ServSafe Alcohol case studies

ServSafe Alcohol is a training-and-exam product in the ServSafe family of credentials published by the National Restaurant Association's for-profit solutions arm. It is aimed at people who serve, sell, pour, or supervise the service of alcoholic beverages - bartenders, servers, hosts, cashiers, and the managers who oversee them - and at the establishments that need staff trained in responsible alcohol service. The subject matter is organized around four areas: alcohol and the law, serving alcohol responsibly, recognizing and handling intoxication, and preventing and handling problem situations. Preparation is typically through a ServSafe Alcohol course, which the publisher offers in an online format, followed by an exam delivered online or through an instructor or proctor. The ServSafe Alcohol case studies are 5 cases and about 3,182 words.