over time; the body eliminates alcohol at about one standard drink per hour for many adults.

  • Food slows absorption of alcohol but does not prevent intoxication; carbonated mixers can speed absorption.

  • Alcohol is metabolised mainly in the liver; the liver processes a limited amount per hour regardless of coffee, cold showers, or food.

  • Responsible service includes measuring spirits, using standard measures, and avoiding promotions that encourage rapid or excessive consumption.

  • Serving alcohol to a person who is already intoxicated is an offence; staff must monitor consumption and intervene early.

  • Drink-driving limits in Ireland are 50 mg/100 ml blood (20 mg for learner, novice, and professional drivers), so staff should be alert to customers who may be driving.

Quick reference

Identifying and Managing Intoxication

  • Common signs of intoxication include slurred speech, unsteady gait, bloodshot eyes, loud or aggressive behaviour, and loss of coordination.

  • Behavioural indicators include over-familiarity, exaggerated emotion, repetitive conversation, and difficulty handling money or a phone.

  • Physical indicators include flushed face, drowsiness, vomiting, and loss of consciousness; vomiting or unconsciousness require urgent attention.

  • Staff should use a consistent assessment: observe, listen, and note changes in speech, movement, and behaviour over time.

  • A person who is asleep or unresponsive must never be left alone; place in the recovery position and call emergency services if needed.

  • Intoxication assessment is not a diagnosis; staff should err on the side of caution and refuse further service when in doubt.

  • Record refusals and incidents in the premises' incident log for legal and insurance purposes.

  • Do not serve further alcohol to an intoxicated person; offer water, food, and assistance with safe transport.

Quick reference

Age Verification and Minors

  • The legal age for purchasing and consuming alcohol in Ireland is 18 years.

  • It is an offence to sell or supply alcohol to a person under 18, and to purchase alcohol on behalf of a minor.

  • Acceptable proof of age includes a passport, driving licence, age card issued by the Garda National Age Card Office, and other official photo ID.

  • The Garda National Age Card is available to persons aged 18 and over and is a recognised form of age identification.

  • Staff should check ID whenever a customer appears young or when there is any doubt; a challenge-25 style policy is common practice.

  • A person who appears under 18 and cannot produce valid ID must be refused service.

  • Minors found on licensed premises may lead to enforcement action against the licence holder; staff should ensure minors do not consume alcohol on the premises.

  • Serving alcohol to a minor is an offence with penalties for the server and the licence holder.

Quick reference

Refusal of Service and Conflict Management

  • Refusal should be calm, polite, and firm; state the reason briefly without argument or judgement.

  • Use non-confrontational body language: keep distance, avoid touching the customer, and stand at an angle rather than face-to-face.

  • Offer alternatives such as water, food, or a soft drink to de-escalate the situation.

  • Do not negotiate repeatedly; once a refusal is made, it should be maintained consistently by all staff.

  • If a customer becomes aggressive, disengage, call for backup from colleagues or security, and involve the Gardaí if there is a risk to safety.

  • Record the refusal and any incident in the premises' log, including time, description, and action taken.

  • Communication between staff (handover, code words) helps ensure a refused customer is not served by another staff member.

  • Refusal of service is a legal and professional obligation; staff should not fear criticism for refusing service appropriately.

Quick reference

Health, Safety and Duty of Care

  • Licence holders owe a duty of care to customers, staff, and the public on and around the premises.

  • Fire safety requirements include clear escape routes, maintained fire extinguishers, emergency lighting, and staff trained in evacuation procedures.

  • Occupancy limits set by the fire authority must not be exceeded; overcrowding is a safety and licensing risk.

  • Slips, trips, and falls are common risks in licensed premises; spillages should be cleaned promptly and walkways kept clear.

  • Glassware should be checked for chips and cracks and removed from service to prevent injury.

  • Staff should be trained in first aid, fire safety, and emergency procedures, and know how to summon emergency services.

  • Serving intoxicated customers increases the risk of injury and liability; responsible service is part of the duty of care.

  • Incident and accident records should be maintained and reviewed to identify and reduce risks.