Springboard (Level 2) study materials
Springboard (Level 2) study resources

Springboard (Level 2): Foundational Concepts and Terminology

Springboard (Level 2) · Work through your exam, one topic at a time.

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Foundational Concepts and Terminology

This domain tests precision. Level 2 questions often turn on one word, so define terms by their decision consequences rather than by memorised slogans. If you cannot say what changes when a term is misused, you do not yet know the term.

Core distinctions

  • Project vs programme vs portfolio. A project creates a defined deliverable within a finite lifecycle; a programme coordinates related projects to deliver outcomes no single project can; a portfolio is a prioritised investment set governed together.
  • Output, outcome, benefit. An output is what is produced; an outcome is the changed state after use; a benefit is a measurable advantage. A new booking system is an output; shorter queue times are an outcome; reduced staffing cost is a benefit.
  • Risk vs issue. A risk is uncertain and future; an issue is certain and current. Once a risk materialises it becomes an issue and needs a different response.
  • Assumption vs dependency. An assumption is believed true without proof; a dependency is an external condition or deliverable you need. Both need owners and review dates.
  • Baseline vs current plan. A baseline is the approved reference for change control; the current plan reflects approved changes.

Worked example

A team reports: "We assume the API will be ready by May, and we need the vendor's security certificate before go-live." Reasoning: the API date is an assumption because it is an internal belief that can be tested; the certificate is a dependency because it is supplied externally. If the API date were contractual, it would become a dependency. The correct action is to assign owners, set review dates, and move unvalidated assumptions into the RAID log.

Traps

Calling a risk an issue too early creates false urgency; calling an issue a risk delays escalation. Describing outputs as benefits is the most common mark-loser. Mixing programme and project language signals unclear governance.