PSM-AI exam-day guide
PSM-AI · Prepare for the day ahead.
Your checklist
Government-issued photo ID
The name on your ID must match your registration exactly. Confirm with the provider which ID forms are accepted (passport vs. national ID vs. driver's licence) and whether a secondary ID is required.
Appointment confirmation and access link
Save the confirmation email and the launch/check-in link offline as a screenshot or PDF. Confirm with the provider whether delivery is at a test centre, via a remote proctor, or through an unproctored browser-based portal.
Laptop, charger, and a backup connection
Bring a fully charged device plus its power adapter. If testing remotely, have a mobile hotspot or tethering option ready in case your primary connection drops.
Webcam and microphone (remote sessions)
Run the provider's system/proctoring check at least 24 hours ahead so you have time to fix driver, browser, or permission issues. Confirm hardware requirements with the provider.
Quiet, well-lit, private room with a cleared desk
Remove papers, books, sticky notes, second screens, and anything with writing on it from the camera's view. Confirm the provider's environment rules for permitted items in the room.
Login credentials tested in advance
Sign in to the testing platform a day early to confirm your username, password, and any multi-factor step work, so you are not resetting a password at exam time.
Scratch paper and pen only if explicitly permitted
Many remotely proctored exams prohibit all writing materials or require them to be shown and destroyed on camera. Do not assume they are allowed; confirm with the provider.
Water in a clear container and a small snack for scheduled breaks
Food and drink are often restricted to clear, label-free containers. Confirm what is allowed in the testing room with the provider.
A one-page personal summary for the final review
Distil the Scrum framework accountabilities, events, artefacts, and the AI-related concepts from your own notes into a single page to skim in the last hour. Assume the exam is closed-book unless the provider states otherwise.
Phone silenced and stored out of reach
Unless your phone is the second-factor device, switch it off and put it away before check-in. Any visible device during a proctored session can trigger a conduct flag.
Time buffer of at least 30 minutes before the start
Arrive or check in early to absorb ID verification, room scanning, and technical setup. Late arrivals may be refused entry depending on provider policy.
Support contact details written down
Keep the provider's technical support number or chat link somewhere other than the testing device, so you can reach it if the platform fails.
Plan the day
Re-read the official exam guide and content outline and note anything you cannot explain aloud. Spend remaining study time only on those gaps; stop adding new material after this point. Confirm your appointment time, delivery format, and ID requirements with the provider.
Run the full system and proctoring check on the exact device and network you will use. Update the browser, allow camera and microphone permissions, and close background applications that might interfere.
Do one timed practice run under exam conditions: no notes, no interruptions, single screen. Use it to calibrate pacing rather than to learn new content.
Confirm the room you will use is available and free of interruptions. Tell anyone sharing your space when you are testing and ask not to be disturbed. Prepare your ID, charger, and water in one place.
Do a light review of your one-page summary only. Get a full night's sleep; do not start a cram session the night before.
Eat a normal meal, avoid back-to-back scheduling, and skim your summary once. Do not attempt new practice questions or read discussion forums, which tend to increase anxiety.
Clear the desk, silence and store your phone, close all other applications, and sign in to begin check-in and ID verification early.
Read each item fully and watch for qualifiers such as 'best', 'first', 'except', and 'most likely'. Answer the question actually asked rather than the one you studied.
Answer every question; there is normally no advantage to leaving items blank. If the platform allows flagging and review, mark genuinely uncertain items and return to them only after finishing the set.
Pace yourself against the clock: divide the total time by the number of questions at the start, and treat that as your per-question budget. If you fall behind, guess-and-flag and move on.
Revisit flagged items only if your platform supports review, and check that nothing is unanswered. Do not bulk-change answers on instinct; change only where you can state a reason.
Save the score report and any result email. If the platform fails or the session is interrupted, contact provider support immediately and record a case or ticket number.
Rules to check
Your ID must match your registered name exactly. If you have recently changed your name or hold only one form of ID, confirm the accepted documents with the provider before exam day rather than at check-in.
Assume the exam is closed-book and closed-notes unless the provider explicitly states otherwise. Bringing unauthorized materials, a second screen, or a running AI assistant into a proctored session is a conduct violation.
Exam content is confidential. Do not copy, photograph, record, reconstruct, or share questions after the session; doing so typically breaches the certification agreement you accept at registration. Confirm the exact terms with the provider.
Break policy varies. Unscheduled breaks may not pause the clock, and leaving the camera view during a proctored session may be flagged. Confirm in advance whether scheduled breaks exist and how they affect your remaining time.
Scoring is normally a scaled result against a passing threshold set by the provider, not a simple percentage of correct answers. Confirm the current pass mark, question count, and time limit with the provider; they change between exam versions.
If a technical failure occurs, stop and contact support during the session rather than continuing silently, and note the time and any case number so the provider can review your attempt.
Retake and rescheduling policies are set by the provider and usually carry conditions or fees. Confirm the rules for your purchase before exam day so you know your options if something goes wrong.
Answer every question. Unanswered items are typically scored as incorrect, and partial credit is not usually awarded; if you must guess, eliminate options that contradict the Scrum framework or sound like traditional command-and-control management.