ICDL Online Essentials study materials
ICDL Online Essentials study resources

ICDL Online Essentials case studies

ICDL Online Essentials · Put your knowledge to work in context.

ICDL Online Essentials is one of the ICDL certification modules offered within the ICDL programme family. ICDL Foundation describes itself as a global social enterprise committed to raising standards of digital competence in the workforce, education and society, and states that ICDL certification is available in more than 100 countries through a network of more than 20,000 testing centres. The ICDL Online Essentials case studies are 5 cases and about 2,221 words.

1

The Shared Library Computer and the Saved Password Prompt

Priya is using a public computer in her college library to check her student webmail. The browser offers to save her password, and she notices the 'Keep me signed in' checkbox is already ticked.

383 words, about 2 min
2

Evaluating a Health Claim Found Through Search

Marcus searches for information about a supplement that a friend says 'cures' a chronic condition. The top three results are: (1) a sponsored link to an online shop selling the supplement, (2) a blog post with no author name, dated 2011, containing testimonials and a 'buy now' button, and (3) a page on a national health service website summarising the current evidence, with a named medical reviewer and a review date of three months ago.

394 words, about 2 min
3

Sending a Large Attachment to a Client

Aisha must send a 38 MB video file and a 4 MB PDF to a client by 5 p.m. Her email provider rejects attachments over 25 MB.

391 words, about 2 min
4

A Suspicious Sign-In Alert

Tomas receives an email that appears to come from his email provider. It says: 'Unusual sign-in from Kyiv detected.

517 words, about 3 min
5

Bookmarking and Re-finding Research Under Time Pressure

Lena is compiling a report and has visited about 40 pages over two days: government statistics pages, news articles, PDFs, and a few forum threads. She bookmarked everything into her browser's default 'Bookmarks' folder with no names changed, so the list now reads like 'Home', 'Statistics', 'Article', 'Document (3)', and so on.

536 words, about 3 min