Basic Competencies: Communication, Teamwork, Professionalism, and OHS
What this domain covers
The Basic competencies domain is the TESDA common foundation: participate in workplace communication, work in a team environment, practice career professionalism, and practice occupational health and safety procedures. In Driving NC II it is tested through transport scenarios - receiving dispatch instructions, turning over a vehicle, dealing with passengers or customers, and working safely in a yard or roadside. Expect items on message accuracy, documentation, professional conduct, hazard recognition, personal protective equipment, and emergency response, not on engine theory.
Core rules and concepts
- Use closed-loop communication: receive the instruction, repeat the key details (destination, time, load, route restriction), get confirmation, then record it on the trip ticket or logbook.
- Report incidents and near misses promptly and factually: time, place, people, vehicle, damage, action taken. Keep opinions separate from observations.
- RA 11058 and the DOLE OSH standards require employers to provide a safe workplace, hazard information, and PPE; workers must follow safe systems and report hazards.
- Match PPE to the task: safety shoes, gloves, and eye protection for servicing; high-visibility vest when working near traffic.
- Fatigue is a hazard: long hours, night driving, and sleep loss degrade judgment; use rest breaks and relief-driver arrangements rather than “pushing through.”
Worked example
A dispatcher says, “Deliver to Warehouse B before 3 p.m.; avoid the bridge because of repairs.” The driver repeats the destination, deadline, and closure, asks which alternate route is approved, then logs the change. Reasoning: the repeat-back catches misheard details; the route question prevents an unauthorized detour; the log entry creates an audit trail. That is the communication behavior the exam rewards.
Traps that cost marks
Treating a casual chat as a formal handover; writing “accident” with no facts; skipping PPE because the task is “quick”; hiding a near miss; confusing a TESDA NC II certificate with an LTO driver’s license.