Assam ASSEB HSLC NSQF IT/ITeS (Level 2) study plan
Assam ASSEB HSLC NSQF IT/ITeS (Level 2) · Give each week a clear focus.
8 weeks · About 7 hours per week
Computer Fundamentals and Hardware Basics & Word Processing and Document Preparation
Identify and label the main internal and external hardware components of a desktop computer, stating the function of each in one line
Perform basic file and folder operations in a word processor, including creating, saving in two formats, and reopening a document
Apply character and paragraph formatting (font, size, alignment, line spacing, indentation, bullets) to a supplied passage
Insert and format a table and an image inside a document, setting text wrapping and captions
Your checkpoint
A two-page formatted document containing a labelled hardware component table, one inserted image with a caption, and a short paragraph explaining each component's function
Spreadsheet Applications and Data Handling & Computer Fundamentals and Hardware Basics
Enter data into a spreadsheet using correct cell references, and distinguish rows, columns, and ranges
Write and copy formulas using relative and absolute references, and explain why the dollar sign changes behaviour
Use at least six built-in functions including SUM, AVERAGE, MAX, MIN, COUNT, and IF to summarise a dataset
Create a simple chart from selected data and adjust its title, axis labels, and legend
Describe the role of RAM, ROM, and storage devices in how a spreadsheet file is opened and saved
Your checkpoint
A one-sheet class-marks workbook with formulas, an IF-based pass/fail column, and one labelled chart, submitted as a saved file
Internet, Email, and Web Browsing & Operating System and File Management
Explain how a URL, domain name, IP address, browser, and search engine relate to each other when a page loads
Compose, send, reply to, and forward an email with a subject line, attachment, CC, and BCC, and describe when each field is appropriate
Create, rename, move, copy, and delete files and folders, and explain the difference between a file path and a shortcut
Use at least three search operators or techniques to narrow a search and record which gave the best result
Identify common browser settings such as history, downloads, bookmarks, and cookies and state what each stores
Your checkpoint
A short written log of a guided web search plus a screenshot-free description of the email you sent, listing the URL parts, the search technique that worked best, and the folder structure you created
Digital Safety, Security, and Ethical Practices & Presentation Software and Digital Communication
Recognise at least five phishing or social-engineering signals in sample message text and state the correct response to each
Set and explain strong-password and two-factor practices, and describe how to handle a suspected account compromise
Build a five-slide presentation with a consistent theme, a title slide, bullet content, one chart, and speaker notes
Apply slide transitions and animation sparingly, and justify each use in one sentence
State the basic rules of responsible online behaviour, including consent before sharing another person's photo or data
Your checkpoint
A five-slide presentation on digital safety aimed at classmates, with speaker notes and a one-page phishing red-flags checklist
IT-enabled Services and Business Process Operations & Introduction to IT/ITeS Industry and Career Awareness
List the main IT-enabled service sectors (such as BPO, KPO, help desk, data entry, and digital support) and match each to a typical job role
Trace the steps of a simple customer request through a service workflow, naming who handles each step
Define common service measures such as turnaround time, first-response time, and service level, and compute each from given numbers
Map three entry-level IT/ITeS roles to the skills and qualifications they require
Describe the difference between in-house and outsourced service delivery using one example each
Your checkpoint
A one-page role map showing three IT/ITeS job roles, their duties, required skills, and the service metric most relevant to each
Communication and Customer Service Skills & Entrepreneurship and Employability Skills
Draft a professional email and a short phone script for a routine customer query using clear, polite, jargon-free language
Apply active listening by restating a customer's problem in your own words and confirming it before responding
Handle a complaint scenario by acknowledging, apologising where appropriate, proposing a fix, and confirming resolution
Identify three traits of an entrepreneur and describe one small IT-enabled business idea with its customer, cost, and likely first customer
Prepare a short personal profile listing your skills, strengths, and one area you plan to improve
Your checkpoint
A written customer-service script plus a role-played complaint resolution summary, and a half-page business idea note with a personal skills profile
Practical/Lab Skills and Project Work & Operating System and File Management
Complete an integrated practical task combining a document, a spreadsheet, and a presentation from one dataset within a set time
Practise safe lab habits, including correct shutdown, saving work at intervals, and backing up to a second location
Troubleshoot three common problems (file will not open, printer not responding, no internet) by listing the first checks you would make
Organise a project folder with a clear naming convention and a short readme describing each file
Rehearse the practical steps aloud so each action can be performed without referring to notes
Your checkpoint
A completed timed practical project folder containing a document, a spreadsheet with a chart, a presentation, and a readme file listing the steps you took
Word Processing and Document Preparation & Spreadsheet Applications and Data Handling & Internet, Email, and Web Browsing & Digital Safety, Security, and Ethical Practices
Answer practice questions across all twelve domains and record your score per domain
Revisit the two weakest domains and redo one practical task in each until you can complete it unaided
Recite key definitions for hardware, file management, internet terms, and safety concepts from memory
Complete one full mock paper under exam timing conditions and review every wrong answer with the correct reasoning
Finalise your revision notes into a single two-page summary sheet for last-minute review
Your checkpoint
A scored mock-paper result sheet with per-domain marks, a corrected error log, and a two-page final revision summary
Milestones
Week 2: You can build a spreadsheet from blank with formulas, an IF function, and a chart in under 30 minutes without notes
Week 4: You can identify phishing signals in a sample message and explain your reasoning, and your five-slide deck opens and runs cleanly
Week 6: You can handle a complaint role-play using acknowledge, apologise, fix, confirm, and can name three IT/ITeS job roles with their skills
Week 8: You score at least 60 percent on the full mock paper and can name your two weakest domains with a concrete plan to close each gap