Assam ASSEB HS Class 11-12 Insurance study materials
Assam ASSEB HS Class 11-12 Insurance study resources

Assam ASSEB HS Class 11-12 Insurance cheat sheet

Assam ASSEB HS Class 11-12 Insurance · Keep the key ideas within reach.

Quick reference

Introduction to Insurance and Risk Management

  • Risk is uncertainty of financial loss; pure risk (fire, theft, liability) is insurable, speculative risk (share trading, gambling) is not.

  • Insurable risk tests: large number of similar exposure units, accidental and measurable loss, definite in time/place/amount, not catastrophic to the pool, premium economically affordable.

  • Risk management steps: identify exposures, measure frequency and severity, select technique (avoidance, retention, loss control, transfer), implement, monitor and review.

  • Risk control reduces frequency (safety training) or severity (sprinklers); risk financing funds residual losses via retention or insurance transfer.

  • Hazard increases the chance or size of loss: physical (loose wiring), moral (deliberate arson), morale (carelessness because insured).

  • Peril is the cause of loss (fire, flood); risk is the chance of loss; hazard is the condition that aggravates it.

  • Insurance pools homogeneous exposures: many pay small premiums so the few who suffer loss are compensated; law of large numbers stabilises predicted loss.

  • Functions of insurance: risk transfer, loss compensation, capital protection, credit security, savings and investment (life), employment and economic growth.

  • Insurance differs from gambling (insurable interest, no gain from loss) and from hedging (hedging offsets price movement in an existing exposure).

Quick reference

Principles of Insurance

  • Insurable interest: the insured must gain from preservation and lose financially from the subject matter's loss; required at inception for life, at loss for property.

  • Indemnity restores the insured to pre-loss financial position, never better; life insurance and personal accident benefits are not contracts of indemnity.

  • Utmost good faith requires voluntary disclosure of all material facts; non-disclosure or misrepresentation makes the contract voidable at insurer's option.

  • Subrogation: after paying an indemnity, the insurer steps into the insured's legal rights against the third party causing loss; it cannot exceed the amount paid.

  • Contribution applies when two or more policies cover the same interest, peril and subject matter; each pays its rateable share so total does not exceed the loss.

  • Proximate cause is the dominant, effective cause linked in an unbroken chain to the loss; remote causes are ignored when deciding whether a peril is covered.

  • Warranty is a condition that must be exactly complied with; breach allows the insurer to avoid liability from the date of breach.

  • Doctrine of utmost good faith applies to both parties; insurer must disclose material terms and cannot use a proposal form to hide exclusions.

Quick reference

Insurance Contract and Policy Documents

  • Essentials of a valid insurance contract: offer and acceptance, consideration (premium), capacity, free consent, lawful object, and insurable interest.

  • Proposal form is the offer; the insurer's acceptance (often signalled by issuing the policy and accepting premium) creates the contract.

  • Policy schedule shows parties, subject matter, sum insured, premium, period and endorsements; the wording contains clauses, conditions and exclusions.

  • Endorsement is a written amendment to a policy (change of address, sum insured, vehicle details); signed by the insurer and attached to the policy.

  • Conditions precedent to liability must be met before the insurer pays (e.g. prompt notice, proof of loss, no admission of liability).

  • Warranties and conditions differ: breach of warranty allows avoidance from breach date; breach of condition gives right to damages or avoidance for essential terms.

  • Utmost good faith duty continues after the proposal: material changes during the policy term must be disclosed.

  • Alteration clause, cancellation clause, arbitration clause and contribution clause define how disputes and changes are handled.

  • Renewal is not automatic: a fresh contract is created each renewal, and the duty of disclosure revives.

Quick reference

Life Insurance

  • Life insurance is a contract of assurance, not indemnity: the sum assured is paid on death or maturity regardless of other assets.

  • Term plan pays only on death within the term, no maturity benefit; whole life covers the entire lifetime; endowment pays on death or survival at maturity.

  • ULIP combines investment with insurance: premiums split into risk cover and units; NAV-based fund value; lock-in and charges per IRDAI rules.

  • Premium components: mortality charge, expenses, savings/investment element; premium depends on age, health, occupation, sum assured and term.

  • Bonuses: simple reversionary bonus attaches to the sum assured and is paid at maturity/claim; final additional bonus is a one-time terminal addition.

  • Nomination names a person to receive the death benefit; nominee is a trustee for legal heirs unless a beneficial nominee is validly appointed under the Insurance Act.

  • Assignment transfers the policy's rights to another person; a life policy may be assigned by endorsement or separate instrument, with notice to the insurer.

  • Grace period is usually 15 days (monthly mode) or 30 days (other modes); policy lapses if premium is unpaid and revival needs evidence of health and arrears.

  • Suicide clause: death by suicide within the stated exclusion period (typically 12 months) limits the payout to premiums paid or a stated percentage.

Quick reference

General Insurance

  • Fire policy covers fire, lightning, explosion; standard fire and special perils policy adds storm, flood, riot, impact damage, subsidence and malicious damage.

  • Marine insurance covers hull (vessel), cargo (goods in transit) and freight; main perils are perils of the sea, fire, jettison, piracy, barratry.

  • Marine losses: total loss (actual or constructive) versus partial loss; general average requires sacrifice for common safety, particular average does not.

  • Motor insurance: third-party liability is compulsory; own damage covers the insured vehicle; personal accident cover for owner-driver is mandated.

  • Motor no-claim bonus is a discount on own damage premium for claim-free years (20% to 50%); it is forfeited after a claim and protected by a No Claim Bonus retention rule.

  • Health insurance: cashless facility at network hospitals, pre-authorisation, waiting periods for pre-existing diseases, sub-limits and room-rent caps.

  • Personal accident policy pays fixed benefits for death, disablement and temporary total disablement; it is not an indemnity and applies worldwide unless restricted.

  • Rural and micro-insurance: micro-insurance products have low sum insured, simplified terms and are distributed via micro-agents; rural sector obligations require insurers to cover specified rural business percentages.

Quick reference

Insurance Intermediaries and Distribution Channels

  • Agents represent the insurer and are licensed by IRDAI after training and examination; they sell and service policies but cannot bind customised rates.

  • Brokers are licensed intermediaries who represent the insured, compare products of multiple insurers and must maintain professional indemnity cover.

  • Corporate agents (banks, NBFCs, co-operatives) distribute products of one or more insurers under an agency agreement; bancassurance is bank-led distribution.

  • Bancassurance models: referral, corporate agency and broker; the bank earns commission and must disclose it to the customer.

  • Web aggregators and online portals compare and display products; they cannot advise or sell without a licence as an intermediary.

  • Insurance marketing firms, third-party administrators (health claims) and surveyors/loss assessors are separate licensed roles with defined functions.

  • Commission limits are prescribed by IRDAI regulation; commission and remuneration must be disclosed and cannot be paid to unlicensed persons.

  • Tied agency cannot represent multiple life insurers; an agent may hold a licence for life and general simultaneously with separate examinations.

Quick reference

Underwriting, Rating and Claims Settlement Procedures

  • Underwriting assesses and classifies risk: accept at standard rate, accept with loading or exclusion, or decline; decision uses proposal, medicals and financial evidence.

  • Rating factors: age, health, occupation, sum insured, deductible, claims history; general insurance uses exposure base (value, turnover, vehicle cubic capacity).

  • Deductible/excess is the first part of each loss borne by the insured, reducing premium; franchise is a threshold below which no claim is paid at all.

  • Reinsurance transfers part of the risk to another insurer; facultative is case-by-case, treaty is automatic for a defined portfolio.

  • Claims process: intimation, registration, surveyor/loss assessor appointment (general), investigation, documentation, assessment, settlement or repudiation with reasons.

  • Surveyor report is mandatory for general insurance claims above the prescribed threshold; cashless health claims use pre-authorisation by the TPA or insurer.

  • Repudiation must be communicated in writing with reasons; the insured can escalate to the insurer's grievance officer, then IRDAI grievance cell or ombudsman.

  • Claim settlement ratio and turnaround time are disclosure metrics published by insurers; interest applies on delayed settlement under the Insurance Act.

Quick reference

Regulatory Framework and Consumer Protection

  • IRDAI is the statutory regulator under the Insurance Regulatory and Development Authority Act, 1999; it licenses insurers, intermediaries, products and sets solvency and conduct norms.

  • Insurance Act, 1938 provides the basic legal framework; other key instruments are the IRDAI Act 1999 and the Insurance Laws (Amendment) Act, 2015.

  • Solvency margin: insurers must maintain assets over liabilities at the prescribed control level (currently 150% of required solvency).

  • Policyholder rights: full policy copy, premium receipt, disclosure of terms, free look period (15 days, 30 days for distance marketing) to cancel a new policy.

  • Grievance redressal: first complain to the insurer's Grievance Redressal Officer; if unresolved in 30 days, approach the Insurance Ombudsman or IRDAI's online grievance portal.

  • Insurance Ombudsman handles complaints up to the prescribed monetary limit, free of charge, with an award binding on the insurer if accepted by the complainant.

  • Mis-selling and unfair trade practices are regulatory offences; the regulator can impose penalties, cancel licences and direct refunds.

  • Know Your Customer (KYC), anti-money laundering and premium payment in insured's name are mandatory compliance requirements.

Quick reference

Insurance Business Environment, Ethics and Career Opportunities

  • Market structure: life and general insurers (public and private), reinsurer, intermediaries, TPAs and the regulator; foreign investment is permitted up to the prescribed limit.

  • Insurance penetration = premium as a percentage of GDP; insurance density = premium per capita; both are used to compare markets.

  • Distribution mix in India is dominated by agency and bancassurance; digital and micro-insurance channels are growing fastest in rural segments.

  • Ethical duties: suitability of product, honest disclosure of exclusions, confidentiality of client data, no rebating of commission, no misrepresentation of returns.

  • Rebating (sharing commission with a client) is an offence under the Insurance Act and can lead to licence cancellation.

  • Career paths: agent, broker, corporate agent, underwriter, actuary, surveyor/loss assessor, TPA claims handler, compliance officer, risk manager.

  • Actuarial profession requires passing examinations of the Institute of Actuaries of India; surveyors need IRDAI licence and specified experience.

  • Liberalised pricing and product innovation have shifted competition from tariff to service, claims speed and customer trust.