ITIL 4 ITAM study guide
ITIL 4 ITAM · Work through your exam, one topic at a time.
ITIL 4 Specialist: IT Asset Management - usually written ITIL 4 ITAM - is a PeopleCert certification within the ITIL 4 portfolio. Its subject is the disciplined management of IT assets across their whole life: knowing what an organisation owns or controls, what it costs, where it is, who is accountable for it, and how it is eventually retired or disposed of. The ITIL 4 ITAM study guide has 5 sections and about 1,841 words.
01IT asset management concepts, scope and value
This domain tests whether you can define IT assets precisely, separate them from configuration items (CIs), and explain the value ITAM creates. Exam questions often probe scope boundaries and the purpose of the practice.
431 words, about 2 min02Asset lifecycle, sourcing and disposal
This domain tests lifecycle stages and the sourcing and disposal decisions that move an asset from an identified need to secure retirement. ITIL 4 ITAM describes a lifecycle that typically includes plan, acquire, deploy, manage, retire and dispose .
359 words, about 2 min03Asset data, information and the configuration management system
This domain tests data quality, the relationship between the asset register, CMDB and CMS, and how discovery and reconciliation keep asset data trustworthy. The CMS is the set of tools and data used to manage CIs and their relationships.
363 words, about 2 min04Stakeholders, roles, relationships and service integration
This domain tests who does what, how ITAM connects to other practices, and why integration prevents asset data from becoming stale. Asset owner: accountable for a class of assets, often a senior manager.
340 words, about 2 min05Governance, risk, compliance and continual improvement of ITAM
This domain tests how ITAM is directed, controlled and improved, and how compliance and risk are evidenced rather than assumed. Governance sets direction through policy: scope, ownership, data standards, sourcing rules, disposal rules and performance reporting.
348 words, about 2 min