NAFD Funeral Arranging and Administration (FAA) Certificate exam-day guide
NAFD Funeral Arranging and Administration (FAA) Certificate · Prepare for the day ahead.
Your checklist
Photo identification
Bring the form of photo ID the provider specifies (commonly a current passport or driving licence). Confirm the exact accepted ID types and any name-change documentation with the provider before exam day.
Exam appointment confirmation
Bring the confirmation email or letter showing your candidate number, date, time and venue or online access details.
Venue or platform details
Note the address, travel route, parking, and arrival instructions, or for remote exams the platform, login steps and system-check requirements. Confirm these with the provider.
Permitted stationery
Bring pens and pencils in case they are allowed; check the provider's list of permitted and prohibited items, since many centres supply materials and ban personal notes.
Calculator and reference materials
If any aids are permitted, use only the type the provider allows and confirm whether an on-screen calculator is provided instead. Do not assume.
Water and a light snack
Bring water in a clear container and a snack for before or after the exam, subject to venue rules. Confirm whether drinks are allowed at the desk.
Watch
A simple non-smart watch can help with pacing where permitted; confirm with the provider whether watches are allowed and whether a clock is visible.
Layer and comfort items
Dress in layers and bring any permitted comfort items, as exam halls can be warm or cold and you may be seated for a long period.
Medical or access arrangements confirmation
If you have approved adjustments (extra time, separate room, rest breaks), bring the written confirmation. Confirm arrangements with the provider well in advance.
Travel plan and backup
Plan your route with a buffer for delays and identify a backup transport option or contact number for the venue.
Review plan for key topics
Bring a short, self-made summary of core areas such as arranging procedures, administration, documentation, and client care. Confirm whether any notes may be taken into the exam; most providers prohibit them.
Provider contact details
Save the provider's exam-day contact number in your phone in case of delay, illness or technical problems.
Plan the day
Re-read the provider's candidate handbook and confirm ID, venue or platform requirements, permitted items and any access arrangements in writing. Do light, active revision of weak topics using practice questions and summaries rather than new material. Protect sleep, eat normally, and avoid cramming late at night.
Do a travel or technology dry run: check the route and journey time, or run the remote-proctoring system check and test your camera, microphone and internet connection if applicable. Confirm the start time in your own time zone.
Pack your bag or set up your desk: ID, confirmation, permitted stationery, water, and access-arrangement letter. Charge devices and lay out clothes. Reconfirm the arrival time and any reporting time before the exam starts.
Do a final short review of key frameworks and terminology, then stop. Set two alarms, get a full night's sleep, and avoid alcohol or heavy meals late in the evening.
Eat a proper breakfast, hydrate, and leave with a generous buffer. Arrive or log in at the time the provider specifies, not just at the start time. Leave phones and smart devices switched off and stored as instructed.
Stay calm and avoid last-minute discussion of answers with other candidates. Do a brief, gentle review of your own summary only if permitted, and follow all check-in and ID-verification steps.
Read the instructions and question format carefully, note the number of questions and time allowed, and pace yourself. Answer the easier questions first if the platform allows navigation, flag uncertain items, and return to them.
Read each question fully, watch for words like 'not' or 'best', and eliminate clearly wrong options before choosing. For scenario questions, identify the client's needs and the correct procedural step. Leave time to check that every question is answered and to review flagged items.
Rules to check
Bring and present the photo ID the provider requires; you may be refused entry without it. Confirm accepted ID types and name-change evidence with the provider in advance.
Arrive or log in at the stated reporting time. Late arrival may mean you are not admitted or that you lose exam time; confirm the provider's late-arrival policy.
Follow all instructions from invigilators and proctors. Do not communicate with other candidates, and do not bring in unauthorised notes, phones, smart watches or other devices.
Breaks are usually limited and may be supervised; confirm with the provider whether rest breaks are allowed and how they affect your time. Plan hydration and toilet visits around this.
Scoring and pass marks are set by the provider. Confirm the pass standard, question format, negative-marking policy (if any) and results timeline with the provider rather than assuming.
If you have approved access arrangements, use them as confirmed in writing and raise any problem with an invigilator immediately.
If you feel unwell or there is a technical failure, notify the invigilator or proctor at once and follow the provider's incident procedure; do not attempt to resolve it silently.
Maintain academic integrity: your answers must be your own work. Suspected misconduct may lead to invalidation of your result under the provider's policy.