MB-910 exam-day guide
MB-910 · Prepare for the day ahead.
Your checklist
Government-issued photo ID
Bring the exact ID name that matches your registration. Most testing providers require a valid, unexpired government-issued photo ID and may turn you away if the name or ID type does not match. Confirm the accepted ID types and name-matching rules with the provider before test day.
Appointment confirmation and test-center address
Save your appointment confirmation number, date, time, and the exact test-center address (or online-proctoring link). Note arrival instructions and any check-in window. If testing online, confirm the proctoring platform and system-check requirements with the provider.
Arrival time and check-in buffer
Plan to arrive earlier than your scheduled start so there is time for ID verification and check-in. The exact recommended arrival window varies by provider, so confirm it in your appointment instructions rather than assuming.
Know the exam structure and passing approach
Review the current skills outline and question types from the official certification page. Confirm the number of questions, time limit, and passing score with the provider, since these details can change and should not be guessed.
Practice with the official exam sandbox or demo
If the provider offers a free exam demo or tutorial, use it to learn the navigation, flagging, and review features. Do not rely on memory of a different platform's interface.
Study the Microsoft Dynamics 365 and Power Platform fundamentals domains
Focus on the published skills-measured areas for the fundamentals exam: core capabilities of Dynamics 365 customer engagement apps, Power Platform components, and shared concepts such as security, reporting, and integration. Use the official study guide as the source of truth for domain weightings.
Prepare permitted items only
Bring only what the provider allows into the testing room. Personal items, notes, and electronics are typically prohibited or must be stored. Confirm the permitted-items list with the provider; do not assume calculators, water, or scratch materials are allowed.
Plan for breaks and timing
Understand whether breaks are offered and how they affect your clock. If breaks are permitted, plan to use them briefly and return on time. Confirm break rules with the provider, as policies differ between test-center and online delivery.
Rest and logistics the night before
Confirm travel time, parking or transit, and a backup plan for delays. Get a full night's sleep rather than cramming; fundamentals exams reward broad recall over last-minute memorization.
Online-proctoring environment check
If testing remotely, run the provider's system test in advance, confirm your webcam, microphone, and internet stability, and clear your desk area. Confirm the room and desk requirements with the provider, since proctoring rules are strict and specific.
Score report and next steps
Know how and when results are delivered and how to access your certification record afterward. Confirm the score-report process with the provider rather than assuming immediate results.
Plan the day
Re-read the official skills outline and map each domain to your notes. Spend time on your weakest two domains, especially Power Platform component purposes and Dynamics 365 app capabilities, using short practice questions to check recall. Confirm your appointment details, ID, and test-center or proctoring logistics.
Do a timed practice set under exam-like conditions to build pacing. Review missed questions by concept, not by memorizing answers. If testing online, complete the provider's system and equipment check now so there is time to fix problems.
Light review only: key terminology, app-to-scenario matching, and common integration and security concepts. Prepare your ID, confirmation, and permitted items. Confirm travel or room setup and set two alarms. Avoid new material and get a full night's sleep.
Eat a normal meal, arrive or log in early per provider instructions, and keep the pre-exam review brief. Re-read only a one-page summary of terms. During check-in, follow proctor instructions exactly and keep your workspace clear.
Read each question fully and watch for qualifiers such as 'best' or 'primary.' Answer confident questions first, flag uncertain ones, and use the review screen to revisit them if time allows. Manage the clock so you leave time for flagged items, and submit only after reviewing unanswered questions.
Note which domains felt weak while memory is fresh. Retrieve your score report per the provider's process, and if you did not pass, schedule a retake only after confirming the provider's retake policy and waiting period.
Rules to check
Bring a valid, unexpired government-issued photo ID whose name matches your registration. Confirm accepted ID types and name-change handling with the provider before test day.
Follow all proctor and test-center instructions. Unauthorized materials, notes, or devices in the testing area can lead to cancellation of your score; confirm the permitted-items list with the provider.
Do not communicate with others or use outside assistance during the exam. Attempting to capture, share, or reconstruct exam content violates the candidate agreement and can void your result.
Arrive or log in within the provider's check-in window. Late arrival may forfeit your seat or fee; confirm the exact late-arrival and reschedule rules with the provider.
Use breaks only as permitted. If breaks are allowed, they may count against your time or have return deadlines; confirm break rules with the provider for your delivery mode.
Understand the scoring model before you sit: the passing score and whether questions are weighted are set by the provider. Confirm current details on the official certification page rather than relying on forums.
If you need to reschedule or cancel, do so within the provider's stated window to avoid losing your fee. Confirm the reschedule and refund policy with the provider.
Report any technical or environmental problem to the proctor immediately. Do not attempt to troubleshoot in a way that violates proctoring rules; confirm the incident process with the provider.