MB-210
Exam MB-210: Microsoft Dynamics 365 Sales Functional Consultant
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ExploreAbout this exam
Exam MB-210, Microsoft Dynamics 365 Sales Functional Consultant, was a role-based certification exam for functional consultants who implement Dynamics 365 Sales solutions for organizations of any size. According to the official exam page, this exam retired on November 30, 2024, so it can no longer be scheduled; the page directs candidates to the related certification for current requirements. The exam targeted professionals with strong business knowledge of both business-to-customer and business-to-business sales processes, who can map a customer's sales process against core Dynamics 365 Sales functionality and identify gaps. Candidates were also expected to be proficient in configuring Microsoft Power Platform, primarily model-driven apps, and to understand how Microsoft 365 services interact with Microsoft Dataverse. The published skills outline covered three areas: configure Dynamics 365 Sales (35–40%), manage core sales features (30–35%), and configure additional tools and services (25–30%). The passing score was 700. The English version was updated on April 19, 2024, and localized versions were typically updated about eight weeks later. Preparation resources listed on the exam page included self-paced and instructor-led training, a study guide, and the certification learning path. The exam was offered in English, Japanese, German, French, Spanish, Portuguese (Brazil), Italian, and Chinese (Simplified), and counted toward the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification.
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About MB-210 preparation
Can I still take Exam MB-210?
No. Microsoft's exam page states that MB-210 retired on November 30, 2024. You cannot schedule it as a path to the Dynamics 365 Sales Functional Consultant Associate certification anymore. Check the related certification page for the exams that currently satisfy its requirements.
What score did I need to pass MB-210?
The passing score was 700. Microsoft's exam page lists this figure without describing the scale, so treat it as the published threshold rather than a percentage. Because the exam is retired, this matters mainly if you are interpreting an older score report.
What topics did the exam measure?
The published outline had three weighted areas: configure Dynamics 365 Sales (35–40%), manage core sales features (30–35%), and configure additional tools and services (25–30%). The page also stressed Power Platform configuration, primarily model-driven apps, plus Microsoft 365 and Dataverse interactions.
Who was this exam designed for?
Functional consultants with sales expertise who implement Dynamics 365 Sales solutions and identify process efficiencies using Sales and wider Power Platform features. Microsoft expected strong knowledge of B2C and B2B sales processes, the ability to compare a customer's process with core Sales functionality, and proficiency in configuring model-driven apps.
In what languages was the exam available?
English, Japanese, German, French, Spanish, Portuguese (Brazil), Italian, and Chinese (Simplified). The English version was updated on April 19, 2024, and Microsoft stated that localized versions are updated approximately eight weeks after that date, though it noted the schedule is not always met.
Which certification did passing MB-210 count toward?
It was part of the requirements for Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate. Microsoft advises completing an exam before its retirement date for it to apply toward the certification; after retirement, refer to the related certification for current exam requirements.
How should I prepare if I am studying equivalent material now?
Work from Microsoft Learn: the exam page links a study guide, a certification learning path, and self-paced and instructor-led training. Prioritize model-driven app configuration, Dataverse relationships, sales process flows, and the three weighted skill areas, and confirm current objectives on the successor certification page.
What commonly trips candidates up on exams like this?
Weak hands-on configuration experience. The exam assumed you could design model-driven apps, business process flows, and integrations, not just describe them. Candidates who only read documentation often struggle to choose between similar configuration options under scenario wording, so practice in a trial environment before testing.
How much did the exam cost and how long was it?
Microsoft's page does not state a duration or a fixed fee; it says pricing is based on the country or region where the exam is proctored and excludes taxes and promotions. It also recommends registering with a personal MSA account, because records tied to a work or school account can be lost.