UPMSP Vocational Domestic Electrical Appliances & Repair study materials
UPMSP Vocational Domestic Electrical Appliances & Repair study resources

UPMSP Vocational Domestic Electrical Appliances & Repair cheat sheet

UPMSP Vocational Domestic Electrical Appliances & Repair · Keep the key ideas within reach.

Quick reference

Electrical Fundamentals and Safety

  • Ohm's law: V = I × R; power P = V × I = I²R = V²/R. Single-phase domestic supply in India is 230 V, 50 Hz; three-phase is 415 V between phases.

  • A 1.5 mm² copper conductor carries about 10–16 A, 2.5 mm² about 16–22 A, and 4 mm² about 25–32 A in domestic wiring; choose cable rating above the appliance full-load current.

  • Earth wire resistance to earth should be low enough that fault current trips the MCB instantly; IS 732 requires earth continuity and separate earth conductor (green or green-yellow).

  • Use ELCB/RCCB of 30 mA sensitivity for shock protection in wet areas (bathroom, kitchen, geyser); MCB protects cable against overload and short circuit, not against shock.

  • Current through the body above about 30 mA can cause muscle contraction and cannot-let-go; 50–100 mA across the heart is potentially fatal. Never work on live circuits.

  • First aid for electric shock: switch off supply, use dry insulating material to separate victim, call help, start CPR if breathing stopped, treat burns with clean dry cloth.

  • Class B fire (electrical) needs CO2 or dry powder extinguisher; never water. Switch off mains before fighting any electrical fire.

  • Series circuit: same current, voltages add, R_total = R1 + R2. Parallel circuit: same voltage, currents add, 1/R_total = 1/R1 + 1/R2.

Quick reference

Tools, Measuring Instruments and Workshop Practice

  • Multimeter in voltage mode is connected in parallel across the point; in current mode it is connected in series and the circuit must be broken. Resistance is measured with the component de-energized.

  • Continuity test (buzzer mode) confirms a closed path; a good fuse or switch shows near-zero ohms, an open circuit shows overload (OL).

  • Clamp meter reads AC current by surrounding one conductor only; clamping both live and neutral together reads near zero because fields cancel.

  • Insulation resistance is measured with a megger at 500 V DC; a healthy domestic appliance motor winding reads above 1 MΩ to earth, below that indicates moisture or insulation failure.

  • Soldering iron for electronics is 25–40 W with rosin-core solder; use flux sparingly, keep tip tinned, and never use acid flux on copper wiring joints.

  • Insulated screwdrivers, pliers, wire stripper, crimping tool, and test lamp are standard; verify a tester on a known live point before trusting a dead reading.

  • Micrometer or vernier caliper measures wire gauge and shaft diameter; feeler gauge checks bearing clearance; torque screwdriver prevents over-tightening terminal screws.

  • A series test lamp limits current and is used for tracing; a neon screwdriver indicates live presence only and must not be relied on to prove dead.

Quick reference

Wiring, Cabling and Accessories

  • Domestic circuits use PVC-insulated copper cable: 1.0/1.5 mm² for lighting, 2.5 mm² for 6 A sockets, 4 mm² for 16 A power points, and 6 mm² for sub-mains to geyser or AC.

  • Live is red or brown, neutral is black or blue, earth is green or green-yellow. New IEC code uses brown (L), blue (N), green-yellow (E).

  • Loop-in ceiling rose system: supply loops from rose to rose; switch drops to the switch and the lamp connects at the rose. Two-way switching uses two strappers between two SPDT switches.

  • Socket wiring: live to right-hand terminal viewed from front, neutral to left, earth to top; switch should break the live conductor, never the neutral.

  • MCB rating must be below cable current rating and above appliance current; a 16 A MCB protects a 2.5 mm² circuit but not a 1.0 mm² lighting circuit.

  • Conduit wiring: PVC conduit for surface and concealed work, bends radius at least 6× conduit diameter, no more than two 90° bends between draw boxes.

  • Earthing types: plate earth, pipe earth, and strip earth; earth pit should be kept moist with charcoal and salt. Earth resistance should be under 5 Ω for domestic installation.

  • Kitchen and bathroom sockets need IP44 or higher and must be fed from a 30 mA RCCB; geyser needs a double-pole isolator within reach.

Quick reference

Heating Appliances (Electric Iron, Heater, Geyser, Oven, Induction Cooktop)

  • Heating element resistance: P = V²/R, so a 1000 W, 230 V element has R ≈ 53 Ω. An open element reads infinite ohms and must be replaced.

  • Electric iron: thermostat (bimetallic strip) controls soleplate temperature; no heat with pilot lamp on indicates open element or faulty thermostat contacts.

  • Geyser: thermostat and thermal cut-out are in series with the element. A tripping MCB on a geyser commonly indicates a leaking element or moisture in the terminal block.

  • Oven: heating elements in top and bottom, thermostat, timer, and door interlock switch. Uneven baking points to a faulty top or bottom element or a stuck thermostat.

  • Induction cooktop works by eddy currents in the ferromagnetic base of the pan; it does not heat glass, aluminium, or copper cookware. No heat with a suitable pan points to IGBT or coil fault.

  • Heater fan coil: open coil means no heat but fan runs; a shorted coil trips the MCB. Check element resistance before replacing the whole assembly.

  • Thermal fuse in heaters and irons is a one-shot device; if it is open, always find the cause (stuck thermostat, blocked airflow) before fitting a new one.

  • Water scale on geyser elements causes overheating and early failure; descale with dilute citric acid solution, never with abrasive on the element sheath.

Quick reference

Motor-Driven Appliances (Mixer-Grinder, Fan, Washing Machine, Water Pump)

  • Universal motor in mixer-grinder has brushes and a commutator; worn brushes cause sparking, weak torque, and intermittent running. Check brush length and commutator wear.

  • Mixer motor has a thermal overload protector in the winding; if it trips repeatedly, check for overload, jammed coupler, or shorted winding.

  • Ceiling fan: capacitor-run single-phase motor. Fan not starting but humming usually means a failed capacitor (typically 2.25–3.5 µF); replace with same rating.

  • Fan speed regulator is a triac-based dimmer; a burnt regulator gives no speed control. Fan winding resistance can be compared across coils to find an open winding.

  • Washing machine: inlet valve, water level switch (pressure switch), timer or PCB, motor capacitor, and drain pump. No drain usually means a blocked filter or failed pump.

  • Semi-automatic washing machine uses a capacitor-run motor with a reversing switch for wash and spin; a motor that runs in one direction only points to a faulty reversing contact.

  • Water pump: monoblock or submersible. Low discharge can come from air lock, worn impeller, suction leak, or wrong rotation direction on three-phase pumps.

  • Submersible pump insulation must be checked with a megger before installation; a reading below 1 MΩ indicates a wet winding and the pump must be dried or rewound.

Quick reference

Refrigeration and Air Conditioning Appliances

  • Refrigeration cycle: compressor raises pressure and temperature, condenser rejects heat, expansion device drops pressure, evaporator absorbs heat. Cooling happens in the evaporator.

  • Refrigerants: R-134a for domestic refrigerators, R-600a (isobutane) for many modern fridges, R-32 and R-410A for split ACs. R-600a is flammable; no open flame during service.

  • Superheat is evaporator outlet temperature minus saturation temperature; subcooling is saturation temperature minus condenser outlet temperature. Normal superheat is 5–8 K.

  • Fridge not cooling: check door seal, condenser cleanliness, thermostat setting, then compressor running, then gas charge. Frost pattern on evaporator shows charge distribution.

  • Compressor does not start: check supply, overload protector, start relay (PTC or capacitor), and winding resistance. A good compressor winding has low resistance between terminals and high resistance to body.

  • Split AC: indoor unit has evaporator and blower, outdoor unit has compressor and condenser. Water leaking indoors usually means a blocked drain pipe or dirty filter.

  • Air conditioning capacity is measured in tons or BTU; 1 ton ≈ 3.5 kW. Room size, insulation, and sun exposure determine the right capacity.

  • Leak testing uses soap solution, nitrogen pressure test, or electronic leak detector. Never use oxygen for pressure testing; it forms an explosive mixture with oil.

Quick reference

Electronic Controls, Sensors and Inverter/LED Appliances

  • Triac controls AC power by phase angle; used in fan regulators, dimmers, and heater controls. A shorted triac gives full power all the time; an open triac gives no output.

  • Diode bridge rectifier converts AC to DC in SMPS supplies; a shorted diode blows the fuse, an open diode gives low or no DC output.

  • SMPS in inverter AC and LED driver works by switching at high frequency; check fuse, bridge, switching MOSFET, and output capacitor in that order.

  • Sensors: thermistor (NTC) for temperature, IR sensor for remote and motion, Hall sensor for motor speed, and pressure switch for water level. A faulty NTC reads open or wrong resistance at room temperature.

  • Inverter AC and inverter fridge use a variable-frequency drive; the IPM module drives the compressor. An IPM fault code usually means a shorted compressor or failed module.

  • LED lamp: driver converts 230 V AC to low DC. Flickering usually means a failing capacitor in the driver; a dead lamp with good LEDs points to the driver.

  • Inverter and stabilizer: check input and output voltage with a multimeter; a relay chatter often means a faulty comparator or low battery in the control circuit.

  • Microcontroller boards are replaced rather than repaired at the component level in most service shops; confirm supply, sensor inputs, and relay outputs before condemning the board.

Quick reference

Fault Diagnosis, Testing and Repair Procedure

  • Diagnosis sequence: gather complaint, check supply and plug, check fuse or MCB, then isolate the appliance and test with a multimeter before opening covers.

  • Divide the circuit: test continuity of switch, thermostat, fuse, and element separately. The first open or short found is usually the fault.

  • Visual inspection first: burnt smell, blackened terminals, loose screws, rodent damage, water entry, and swollen capacitors reveal many faults before any meter is used.

  • Test a heating element by resistance; test a motor by winding resistance and insulation to body; test a capacitor by capacitance mode or by charging and observing a spark with a safe resistor.

  • After repair, do a safety test: insulation resistance above 1 MΩ, earth continuity below 0.1 Ω, and no exposed live parts. Run the appliance for a few minutes under load.

  • Document the complaint, tests done, parts replaced, and charges on the job sheet; this protects both customer and technician in a dispute.

  • Never bypass a thermal fuse, earth wire, or door interlock to make an appliance work; this creates a fire or shock hazard and voids the warranty.

  • Use the correct replacement rating: same voltage, same or higher current, same capacitance for capacitors, and same temperature rating for thermal fuses.

Quick reference

Entrepreneurship, Customer Service and Shop Management

  • Service pricing: charge for diagnosis, parts at cost plus a margin, and labour by job type. A written estimate before work prevents disputes.

  • Keep a stock register and spare parts inventory; fast-moving items are fuses, capacitors, thermostats, elements, brushes, and fan regulators.

  • Warranty terms: manufacturer warranty covers defects, not misuse; a service shop's own repair warranty is typically 1–3 months on labour and part.

  • GST registration is required above the turnover threshold; a small service shop can operate as a proprietorship with a current account and proper invoicing.

  • Customer complaint handling: listen fully, repeat the problem back, give a time estimate, and follow up after delivery. Never argue in front of other customers.

  • Record keeping: job number, customer details, appliance model and serial number, fault, parts used, and payment mode. This helps warranty claims and repeat business.

  • Marketing for a repair shop: local signage, referrals, Google Business listing, and service reminders for geyser and AC servicing before season.

  • Safety of staff and customer property: use a mat, remove jewellery, keep tools insulated, and confirm the mains is off before opening any appliance in the customer's home.

Quick reference

Employability Skills and Occupational Safety

  • PPE for electrical work: insulated gloves, safety shoes, goggles, and helmet where needed. Rubber mat under feet when working near live parts.

  • Lock-out/tag-out: switch off, lock the isolator, tag it, and verify dead with a tester before touching conductors.

  • Personal grooming and uniform build customer trust; carry an ID card and a clean tool bag to every service call.

  • Communication skills: greet the customer, explain the fault in simple language, avoid technical jargon, and confirm the final bill before leaving.

  • Time management: plan the day's calls by location, keep a buffer for emergencies, and call the customer if delayed.

  • Workplace hazards: sharp edges, hot surfaces, refrigerant burns, electric shock, and slips. Report injuries and keep a first-aid box in the shop.

  • Attendance, punctuality, and honesty in billing are core employability skills; a technician who overstates faults loses repeat customers.

  • Continuous learning: read service manuals, attend manufacturer training, and follow BIS safety standards for domestic appliances.

Quick reference

Electrical Fundamentals and Safety - Formulas and Limits

  • Energy cost: units (kWh) = watts × hours ÷ 1000. A 2000 W geyser run for 1 hour consumes 2 units.

  • Voltage drop in a cable should be kept under 3% of supply voltage for domestic circuits to avoid appliance malfunction.

  • Fuse rating: choose a fuse about 1.5–2 times the normal running current to allow starting surge of motors.

  • Insulation colour code: brown live, blue neutral, green-yellow earth. Old code: red live, black neutral, green earth.

  • Resistance of a copper conductor increases with temperature; a hot motor winding reads higher resistance than a cold one.

  • Leakage current above 30 mA is dangerous; RCCB trips at 30 mA within 30 ms, protecting people rather than equipment.

  • A short circuit gives near-zero resistance and very high current; an overload gives moderately high current over a longer time.

Quick reference

Measuring and Workshop Practice - Checks

  • Before using a multimeter, select the correct function and range; measuring voltage on the resistance range can damage the meter.

  • Continuity of a wire: disconnect both ends, set to ohms, expect below 1 Ω for a short run of copper wire.

  • Capacitance mode on a multimeter checks fan and motor capacitors; a reading far below the marked value means replacement.

  • Megger test: connect one lead to winding terminal and the other to the metal body; a reading above 1 MΩ is acceptable for domestic motors.

  • Clamp meter should be zeroed before use and should enclose only one conductor; a reading of zero with load running means the wrong conductor or a faulty clamp.

  • Torque and tightness: loose terminal screws cause heating and burning; check tightness after every repair.

  • Tool care: wipe tools after use, keep insulated handles free of cuts, and replace damaged insulation immediately.

Quick reference

Wiring and Accessories - Rules

  • A 6 A lighting circuit is wired with 1.0–1.5 mm² cable and protected by a 6 A MCB; a 16 A power circuit uses 2.5–4 mm² cable.

  • Total connected load per circuit should not exceed the MCB rating; split heavy loads like geyser, AC, and oven onto separate circuits.

  • Switch must be in the live conductor; a switch in the neutral leaves the appliance live even when off.

  • Two-way switch wiring: common of first switch to live, common of second switch to lamp, and two strappers between the L1 and L2 terminals.

  • Earthing must be continuous to every socket and metal appliance body; never use the neutral as earth.

  • Concealed wiring needs conduit buried at least 150 mm below plaster and a draw box at every bend or junction.

  • Socket outlets in a kitchen should be at least 1.2 m above floor and away from the sink; bathroom sockets need RCCB protection and IP44 rating.

Quick reference

Heating Appliances - Fault Rules

  • Iron not heating, pilot lamp on: open element or open thermostat. Iron overheating: thermostat contacts stuck closed or a wrong-rated thermostat fitted.

  • Geyser trips MCB: test element insulation to body with a megger; a reading below 1 MΩ means the element is leaking and must be replaced.

  • Heater with fan: no heat but fan runs means open element; heat with no fan means open fan winding or blocked airflow, which can trip the thermal cut-out.

  • Oven temperature inaccurate: check thermostat probe and calibration; a 20 °C error is acceptable, larger errors need thermostat replacement.

  • Induction cooktop not detecting a pan: check pan base is ferromagnetic, check the pan sensor, then the coil and IGBT. Error codes usually point to the sensor.

  • Thermal fuse replacement must match the temperature rating marked on the old fuse; a higher rating defeats protection.

  • Descale geyser and heater elements regularly; scale insulates the element and causes overheating and premature failure.

Quick reference

Motor-Driven Appliances - Fault Rules

  • Mixer-grinder sparking at brushes: worn brushes or a rough commutator. Replace brushes and clean the commutator with fine emery cloth.

  • Mixer runs slow under load: check capacitor if fitted, check for a shorted turn in the field winding, and check the coupler for slipping.

  • Ceiling fan hums but does not turn: failed capacitor is the most common cause; replace with the same microfarad rating and voltage.

  • Washing machine does not fill: check inlet valve, water supply, and pressure switch. Does not drain: check drain filter, hose, and pump.

  • Washing machine motor runs in one direction only: faulty reversing switch or timer contact; check the timer cam and wiring.

  • Water pump loses prime: air leak in suction pipe, worn foot valve, or low water level. Check suction joints before opening the pump.

  • Submersible pump trips MCB: insulation failure from water entry or a shorted winding; megger test before re-installation.

Quick reference

Refrigeration and AC - Service Rules

  • Fridge warm with compressor running: check condenser airflow, door gasket, and refrigerant charge; a partly frosted evaporator indicates low charge.

  • Compressor hot and tripping overload: check supply voltage, start relay, and capacitor; a seized compressor draws locked-rotor current and trips quickly.

  • Split AC not cooling: check filter, indoor coil, outdoor condenser, and gas pressure. Low suction pressure with normal superheat suggests undercharge.

  • Water leaking from indoor unit: blocked drain pipe, dirty filter, or incorrect slope of the drain; clean and re-route.

  • Refrigerant charging must be done by weight or by superheat/subcooling method; never guess by feel of the pipes.

  • R-600a is flammable: ventilate the area, avoid sparks, and use a spark-free vacuum pump when servicing.

  • AC installation: indoor unit at least 2.3 m above floor, outdoor unit with clearance for airflow, and drain pipe sloping downward.

Quick reference

Electronic Controls - Test Points

  • SMPS output absent: check fuse, bridge rectifier, and switching MOSFET. A shorted MOSFET usually means the PWM controller is also damaged.

  • Triac regulator with full output: triac shorted. With no output: triac open or diac faulty. Test diac with a resistance check.

  • NTC thermistor reads open or very high: replace with the same resistance at 25 °C and same beta value.

  • Inverter AC error code for IPM: check compressor winding resistance and insulation, then the IPM module and its heat sink compound.

  • LED driver output low: check electrolytic capacitor ESR and the output diode; a swollen capacitor is a common cause of flicker.

  • Remote not working: check battery, IR LED with a phone camera, and the receiver sensor on the appliance board.

  • Relay clicking repeatedly in a stabilizer: check input voltage sense circuit and the comparator; low voltage cut-off may be set too high.

Quick reference

Diagnosis and Repair - Procedure Rules

  • Always verify the complaint yourself; the customer's description may point to a different fault than the one present.

  • Test components in circuit where possible; desolder only when the reading is ambiguous.

  • Replace a part only after confirming it is faulty; guessing wastes parts and time and can introduce new faults.

  • After replacing a fuse, find why it blew; a fuse that blows again immediately means a short circuit downstream.

  • Safety test after every repair: insulation resistance, earth continuity, and a short run under load before returning the appliance.

  • Keep a job sheet with model, serial number, fault found, parts replaced, and test results; this supports warranty and repeat service.

  • Never return an appliance with the earth disconnected or a bypassed safety device; it is a legal and safety violation.

Quick reference

Entrepreneurship and Shop Management - Rules

  • Set labour charges by job type and publish a rate card; charge diagnosis separately from repair to avoid disputes.

  • Keep a minimum stock of fast-moving spares and reorder when stock falls below one week's usage.

  • Invoice must show shop name, GSTIN if registered, job number, parts, labour, and total; keep a copy for records.

  • Offer a written repair warranty of 1–3 months on labour and parts, and state exclusions clearly.

  • Handle complaints by listening, apologizing where appropriate, fixing the issue, and following up; a resolved complaint often creates a loyal customer.

  • Track repeat customers and send seasonal service reminders for AC, geyser, and fan before summer and winter.

  • Maintain a safe shop: insulated tools, a fire extinguisher, a first-aid box, and a clearly marked main switch.

Quick reference

Employability and Occupational Safety - Rules

  • Lock-out/tag-out before any repair: switch off, lock, tag, and verify dead with a tester.

  • Use insulated gloves, safety shoes, and goggles; stand on a rubber mat when working near live parts.

  • Never work alone on a live circuit; keep a second person nearby who can switch off the supply.

  • Explain the fault and the repair in simple language, confirm the bill, and give the customer a written job sheet.

  • Be punctual, keep a clean uniform, carry an ID card, and respect the customer's home and property.

  • Report injuries and near-misses; keep a first-aid box and fire extinguisher in the shop and service van.

  • Follow BIS standards and manufacturer service manuals; attend training to keep skills current.

Quick reference

Electrical Safety - Practical Limits

  • A 30 mA RCCB is the standard personal protection device for domestic wet areas; test it monthly with the test button.

  • Earth resistance should be under 5 Ω for domestic installations; a higher value means the earth pit needs watering or recharging.

  • Insulation resistance of a healthy appliance should be above 1 MΩ at 500 V DC; below 0.5 MΩ is unsafe.

  • Fuse and MCB must be rated above the appliance current and below the cable current rating.

  • Voltage drop should be under 3% for domestic circuits; long runs need a larger cable.

  • Never use water on an electrical fire; use CO2 or dry powder and switch off the supply first.

Quick reference

Tools and Instruments - Selection Rules

  • Use a 500 V megger for domestic appliance insulation tests; a 1000 V megger is for higher-voltage equipment.

  • Use a clamp meter for AC current without breaking the circuit; use a multimeter in series for DC current.

  • Choose a soldering iron of 25–40 W for electronic boards and 60–100 W for heavier terminals.

  • Use a wire stripper matched to the wire gauge; cutting insulation with pliers nicks the conductor and weakens it.

  • Use insulated tools rated for 1000 V when working near live parts.

  • Calibrate or cross-check a multimeter against a known source before trusting critical readings.

Quick reference

Wiring - Colour and Circuit Rules

  • New IEC colour code: brown live, blue neutral, green-yellow earth. Old code: red live, black neutral, green earth.

  • A switch must break the live conductor; never switch the neutral.

  • A 16 A socket needs a 2.5–4 mm² cable and a 16 A MCB; a 6 A socket needs 1.5 mm² cable and a 6 A MCB.

  • Every circuit must have a separate earth conductor run back to the earth pit; never rely on conduit as earth.

  • Kitchen and bathroom circuits must be protected by a 30 mA RCCB.

  • Two-way switching uses two strapper wires between the two switches; the lamp connects to the common of the second switch.

Quick reference

Heating Appliances - Resistance Checks

  • Element resistance R = V²/P; a 1500 W, 230 V element reads about 35 Ω.

  • Open element reads infinite ohms; shorted element reads near zero and trips the MCB.

  • Thermostat contacts should read near zero ohms when closed and infinite when open; test at room and at operating temperature.

  • Thermal cut-out is one-shot; if open, find the cause before replacing.

  • Geyser element insulation below 1 MΩ to body means replacement.

  • Induction cooktop needs a ferromagnetic pan; aluminium and glass pans will not heat.

Quick reference

Motor Appliances - Test Rules

  • Universal motor brushes should be at least 5 mm long; shorter brushes spark and damage the commutator.

  • Fan capacitor failure is the most common cause of a fan that hums but does not turn.

  • Motor winding resistance should be balanced across phases or coils; a large difference indicates a shorted turn.

  • Insulation resistance of a motor winding to body should be above 1 MΩ.

  • Washing machine drain pump should show low resistance and run when fed 230 V directly; no run means replacement.

  • Submersible pump must be megger-tested before installation; a wet winding reads low and must be dried.

Quick reference

Refrigeration - Pressure and Temperature Rules

  • Normal superheat at the evaporator outlet is 5–8 K; higher superheat suggests undercharge.

  • Normal subcooling at the condenser outlet is 4–8 K; higher subcooling suggests overcharge or a restriction.

  • Low suction pressure with low superheat suggests a restriction; low suction with high superheat suggests undercharge.

  • Condenser must be clean and have airflow; a dirty condenser raises head pressure and reduces cooling.

  • R-600a is flammable; ventilate and avoid sparks during service.

  • 1 ton of cooling ≈ 3.5 kW; match AC capacity to room heat load.

Quick reference

Electronics - Component Test Rules

  • Diode test: forward drop about 0.6 V for silicon, open in reverse; a shorted diode reads zero both ways.

  • Capacitor test: a swollen top or low capacitance reading means replacement; ESR meter gives a better check.

  • Triac test: gate to MT1 should show a junction drop; a shorted triac reads zero between MT1 and MT2.

  • NTC thermistor resistance falls as temperature rises; an open thermistor gives a false high-temperature error.

  • SMPS fuse blown: check bridge rectifier and switching MOSFET before replacing the fuse.

  • IR receiver output should toggle when a remote is pressed; use a phone camera to check the remote's IR LED.

Quick reference

Repair Procedure - Safety Tests

  • Insulation resistance above 1 MΩ at 500 V DC is the pass mark for a domestic appliance.

  • Earth continuity should be below 0.1 Ω from plug earth pin to appliance body.

  • No exposed live parts after reassembly; check covers and screws.

  • Run the appliance under load for a few minutes and check for abnormal heat, noise, or smell.

  • Record test results on the job sheet before returning the appliance.

  • Never bypass a thermal fuse, earth, or door interlock; it is unsafe and voids warranty.

Quick reference

Shop Management - Records and Pricing

  • Charge diagnosis separately from repair; publish a rate card to avoid disputes.

  • Keep a stock register and reorder fast-moving spares before stock runs out.

  • Invoice must show shop name, GSTIN if registered, job number, parts, labour, and total.

  • Offer a written 1–3 month warranty on labour and parts with clear exclusions.

  • Record customer details, appliance model, serial number, fault, and parts used for each job.

  • Send seasonal service reminders for AC, geyser, and fan to build repeat business.

Quick reference

Employability - Safety and Conduct Rules

  • Lock-out/tag-out before repair: switch off, lock, tag, verify dead.

  • Wear insulated gloves, safety shoes, and goggles; stand on a rubber mat near live parts.

  • Never work alone on a live circuit; keep a second person who can switch off supply.

  • Explain the fault and repair in simple language and confirm the bill before leaving.

  • Be punctual, keep a clean uniform, and carry an ID card.

  • Report injuries and keep a first-aid box and fire extinguisher in the shop and van.