Springboard (Level 2) study materials
Springboard (Level 2) study resources

Springboard (Level 2) flashcards

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34 cards. Read the term and the definition here. The deck at the top of this page is optional.

Project
A temporary endeavor undertaken to create a unique product, service, or result; it has a defined start and end and is progressively elaborated.
Program
A group of related projects, subsidiary programs, and program activities managed in a coordinated manner to obtain benefits not available from managing them individually.
Portfolio
A collection of projects, programs, subsidiary portfolios, and operations managed as a group to achieve strategic objectives; components may not be directly related.
Stakeholder
An individual, group, or organization that can affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project.
Baseline
An approved version of a plan, such as scope, schedule, or cost, against which actual performance is compared; changes require formal change control.
RACI matrix
A responsibility assignment matrix that maps tasks to Responsible, Accountable, Consulted, and Informed roles; exactly one Accountable person per task.
Predictive life cycle
A delivery approach in which scope, time, and cost are determined early and changes are controlled through formal processes; also called waterfall.
Agile approach
An adaptive, iterative delivery approach that welcomes changing requirements and delivers value in small increments through collaboration and feedback.
Scrum events
Sprint, Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective; these five events structure inspection and adaptation within the Scrum framework.
Kanban WIP limit
A cap on the number of items allowed in a workflow stage at one time; it exposes bottlenecks and improves flow by preventing overload.
Tailoring
Deliberately adapting processes, governance, and tools to the size, complexity, risk, and delivery approach of a specific project and organization.
PRINCE2 principles
Seven principles including continued business justification, learn from experience, defined roles, manage by stages, manage by exception, focus on products, and tailor to the environment.
Critical path
The longest path through a project network diagram; it determines the minimum project duration and has zero total float.
Total float
The amount of time an activity can be delayed without delaying the project finish date; calculated as LS minus ES or LF minus EF.
Cost performance index
CPI = EV divided by AC; a value greater than 1 means the project is under budget, less than 1 means over budget.
Schedule performance index
SPI = EV divided by PV; a value greater than 1 indicates the project is ahead of schedule, less than 1 indicates behind schedule.
Estimate at completion
EAC = BAC divided by CPI when cost variance is typical; it forecasts the total expected cost of the project at completion.
Change control procedure
A formal process to request, log, assess, decide on, and implement changes to baselines; approved changes update plans and are communicated to stakeholders.
Risk response strategies
For threats: avoid, mitigate, transfer, accept, escalate. For opportunities: exploit, enhance, share, accept, escalate.
Root cause analysis
A technique such as 5 Whys or a fishbone diagram used to identify the underlying reason a problem occurred, rather than treating symptoms.
Pareto principle
The observation that roughly 80 percent of effects come from 20 percent of causes; used to prioritize the vital few problems for action.
Expected monetary value
EMV = probability of a risk occurring multiplied by its monetary impact; used to compare risks and size contingency reserves.
Monte Carlo simulation
A probabilistic modeling technique that runs many iterations of cost or schedule inputs to produce a distribution of possible outcomes, such as P80 confidence levels.
Decision tree
A diagram that models choices, uncertain events, and their probabilities and payoffs; expected monetary value is calculated for each branch.
PERT estimate
A weighted three-point estimate calculated as (optimistic + 4 times most likely + pessimistic) divided by 6, used when activity duration is uncertain.
Control chart
A graph that plots process data over time with upper and lower control limits at plus or minus three sigma; points outside limits signal special-cause variation.
Burndown chart
An agile chart showing remaining work versus time; a downward trend indicates progress, while a flat line may signal blockers or scope issues.
Definition of Done
A shared checklist of quality criteria that a product increment must meet before it is considered complete; it is agreed by the team and product owner.
Project charter
A document issued by the sponsor that formally authorizes the project, names the project manager, and links the project to strategic objectives.
Risk appetite
The amount and type of risk an organization is willing to accept in pursuit of its objectives; it guides risk thresholds and response decisions.
Contingency reserve
A budget or time reserve set aside for identified risks (known-unknowns); it is part of the cost baseline and controlled by the project manager.
Communication channels
The number of possible communication paths among n stakeholders, calculated as n times (n minus 1) divided by 2.
Power/interest grid
A stakeholder analysis tool that classifies stakeholders by authority and concern; high power and high interest stakeholders are managed closely.
Ethical values
Core professional values commonly cited in project management codes: responsibility, respect, fairness, and honesty, applied to all stakeholder decisions.