NATE Heat Pump Service cheat sheet
NATE Heat Pump Service · Keep the key ideas within reach.
Heat Pump Fundamentals and System Components
A heat pump moves heat against the temperature gradient; heating capacity equals condenser heat rejection, cooling capacity equals evaporator heat absorption plus compressor work.
Reversing valve (four-way valve) swaps evaporator and condenser roles; the solenoid is energized in cooling mode on most residential designs, so a failed coil typically leaves the unit in heating.
In heating, the outdoor coil is the evaporator and runs below ambient temperature; the indoor coil is the condenser and delivers heat to the airstream.
Balance point is the outdoor temperature where heat pump capacity equals building load; below it, supplementary or emergency heat must make up the difference.
Coefficient of performance = heat delivered / electrical energy input; rated HSPF2 and SEER2 values already account for cycling and defrost losses in the rating.
Accumulator protects the compressor from liquid return in heating; suction-line accumulator and crankcase heater are heating-season components.
Defrost termination is normally by coil temperature sensor or pressure switch, with time-temperature initiation; a stuck-open reversing valve yields no heat in heating mode.
Typical refrigerant glide matters for zeotropic blends such as R-410A; charge by subcooling in cooling and by weight or manufacturer chart in heating.
Heat Pump Installation and Commissioning
Pad or platform must be level and above grade with clearance per manufacturer; outdoor unit airflow recirculation reduces capacity and must be avoided.
Line set sizing follows manufacturer tables; undersized suction lines raise pressure drop and reduce capacity, oversized lines reduce refrigerant velocity and oil return.
Nitrogen purge while brazing is mandatory; flow dry nitrogen at low pressure to prevent internal oxidation scale that later plugs metering devices.
Evacuate to 500 microns or below and hold with the pump isolated; a rise above 500 microns within 10 minutes indicates moisture or a leak.
Trap and slope the condensate drain; in heating mode the outdoor coil produces condensate that must drain and not refreeze under the unit.
Charge verification at commissioning uses weigh-in for fixed-orifice systems and subcooling (cooling) or superheat (heating) for TXV systems.
Low-voltage thermostat wire size must be checked for voltage drop on long runs; 18 AWG is limited to roughly 100 ft for 24 V control circuits.
Record static pressure, delta-T, superheat/subcooling, and amp draw at startup; these become the baseline for later diagnostics.
Heat Pump Electrical Controls and Defrost
Defrost initiation is typically demand-based: coil temperature sensor plus accumulated compressor run time; termination is by coil temperature or pressure.
During defrost the outdoor fan stops and the reversing valve shifts to cooling; auxiliary heat is energized to prevent cold blow indoors.
A failed outdoor fan motor causes rapid frost buildup and repeated short defrost cycles with high head pressure.
Defrost board output checks: verify 24 V at the reversing valve solenoid and at the auxiliary heat sequencer during the defrost cycle.
Crankcase heater must be energized whenever the compressor is off; it boils liquid refrigerant out of the crankcase to prevent slugging on startup.
Low-voltage transformer typically 24 V secondary; a blown 3 A or 5 A fuse points to a shorted thermostat wire or contactor coil.
Time-delay relay or board lockout prevents compressor short cycling; typical anti-short-cycle delay is 5 minutes.
High- and low-pressure switches are safety controls, not operating controls; a tripped high-pressure switch indicates airflow or overcharge, not a bad switch.
Heat Pump Diagnostic Troubleshooting and Service
Superheat = suction line temperature minus saturation temperature at suction pressure; high superheat with low suction pressure indicates undercharge or restricted metering.
Subcooling = saturation temperature at liquid pressure minus liquid line temperature; low subcooling with bubbles indicates undercharge.
Delta-T across the indoor coil in cooling is typically 16-22 F (9-12 C); low delta-T with normal airflow suggests low charge or dirty coil.
In heating, check delta-T across the indoor coil (typically 25-40 F) and compare to manufacturer chart for outdoor temperature.
A frosted outdoor coil that does not defrost points to defrost sensor, board, or reversing valve; a coil that never frosts in cold weather may be undercharged.
Compare compressor amp draw to nameplate RLA; high amps with high head pressure indicates overcharge, restricted condenser, or noncondensables.
Measure superheat and subcooling simultaneously; a restricted liquid line drier shows a temperature drop across the drier and low subcooling downstream.
Always verify airflow before charging; low airflow mimics low charge by depressing suction pressure and raising superheat.
Refrigerant Charging, Airflow, and Efficiency Verification
TXV systems are charged by subcooling in cooling; fixed-orifice (piston) systems are charged by superheat, adjusted for indoor wet-bulb and outdoor dry-bulb.
Weigh-in is the most accurate method when line set length and indoor coil volume are known; use manufacturer charge chart for added length.
Target subcooling is typically 8-12 F for TXV systems at design conditions; verify against the manufacturer's charging chart.
Static pressure: total external static pressure should be measured across the blower; typical residential target is 0.5 in. w.c. or less.
Airflow rule of thumb: 400 CFM per ton in cooling; heating airflow may be higher (450 CFM/ton) depending on manufacturer.
Delta-T multiplied by 1.08 times CFM estimates sensible capacity in Btu/h (English units).
Verify refrigerant charge only after airflow is corrected; dirty filters, coils, or duct restrictions invalidate superheat and subcooling readings.
Efficiency verification includes measuring actual SEER2/HSPF2 at installed conditions and comparing to the rated value on the AHRI certificate.