NATE Heat Pump Service study materials
NATE Heat Pump Service study resources

NATE Heat Pump Service study plan

NATE Heat Pump Service · Give each week a clear focus.

8 weeks · About 6 hours per week

Week 1

Heat Pump Fundamentals and System Components

  • Diagram a split-system heat pump refrigerant circuit from memory, labeling compressor, reversing valve, both metering devices, indoor and outdoor coils, and accumulator or receiver, then verify against a service manual

  • Explain the reversing valve's four ports and state which port is pressurized in heating versus cooling, using a sketch you draw yourself

  • Distinguish the roles of suction line accumulator, filter-drier, and liquid-line bi-flow drier, and state where each belongs in a heat pump versus a straight-cool system

  • List the sequence of refrigerant state changes (pressure, temperature, phase) at six points around the circuit for both heating and cooling mode

  • Identify the function of auxiliary and emergency heat strips and explain when each is energized

Your checkpoint

A hand-drawn, fully labeled refrigerant circuit diagram with a written heating-mode and cooling-mode state table (six points, two columns) scored against your manual, plus a one-page component glossary of at least 15 parts

Week 2

Heat Pump Fundamentals and System Components & Heat Pump Installation and Commissioning

  • Size and select a heat pump by performing a room-by-room load estimate using a manual J-style worksheet or approved app, documenting outdoor design temperature and indoor setpoint

  • Verify that the selected unit's capacity at design outdoor temperature meets the calculated load, and write the balance-point reasoning

  • Lay out line-set routing, condensate management, and pad or wall-bracket placement on a sketch of a representative install

  • State clearance requirements for outdoor unit airflow, service access, and snow/defrost rise, and justify each from manufacturer literature

  • Assemble a pre-installation checklist covering electrical supply, disconnect, breaker sizing, and permit/inspection items

Your checkpoint

A complete installation plan packet for one representative job: load worksheet, equipment selection with capacity-at-design-temperature justification, layout sketch, and a 20-item pre-install checklist

Week 3

Heat Pump Installation and Commissioning

  • Demonstrate brazing or flaring and torque procedures for line-set connections, including nitrogen purge and leak-test pressurization steps

  • Perform and document evacuation to a target micron level, including a standing vacuum decay test and the pass/fail criteria you apply

  • Wire a low-voltage control circuit from thermostat through indoor and outdoor boards, tracing each conductor's function on a labeled terminal map

  • Commission airflow by measuring external static pressure and setting blower speed to the selected tonnage and static target

  • Record startup measurements (ambient, supply and return dry-bulb, suction and liquid pressures, superheat or subcooling) on a commissioning sheet

Your checkpoint

A filled commissioning sheet for a practice or training-unit startup with evacuation log, static pressure readings, blower tap selected, and all startup measurements annotated with pass/fail notes

Week 4

Heat Pump Electrical Controls and Defrost

  • Trace a defrost control board's inputs and outputs, naming the coil sensor, ambient sensor, demand signal, and reversing-valve and aux-heat outputs

  • Explain time-temperature versus demand defrost logic and predict board behavior at three different coil and ambient sensor conditions

  • Test a defrost termination sensor's resistance at two temperatures and compare to the manufacturer's resistance table

  • Interpret a low-voltage schematic and a ladder diagram of the same heat pump, matching five components between the two representations

  • Diagnose an open safety or limit in the control chain using a meter and a sequence-of-operation checklist

Your checkpoint

A written sequence-of-operation document for one heat pump model covering normal heat, defrost initiation, defrost termination, and aux-heat staging, plus a completed sensor resistance test log with two data points and pass/fail conclusions

Week 5

Heat Pump Electrical Controls and Defrost & Heat Pump Diagnostic Troubleshooting and Service

  • Build a fault tree for 'heat pump runs but does not heat' with at least eight branches and the measurement that confirms or eliminates each

  • Practice diagnosing three simulated electrical faults (open contactor coil, failed capacitor, bad defrost sensor) and record the meter readings that isolate each

  • Verify capacitor microfarad values against nameplate tolerance and state the replacement rule you follow

  • Check reversing valve solenoid operation and describe the pressure behavior expected when the valve fails to shift

  • Explain compressor protection devices (internal overload, high-pressure and low-pressure switches) and how each presents as a no-cool or no-heat call

Your checkpoint

A diagnostic fault tree plus three written case studies, each with symptom, measurements taken, readings found, component isolated, and repair verified

Week 6

Heat Pump Diagnostic Troubleshooting and Service

  • Diagnose airflow-related complaints by measuring static pressure, temperature rise, and delta-T across the coil, and correlate readings with a duct restriction

  • Distinguish refrigerant undercharge from a restricted metering device using superheat, subcooling, and pressure-drop evidence, and write the reasoning for both cases

  • Evaluate a compressor's electrical and mechanical health with winding resistance, insulation resistance, and running current compared to nameplate RLA

  • Interpret a suction pressure and superheat pattern consistent with a stuck reversing valve and describe the confirming test

  • Write a customer-facing explanation of a diagnosed fault in plain language, without jargon, in under 120 words

Your checkpoint

A troubleshooting workbook of five completed scenarios (airflow restriction, undercharge, restriction, weak compressor, reversing valve) each with readings, diagnosis, and a plain-language customer explanation

Week 7

Refrigerant Charging, Airflow, and Efficiency Verification

  • Calculate target superheat for a fixed-orifice system using indoor wet-bulb, outdoor dry-bulb, and the manufacturer's charging chart, then compare against measured superheat

  • Calculate target subcooling for a TXV system and apply the weigh-in method when conditions fall outside the chart

  • Perform and document a weighing-scale charge adjustment, recording starting weight, added or recovered weight, and final verification reading

  • Measure total external static pressure and convert to airflow using the blower performance table, then state whether the result is within tolerance

  • Compute system efficiency indicators from measured data (delta-T, sensible heat ratio estimate) and flag when readings suggest degraded performance

Your checkpoint

A charging and airflow verification report for one system: superheat or subcooling target versus measured, weighed charge amount, static pressure converted to CFM, and a written efficiency assessment

Week 8

Heat Pump Diagnostic Troubleshooting and Service & Refrigerant Charging, Airflow, and Efficiency Verification

  • Complete a full timed mock exam across all five domains and score each domain separately to identify remaining weak areas

  • Re-teach your three lowest-scoring domain topics by writing a one-page summary and a five-question self-quiz for each

  • Rehearse a complete service call verbally: from dispatch through diagnosis, repair, charge verification, and customer handoff, in under 15 minutes

  • Review safety practices for refrigerant handling, recovery, nitrogen use, and electrical lockout, and list the personal protective equipment required for each task

  • Recheck all previously missed practice items and confirm each can now be answered with the supporting reasoning stated aloud

Your checkpoint

A scored mock exam with per-domain results, three one-page re-teach summaries with self-quizzes, and a final one-page list of remaining weak topics with a plan to close each

Milestones

Week 2: Can draw and explain the full refrigerant circuit and reversing valve operation from memory, and has produced an installation plan packet with a load calculation and capacity check that a supervisor would accept

Week 4: Can trace a heat pump control circuit end to end, explain defrost initiation and termination, and pass a sensor resistance check against manufacturer data

Week 6: Can diagnose five distinct heat pump faults using measured superheat, subcooling, static pressure, and electrical readings, and explain each diagnosis in plain customer language

Week 8: Scores at least 80 percent overall on the timed mock exam with no domain below 70 percent, and can walk through a complete service call from diagnosis to charge verification without notes