ICDL Word Processing study materials
ICDL Word Processing study resources

ICDL Word Processing case studies

ICDL Word Processing · Put your knowledge to work in context.

The ICDL Word Processing module (also called ECDL Word Processing in some markets) is a certification of practical word-processing competence. It is aimed at students, job seekers, office staff and anyone who needs to show that they can produce and format professional documents rather than simply claim they can. The syllabus is organised around seven areas: using the application, document creation, formatting, objects, mail merge, prepare outputs and manage documents, with formatting and document creation carrying the most weight. Assessment is typically computer-based and performance-led, so you are asked to carry out real tasks in a word processor instead of only answering theory questions; some providers also include multiple-choice items. The ICDL Word Processing case studies are 5 cases and about 1,756 words.

1

The Shrinking Table of Contents

You are finalising a 62-page policy manual. Page numbers were inserted with Insert Page Number in the footer.

378 words, about 2 min
2

Styles Fight Back

A colleague formatted a 40-page report by selecting each paragraph and setting font size 11, spacing 1.15, and 6 pt after. Headings were made bold and enlarged manually.

346 words, about 2 min
3

The Logo That Won't Behave

You are laying out a two-page event programme. A logo was inserted with Insert Pictures and now sits in the middle of the first paragraph, pushing text around it.

354 words, about 2 min
4

The Merge That Skipped Records

You are producing 180 personalised invitation letters from a spreadsheet with columns Title, FirstName, LastName, Company, and Email. The main document contains «Title» «FirstName» «LastName» and a company line.

323 words, about 2 min
5

Version Chaos Before Submission

A 25-page bid document has been edited by three people over two days. You have files named bid final.docx, bid final v2.docx, bid FINAL reviewed.docx, and bid final v2 JM edits.docx.

355 words, about 2 min