Perform computer operations
What the exam tests
This domain covers basic hardware, operating systems, file management, office applications, email and internet use, data security, backup, ergonomics, and the Data Privacy Act (RA 10173). The exam checks whether you can work safely and keep records intact.
Core rules
- Start and shut down properly; avoid forced power-off except in an emergency.
- Use a consistent file-naming convention: project, document type, date, revision.
- Save work regularly and follow the 3-2-1 backup idea: three copies, two media, one off-site.
- Keep passwords private; do not share accounts or leave a logged-in session unattended.
- Treat unexpected attachments, links, and USB drives as suspicious.
- Protect personal data: collect only what is needed, store it securely, and do not post client details.
- Set up the workstation ergonomically: screen at eye level, feet supported, cables managed.
Worked example
You finish an inspection report on a site laptop. You name it ProjectA_Inspection_2025-03-14_r1, save it to the project folder, upload a copy to the company drive, and keep a local backup. Reasoning: the name identifies project, document type, date, and revision; the copies protect against device loss and let others find the current version.
Traps that cost marks
- Saving only to the desktop or a personal USB.
- Opening unknown attachments or disabling antivirus.
- Sharing a password to "speed up" a task.
- Using vague names such as
final2.docx. - Posting site photos that show client details or access points.
Key points
- Use consistent file names with dates and revisions.
- Follow 3-2-1 backup practice.
- Never share passwords or leave sessions open.
- Treat unknown links and drives as suspicious.
- Protect personal data under RA 10173.