Professional Scrum Master I (PSM I) exam-day guide
PSM I · Prepare for the day ahead.
Your checklist
Government-issued photo ID
Bring/confirm acceptable ID. Whether ID is checked depends on delivery format; confirm exact requirements with Scrum.org before exam day. needs_review
Scrum.org account credentials
Know your username and password and be able to log in before your test window. Do not rely on a password reset during the exam.
Assessment access link or confirmation email
Locate the assessment link/instructions in your Scrum.org account or email before you start. Confirm with the provider how access is delivered. needs_review
Reliable internet connection with a backup
Use a stable connection and have a phone hotspot or alternate network available in case your primary connection fails.
Suitable computer and browser
Use a supported browser on a reliable computer. Confirm with the provider whether a webcam, microphone, or specific browser is required for your delivery format. needs_review
Power cable or fully charged device
Prevent mid-exam shutdowns by keeping the device plugged in or fully charged.
Quiet, private, distraction-free space
Arrange a room where you will not be interrupted. Tell household members or colleagues not to disturb you.
Current Scrum Guide
Have the current Scrum Guide available only if the provider permits reference materials during the assessment. Confirm the open-book/closed-book policy with Scrum.org. needs_review
Clock or timer
Keep track of elapsed time. Confirm the exact time limit and question count with the provider before exam day. needs_review
Provider support contact information
Save the support/contact details so you can report technical problems immediately if they occur.
Water and a light snack for before/after
Stay hydrated and eat beforehand; keep snacks for after the exam so they do not distract you during the timed session.
Plan the day
Re-read the current Scrum Guide and focus on areas you miss on practice assessments. Take a timed practice assessment if available and review every missed question.
Confirm your assessment access, login, price/retake terms, time limit, question count, passing score, and any ID or proctoring requirements directly with Scrum.org.
Protect sleep. Avoid cramming new material late at night; consolidate rather than memorize.
Do a light review only: Scrum accountabilities, events, artifacts, commitments, and the purpose of each. Stop studying early enough to sleep well.
Test your computer, browser, internet, and login. Find your access link and support contact details.
Eat normally, hydrate, and avoid scheduling the exam immediately after a stressful event. Set up your quiet space and close unnecessary applications.
Log in early enough to resolve technical issues. Keep your ID, login details, and support contact within reach.
Read each question fully and watch for multiple-select items. Select the required number of answers and do not leave blanks unless the format penalizes guessing; confirm the scoring rules with the provider.
Pace yourself. Use a simple time checkpoints plan, flag uncertain items if the platform allows it, and reserve time to review flagged questions.
If a technical problem occurs, contact provider support immediately and note the time and issue. Do not wait until the end of the exam.
Rules to check
Use only your own Scrum.org account and take the assessment yourself. Do not share questions, answers, or screenshots with others.
Follow the provider's rules on reference materials. Do not assume the assessment is open book or closed book; confirm the policy with Scrum.org before starting.
Keep your ID and account details available. Confirm with the provider whether ID verification or proctoring applies to your delivery format.
Breaks are generally not built into a timed assessment. If you leave the screen, the timer may continue; confirm break rules with the provider before exam day.
Confirm the current question count, time limit, and passing score with Scrum.org. Do not rely on remembered numbers from older materials.
If you fail, confirm retake pricing and eligibility directly with the provider rather than assuming a free or discounted retake.
Report technical issues to provider support immediately and follow their instructions; do not attempt unauthorized workarounds.
Do not use unauthorized assistance, second devices, or communication tools during the assessment. If you are unsure whether something is allowed, ask the provider before exam day.