Sri Lanka ICT Service Exam case studies
Sri Lanka ICT Service Exam · Put your knowledge to work in context.
The ICT Service Examination is a Sri Lankan public-sector recruitment and promotion examination for officers in the Information and Communication Technology Service. It is aimed at graduates and serving public officers who wish to enter or advance within the ICT Service of the government administration, so the paper tests both technical ICT competence and the administrative, legal and policy context in which government ICT work happens. The Sri Lanka ICT Service Exam case studies are 5 cases and about 2,857 words.
1Intermittent Network Collapse at a Regional Secretariat
Kurunegala Regional Secretariat supports 140 staff across three floors. Six weeks ago, a vendor installed a new Layer 2 access switch on the second floor and re-cabled 40 ports.
643 words, about 3 min2Research Data Request from a Health Screening Programme
The Health Promotion Unit holds 45,000 records from a non-communicable disease screening programme in three districts. The dataset includes name, national identity card number, date of birth, sex, body mass index, blood pressure, diabetes status, clinic, and mobile number.
592 words, about 3 min3Certificate Portal Failing Rural Citizens
The Divisional Secretariat has launched an online certificate service. Of 12,000 monthly applications, only 68 percent are completed online; the rest are abandoned or finished at the paper counter.
524 words, about 3 min4ERP Go-Live Under Election Deadline
The Provincial Council is implementing an integrated ERP for finance, procurement and human resources. The contract is fixed-price at LKR 240 million over 18 months, and 30 percent has been paid.
548 words, about 3 min5AI Crop Advisory Chatbot Pilot
The Ministry of Agriculture is piloting an AI chatbot to give crop advice to 15,000 farmers in three districts. It will answer questions on pest identification, disease control and fertilizer use in Sinhala, Tamil and English over a low-bandwidth messaging channel.
550 words, about 3 min