ITIL 4 DITS study materials
ITIL 4 DITS study resources

ITIL 4 DITS study plan

ITIL 4 DITS · Give each week a clear focus.

8 weeks · About 6 hours per week

Week 1

Digital and IT strategy fundamentals

  • Define digital strategy, IT strategy, and digital transformation in your own words and state how they differ

  • Map the external environment factors (PESTLE-style) that drive digital and IT strategy decisions

  • Explain how internal capabilities and organizational context shape strategic choice

  • Distinguish digital strategy from IT strategy using two worked examples

Your checkpoint

A one-page comparison table of digital strategy vs IT strategy vs digital transformation with 3 distinguishing criteria each and 2 examples

Week 2

Digital and IT strategy fundamentals & Digital strategy and operating models

  • Describe how digital strategy connects to the organization's mission, vision, and objectives

  • Identify the components of an operating model and explain why they must align with strategy

  • Compare centralized, federated, and decentralized operating model patterns

  • Explain the role of value streams in translating strategy into operational work

Your checkpoint

A diagram of one operating model (people, process, technology, partners, governance) annotated with how each element supports a stated strategic objective

Week 3

Digital strategy and operating models

  • Analyze how digital strategy shapes operating model design decisions

  • Evaluate sourcing and partnering options against strategic and risk criteria

  • Explain how organizational culture and structure enable or block operating model change

  • Apply the operating model concept to a real organization you know

Your checkpoint

A 400-word case analysis recommending an operating model change for a named organization, with 3 justified design decisions

Week 4

Strategic approaches and business models

  • Distinguish business models from business strategy and explain how digital enables new business models

  • Compare revenue, cost, and value-capture patterns across at least four business model archetypes

  • Explain how strategic approaches such as lean, agile, and design thinking inform digital initiatives

  • Identify the strategic risks of a chosen business model and propose mitigations

Your checkpoint

A business model canvas for a hypothetical digital venture plus a 200-word risk and mitigation note

Week 5

Strategic approaches and business models & Digital transformation and disruption

  • Explain the difference between digital transformation and digital disruption with concrete industry examples

  • Analyze how disruptive entrants change competitive dynamics in an established market

  • Describe the stages and common failure points of a transformation journey

  • Assess organizational readiness for transformation using explicit criteria

Your checkpoint

A disruption analysis of one industry: incumbent response, entrant model, and 3 readiness gaps with recommended actions

Week 6

Digital transformation and disruption

  • Apply transformation levers (leadership, culture, technology, process) to a scenario

  • Explain how to sequence and govern a transformation program across multiple horizons

  • Identify metrics that show whether a transformation is delivering value

  • Plan stakeholder engagement and communication for a transformation initiative

Your checkpoint

A one-page transformation roadmap with phases, 5 success metrics, and a stakeholder communication plan

Week 7

Strategic capability and governance

  • Distinguish strategic capability from operational capability and give examples of each

  • Explain how governance structures and decision rights support digital strategy

  • Describe how to assess and develop strategic capabilities in an organization

  • Link governance mechanisms to risk management and value realization

Your checkpoint

A capability assessment of one organization: 6 capabilities rated on maturity with 2 development actions each, plus a governance decision-rights table

Week 8

Digital and IT strategy fundamentals & Digital strategy and operating models & Strategic approaches and business models & Digital transformation and disruption & Strategic capability and governance

  • Synthesize all five domains into one coherent strategic narrative

  • Practice scenario-based questions under timed conditions and review errors by domain

  • Close knowledge gaps identified in earlier weeks using targeted review

  • Explain how strategy, operating model, business model, transformation, and governance interlock

Your checkpoint

A timed 40-question practice set scored by domain, plus a 1-page synthesis map linking all five domains with a written gap-closure list

Milestones

Week 2: Can explain digital vs IT strategy and describe operating model components without notes, scoring at least 80% on a 15-question self-check for domains 1-2

Week 4: Can produce a business model canvas and justify 3 strategic choices in under 30 minutes; domain 3 self-check at 80% or above

Week 6: Can outline a transformation roadmap with metrics and stakeholders from a cold scenario prompt; domain 4 self-check at 80% or above

Week 8: Timed 40-question mixed practice set completed with 75% or higher overall and no single domain below 65%