MB-920
Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)
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Cheat sheet
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ExploreKey terms
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Give each week a clear focus.
ExploreCommon mistakes
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ExploreCase studies
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ExploreAbout this exam
Exam MB-920, Microsoft Dynamics 365 Fundamentals (ERP), was a foundational certification exam covering the features and capabilities of Dynamics 365 Finance and Dynamics 365 Supply Chain Management. According to the study guide, it was intended for candidates starting their journey with Finance and Supply Chain Management solutions - people who want to understand how those apps support an organization's core financial model, support business operations including warehousing and manufacturing, unify different business processes into one software solution, manage multiple legal entities in one business application, and integrate with other applications in the Microsoft ecosystem. Passing it could help prepare for role-based or specialty certifications, but the study guide states it was not a prerequisite for any of them. The skills measured as of December 23, 2024 were split into three groups: Supply Chain Management (35–40%), Finance (30–35%), and core capabilities of the finance and operations apps (25–30%). Preparation meant training and hands-on experience: self-paced learning paths and modules, instructor-led courses, Dynamics 365 documentation, Microsoft Q&A, the Dynamics community, and the Exam Readiness Zone videos. Note that Microsoft retired this exam on December 31, 2025, at 11:59 PM Central Standard Time, so it can no longer be scheduled; the study guide remains a useful outline of ERP fundamentals.
What you'll study
About MB-920 preparation
Can I still take Exam MB-920?
No. Microsoft's study guide states the exam was retired on December 31, 2025, at 11:59 PM Central Standard Time. Scheduling is closed, so plan around the current replacement fundamentals credential instead. The published skills outline is still a reasonable study map for the same ERP topics.
What score did I need to pass?
The study guide states that a score of 700 or greater is required to pass. Microsoft does not publish a percentage conversion, because scores are scaled rather than a raw count of correct answers. Aim well above the threshold on practice material rather than targeting a bare pass.
What did the exam cover, and in what proportions?
Three groups as of December 23, 2024: Describe Dynamics 365 Supply Chain Management (35–40%), Describe Dynamics 365 Finance (30–35%), and Describe the core capabilities of the finance and operations apps (25–30%). Supply chain was the largest area, so product, inventory, warehousing, and manufacturing topics deserved the most time.
How should I order my studying?
Start with the finance and operations core group, because the user interface, security, workflow, batch jobs, and reporting concepts underpin everything else. Then study Finance (legal entities, chart of accounts, journals, payables and receivables). Finish with Supply Chain Management, the heaviest group, covering products, inventory, warehousing, and manufacturing.
How difficult was the exam?
It was a fundamentals-level exam, so questions tested recognition and description of capabilities rather than deep configuration. The study guide notes most questions cover generally available features, though preview features that are commonly used may appear. Breadth across three groups, not depth in one, was the main challenge.
What is the most common way candidates lose points?
Skipping the core group because it looks like generic software content. Security roles, workflow, batch jobs, workspaces, and integration options are 25–30% of the exam. Another frequent mistake is memorizing terms without being able to match them to a described business scenario, which is how many items are framed.
Do I need hands-on experience, or is reading enough?
Microsoft recommends training and hands-on experience before taking the exam. Reading learning paths alone makes it hard to answer scenario questions about journals, production orders, or warehouse processes. Use a trial environment to walk through order-to-cash, procure-to-pay, and a basic production flow.
What free resources did Microsoft point to?
The study guide links self-paced learning paths and modules, instructor-led courses, Dynamics 365 documentation, Microsoft Q&A, the Dynamics community, and the Exam Readiness Zone videos on Microsoft Learn. It also mentions a free practice assessment and an exam sandbox for exploring the exam environment.
What format were the questions?
The retrieved study guide does not specify question types, item counts, or time limits, so treat those details as unconfirmed. What it does confirm is that the bullets under each skill are illustrations of what is assessed, and related topics may also appear, so study around each bullet rather than only the exact wording.