EIM NC II flashcards
EIM NC II · Build recall with a focused review session.
32 cards. Read the term and the definition here. The deck at the top of this page is optional.
- Completed communication
- Communication is complete only when the receiver understands the message and confirms it. A message that is sent but not acknowledged is not yet completed.
- 5W1H report checklist
- A reporting framework covering What happened, Who was involved, Where it occurred, When it happened, Why it happened, and How it happened or was handled.
- Meeting minutes content
- A record containing the date, time, attendees, agenda items, decisions made, and action items with the responsible person and deadline for each.
- Active listening steps
- Focus on the speaker, avoid interrupting, note key points, paraphrase what was heard to confirm understanding, then respond appropriately.
- Need-to-know disclosure
- Confidential or personal information is shared only with people who require it to perform their work, and never without proper consent.
- Team development stages
- Forming, storming, norming, performing, and adjourning. Conflict is normal during storming and is resolved through agreed ground rules.
- Consensus decision meaning
- All team members can support and commit to the decision even if it is not each person's first choice; it is not unanimous agreement.
- Action plan elements
- Each task is assigned an owner, a deadline, and a measurable output. Tasks without an owner are not tracked or completed reliably.
- Constructive feedback structure
- State the observation, describe its impact, and make a specific request. This keeps feedback factual and separates behavior from personal judgment.
- When to escalate conflict
- Escalate to a supervisor when a conflict blocks deliverables, involves safety or harassment, or breaches policy, not for routine disagreements.
- Professionalism indicators
- Punctuality, attendance, dress code compliance, honesty, and completion of assigned duties are the observable measures of workplace professionalism.
- Career plan components
- Self-assessment, target position, required competencies, training needed, timeline, and a scheduled review date for progress.
- Grievance procedure order
- Raise the issue with the immediate supervisor first, then human resources or the grievance committee, then file a formal written appeal.
- Hierarchy of hazard control
- From most to least effective: elimination, substitution, engineering controls, administrative controls, then personal protective equipment as the last defense.
- Risk assessment formula
- Risk equals likelihood multiplied by severity. A five-by-five matrix ranks the result as low, medium, high, or extreme.
- Fire class matching
- Class A ordinary combustibles, B flammable liquids, C energized electrical, D metals, K cooking oils. The extinguisher must match the class.
- Emergency evacuation order
- Raise the alarm, secure the area, evacuate by the nearest safe route, assemble at the muster point, and account for all personnel.
- QA versus QC
- Quality assurance prevents defects through process control; quality control detects defects through inspection and testing of finished output.
- PDCA cycle
- Plan sets targets, Do implements the plan, Check measures results against targets, Act standardizes the improvement or corrects the deviation.
- Corrective versus preventive action
- Corrective action removes the cause of a detected nonconformity; preventive action removes the cause of a potential nonconformity before it occurs.
- Calibration requirement
- Measuring instruments must read correctly within tolerance. An out-of-calibration instrument invalidates every measurement taken with it.
- Standard keyboard shortcuts
- Ctrl+C copy, Ctrl+X cut, Ctrl+V paste, Ctrl+Z undo, Ctrl+S save, Ctrl+P print, and Alt+Tab switches between open windows.
- Save versus Save As
- Save overwrites the current file in its existing format; Save As creates a new file or changes the format and location.
- Malware warning signs
- Unexpected slowdowns, pop-ups, unknown programs, or file corruption. Disconnect from the network and report to the administrator.
- Electrical power formula
- Watts equal volts multiplied by amperes. Connected load should stay within about eighty percent of the circuit breaker rating.
- DMX512 key limits
- DMX512 uses 5-pin cable, carries 512 channels per universe, and supports a maximum of 32 devices per daisy-chained segment without a splitter.
- Balanced audio cable
- Three conductors, hot, cold, and shield, reject electrical noise and allow long cable runs; unbalanced two-conductor cable is limited in distance.
- Rigging load rule
- Never exceed the rated capacity of truss, motors, or hardware, and fit a safety cable to every suspended fixture.
- Throw ratio formula
- Throw distance equals throw ratio multiplied by screen width. Use it to place a projector and size the image correctly.
- AV sync tolerance
- Audio and video must be aligned so lip movement matches sound; a mismatch above roughly one hundred milliseconds is noticeable.
- Feedback prevention
- Keep microphones behind and away from speakers, reduce gain, apply equalization, and aim speakers toward the audience.
- Troubleshooting sequence
- Verify power, then connection, then setting, then substitute a known-good cable or component before opening or replacing equipment.