NCC study materials
NCC study resources

NCC cheat sheet

NCC · Keep the key ideas within reach.

Quick reference

Professional Counseling Orientation and Ethical Practice

  • The ACA Code of Ethics (2014) has nine sections: A Counseling Relationship; B Confidentiality and Privacy; C Professional Responsibility; D Relationships With Other Professionals; E Evaluation, Assessment, and Interpretation; F Supervision, Training, and Teaching; G Research and Publication; H Distance Counseling, Technology, and Social Media; I Resolving Ethical Issues.

  • Six foundational ethical principles: autonomy, nonmaleficence, beneficence, justice, fidelity, veracity. When principles conflict, the counselor documents a reasoned, consultative resolution rather than defaulting to a single principle.

  • Confidentiality is not absolute; commonly recognized limits are serious and foreseeable harm to self or others, abuse of minors or vulnerable adults, a valid court order, and written client authorization for release.

  • Tarasoff v. Regents of the University of California (1976) established the duty to protect: when a client threatens an identifiable victim, the counselor must take reasonable protective steps permitted by state law.

  • A subpoena is a request for records that can be questioned or contested; a court order signed by a judge must be obeyed. Counselors verify the document's validity and consult before releasing records.

  • Decision-making sequence for an ethical dilemma: identify the problem, review the code and applicable law, consult supervisors or peers, generate and weigh options, act, document the reasoning, and evaluate the outcome.

  • Boundary crossing versus boundary violation: a crossing departs from standard practice but is non-exploitative and may help the client, requiring reflection; a violation is exploitative or harmful and is always unethical.

  • Competence rule: when client needs fall outside the counselor's training, the counselor seeks consultation, obtains supervised training, or refers, rather than practicing outside the scope of practice defined by license and training.

  • NBCC requires NCC recertification every five years, with 100 clock hours of continuing education including the ethics hours specified in current NBCC policy.

Quick reference

Social and Cultural Diversity

  • Multicultural counseling competencies (Sue, Arredondo, & McDavis, 1992) are organized by three dimensions (awareness of own assumptions, knowledge of the client's worldview, skills) crossed with attitudes, knowledge, and skills.

  • Sue and Sue's Racial/Cultural Identity Development model: Conformity, Dissonance, Resistance and Immersion, Introspection, Integrative Awareness.

  • Cross's Nigrescence model stages: Pre-encounter, Encounter, Immersion-Emersion, Internalization, Internalization-Commitment.

  • Helms's White racial identity statuses: Contact, Disintegration, Reintegration, Pseudo-Independence, Immersion-Emersion, Autonomy.

  • Microaggression taxonomy: microassault (deliberate and explicit), microinsult (demeaning, often outside awareness), microinvalidation (negating or minimizing the target's experience).

  • Berry's acculturation strategies: assimilation (host culture only), separation (heritage culture only), integration (both), marginalization (neither).

  • Sue's worldview model crosses locus of control (internal/external) with locus of responsibility (internal/external), producing four worldview orientations that shape help-seeking and attribution.

  • Hall's high-context communication relies on implicit, situational, and relational cues; low-context communication relies on explicit verbal content; mismatches are a common source of clinical misjudgment.

  • Cultural humility differs from static cultural competence: it emphasizes lifelong self-reflection, redress of power imbalances in the clinical relationship, and institutional accountability.

Quick reference

Human Growth and Development

  • Piaget's stages: sensorimotor (0-2; object permanence, reflexes to symbolic thought), preoperational (2-7; egocentrism, symbolic play, lack of conservation), concrete operational (7-11; conservation, reversibility, classification), formal operational (11+; abstract and hypothetical reasoning).

  • Erikson's eight stages: trust vs mistrust (0-1), autonomy vs shame and doubt (1-3), initiative vs guilt (3-6), industry vs inferiority (6-12), identity vs role confusion (12-18), intimacy vs isolation (young adulthood), generativity vs stagnation (middle adulthood), integrity vs despair (later life).

  • Kohlberg's levels: preconventional (punishment-obedience, instrumental exchange), conventional (interpersonal concordance, law and order), postconventional (social contract, universal ethical principles).

  • Gilligan critiqued Kohlberg's male-biased justice orientation and proposed an ethic of care with three levels: orientation to individual survival, goodness as self-sacrifice, and nonviolence.

  • Bronfenbrenner's ecological systems: microsystem, mesosystem, exosystem, macrosystem, and chronosystem (the time dimension).

  • Ainsworth's attachment classifications: secure, insecure-avoidant, insecure-ambivalent/resistant, and (later added by Main and Solomon) disorganized-disoriented.

  • Vygotsky's zone of proximal development is the gap between independent performance and performance with scaffolding from a more capable other; learning is socially mediated.

  • Baumrind's parenting styles cross warmth with control: authoritative (high/high), authoritarian (low warmth/high control), permissive (high warmth/low control), and neglectful (low/low).

  • Mahler's separation-individuation phases: normal autism, symbiosis, hatching, practicing, rapprochement, and object constancy.

Quick reference

Career Development

  • Super's life-span, life-space theory: growth, exploration, establishment, maintenance, and disengagement stages, with career choice as implementation of the self-concept across life roles.

  • Holland's RIASEC types: Realistic, Investigative, Artistic, Social, Enterprising, Conventional; secondary constructs are congruence (person-environment fit), differentiation, consistency, and vocational identity.

  • Cognitive Information Processing (Peterson, Sampson, Reardon) uses the CASVE cycle: Communication, Analysis, Synthesis, Valuing, Execution; deficits can occur in self-knowledge, options knowledge, decision skills, or metacognitions.

  • Social Cognitive Career Theory (Lent, Brown, Hackett): self-efficacy beliefs and outcome expectations shape interests, which shape goals and actions; supports and barriers moderate the path.

  • Gottfredson's circumscription and compromise theory: children narrow occupational options by size and power, then sex type; compromise later occurs on prestige first, then interests, then sex type (least willing to compromise).

  • Theory of Work Adjustment (Dawis & Lofquist): satisfaction results from the job's reinforcers matching the person's needs; satisfactoriness results from abilities matching job requirements; correspondence predicts tenure.

  • Krumboltz's planned happenstance: five qualities that support serendipitous career opportunities are curiosity, persistence, flexibility, optimism, and risk taking.

  • Ginzberg's early theory proposed three periods: fantasy, tentative, and realistic (with exploration, crystallization, and specification within the realistic period).

  • Maslach's burnout dimensions: emotional exhaustion, depersonalization/cynicism, and reduced personal accomplishment; it is an occupational phenomenon distinct from depression.

Quick reference

Counseling and Helping Relationships

  • Rogers's core conditions: congruence or genuineness, unconditional positive regard, and empathic understanding; the actualizing tendency is the assumed motive for growth.

  • Psychoanalytic concepts: transference (client's displaced feelings), countertransference (counselor's reactions), resistance, free association, interpretation, and defense mechanisms such as repression, projection, and rationalization.

  • Beck's cognitive therapy: the cognitive triad (negative views of self, world, future), automatic thoughts, intermediate beliefs, core schemas, and cognitive distortions addressed through Socratic questioning and behavioral experiments.

  • Ellis's REBT uses the ABCDE sequence: Activating event, Belief, emotional/behavioral Consequence, Disputing irrational beliefs, and Effective new philosophy; irrational beliefs typically take must, should, and awfulizing forms.

  • Behavioral interventions: systematic desensitization (Wolpe) pairs relaxation with a graduated fear hierarchy; exposure with response prevention targets avoidance; operant methods use reinforcement schedules, shaping, and token economies.

  • Linehan's DBT modules: mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness; its biosocial theory frames symptoms as emotion vulnerability interacting with an invalidating environment.

  • Motivational interviewing (Miller & Rollnick): OARS microskills (open questions, affirmations, reflections, summaries), rolling with resistance, and deliberately evoking change talk rather than sustain talk.

  • Solution-focused therapy (de Shazer, Berg) techniques: miracle question, exception questions, scaling questions, and identifying client strengths and previous solutions.

  • Minuchin's structural family therapy targets boundaries, subsystems, and hierarchy; dysfunctions include enmeshment, disengagement, and cross-generational coalitions; techniques include joining, enactment, and restructuring.

  • Bordin's working alliance has three components: goals, tasks, and the emotional bond; the alliance is among the most robust common factors predicting outcome.

Quick reference

Group Counseling and Group Work

  • ASGW identifies four group types: task/work groups, psychoeducational groups, counseling groups, and psychotherapy groups; leader training and screening requirements increase with the depth of the group.

  • Tuckman's developmental sequence: forming, storming, norming, performing, adjourning; Corey's parallel framework is initial, transition, working, and final stages.

  • Yalom's therapeutic factors include instillation of hope, universality, imparting information, altruism, corrective recapitulation of the primary family group, socializing techniques, imitative behavior, interpersonal learning, cohesiveness, catharsis, and existential factors.

  • Screening applies a decision rule: exclude or refer members whose needs, risk level, or interpersonal style are likely to be harmed by or to disrupt the specific group format.

  • Group leaders cannot guarantee confidentiality; informed consent must state that members' disclosures may be shared outside the group and that leaders will address breaches as group norms.

  • Co-leadership benefits include complementary modeling of interpersonal conflict resolution, coverage during absences, and mutual consultation; costs include coordination time and the need for compatible theoretical orientations.

  • Common member roles to manage: monopolist, silent member, scapegoat, gatekeeper, blocker, and rescuer; leaders intervene by naming the process and inviting balanced participation.

  • Lewin's leadership climates: autocratic, democratic, and laissez-faire; democratic leadership is generally associated with the highest member satisfaction and cohesion.

  • Closed groups keep fixed membership and build cohesion sequentially; open groups allow revolving membership and require leaders to re-socialize new members into existing norms.

Quick reference

Assessment and Testing

  • Reliability types: test-retest (stability over time), internal consistency (Cronbach's alpha, KR-20, split-half corrected by the Spearman-Brown formula), interrater, and alternate forms.

  • Standard error of measurement: SEM = SD x square root(1 - r); confidence intervals around an obtained score are built as score plus or minus a multiple of the SEM.

  • Validity evidence types: content (test blueprint and expert review), criterion (concurrent and predictive), construct (convergent and discriminant), and face validity (appearance, not psychometric evidence).

  • A test's validity coefficient cannot exceed the square root of its reliability; reliability is necessary but not sufficient for validity.

  • Standard score conversions from z: T = 50 + 10z; deviation IQ = 100 + 15z; stanine mean = 5, SD = 2, range 1-9; z = +1 corresponds to the 84th percentile, z = -1 to the 16th.

  • Normal curve percentages: about 68% of scores fall within one SD of the mean, 95% within two SDs, and 99.7% within three SDs.

  • Norm-referenced scores compare a person to a standardization sample; criterion-referenced scores compare performance to an absolute standard or skill benchmark.

  • MMPI-2 interpretation begins with validity scales (L, F, K, plus back-page scales) that flag overreporting, underreporting, and infrequent responding before clinical scales are read.

  • WAIS-IV yields index scores for verbal comprehension, perceptual reasoning, working memory, and processing speed, plus FSIQ, all on a metric with mean 100 and SD 15.

  • ACA Code Section E requires selecting instruments with established validity and appropriate norms for the client population, obtaining informed consent, and maintaining test security.

Quick reference

Research and Program Evaluation

  • Design hierarchy for causal inference: randomized experimental (control or comparison group, random assignment) > quasi-experimental (no random assignment) > causal-comparative/ex post facto > correlational > descriptive.

  • Single-subject designs: A-B (baseline to intervention), A-B-A (withdrawal), A-B-A-B (reversal), and multiple baseline across behaviors, settings, or participants.

  • Internal validity threats: history, maturation, testing effects, instrumentation, statistical regression to the mean, selection bias, and attrition/mortality.

  • External validity threats: reactive effects of testing, novelty and Hawthorne effects, sample representativeness, and artificial settings that limit generalizability.

  • Sampling methods: simple random, systematic, stratified, cluster, convenience, purposive, and snowball; only probability methods support statistical generalization.

  • Inferential test selection: t-test for two group means, ANOVA for three or more means, chi-square for categorical associations, Pearson r for two continuous variables, and regression for prediction.

  • Type I error is rejecting a true null hypothesis (probability = alpha, usually .05); Type II error is retaining a false null (probability = beta); statistical power = 1 - beta.

  • Cohen's conventions for d: 0.2 small, 0.5 medium, 0.8 large; effect size indexes magnitude independently of sample size and p values.

  • Qualitative traditions: grounded theory (theory building), phenomenology (lived experience), ethnography (culture), case study (bounded system), and consensual qualitative research; trustworthiness criteria are credibility, transferability, dependability, and confirmability.

  • Program evaluation types: needs assessment, formative (process) evaluation, and summative (outcome) evaluation; the CIPP model addresses Context, Input, Process, and Product.