ICDL Word Processing study materials
ICDL Word Processing study resources

ICDL Word Processing cheat sheet

ICDL Word Processing · Keep the key ideas within reach.

Quick reference

Using the Application

  • The title bar shows the document name and application name; an asterisk or 'Modified' marker indicates unsaved changes.

  • Ctrl+S saves the active document; Ctrl+Shift+S opens Save As to create a copy or change format.

  • Ctrl+Z undoes the last action; Ctrl+Y (or Ctrl+Shift+Z) redoes it. Undo history is lost when the document closes.

  • Ctrl+F opens Find; Ctrl+H opens Find and Replace. Replace All applies the change to every match at once.

  • The status bar typically displays page number, word count, and view/zoom controls; double-clicking word count opens the Word Count dialog.

  • Zoom changes only the on-screen display, not the printed output or font sizes.

  • Ctrl+P opens the Print dialog; the print preview shows how the document will appear on paper.

  • A file extension identifies format: .docx is the default Word format, .pdf is fixed-layout, .txt keeps text only without formatting.

Quick reference

Document Creation

  • Ctrl+N creates a new blank document; Ctrl+O opens an existing file; Ctrl+W closes the current document.

  • Ctrl+C copies, Ctrl+X cuts, Ctrl+V pastes; Ctrl+Shift+V pastes without source formatting in many applications.

  • AutoCorrect fixes common typos and capitalisation as you type; AutoText/Quick Parts insert reusable stored content.

  • Spell check underlines suspected misspellings with a wavy line; grammar issues are flagged separately and can be ignored or added to the dictionary.

  • The Thesaurus suggests synonyms for a selected word; it does not change the word until a suggestion is accepted.

  • A paragraph mark (¶) is inserted with Enter and stores the paragraph's formatting; Shift+Enter inserts a line break within the same paragraph.

  • Word count reports words, characters with and without spaces, paragraphs, and lines for a selection or the whole document.

  • Templates provide pre-set layouts and styles; a document created from a template is a new file and does not alter the template itself.

Quick reference

Formatting

  • Font size is measured in points (pt); 1 pt = 1/72 inch. Body text is commonly 10-12 pt.

  • Bold (Ctrl+B), italic (Ctrl+I), and underline (Ctrl+U) are character-level formats applied to a selection or at the insertion point.

  • Alignment options are left, centre, right, and justified; justification stretches spaces so both margins are even.

  • Line spacing sets vertical distance between lines within a paragraph; paragraph spacing sets distance before or after a whole paragraph.

  • Indents move paragraph edges: first-line indent affects only the first line, hanging indent keeps the first line outdented (used for bibliographies).

  • Bulleted and numbered lists are list formats; pressing Enter continues the list and pressing Enter twice (or Backspace) ends it.

  • Styles apply a named set of formats at once; editing a style updates every paragraph using it, which supports consistent headings and navigation.

  • Borders and shading apply to characters, paragraphs, tables, or pages; page borders are set in page setup, not in the font dialog.

  • Tab stops set horizontal jump positions for the Tab key; a leader (dots, dashes) can fill the space, as in a table of contents.

Quick reference

Objects

  • Tables are built from rows and columns of cells; cells can merge, split, and hold text, images, or nested tables.

  • Inserted pictures can be inline (moves with text) or floating (anchored, with text wrapping such as square, tight, or behind text).

  • Text wrapping controls how body text flows around a floating object; changing wrap changes the object's layout behaviour.

  • A text box is a movable container for text; it can be linked to another text box so text flows between them.

  • Tables of contents and indexes are generated fields; they must be refreshed (updated) after headings or page numbers change.

  • Headers and footers repeat on every page of a section; page numbers are usually inserted as a field in the header or footer.

  • A section break allows different page setup (orientation, margins, headers) within one document; a page break only starts a new page.

  • Charts and SmartArt/diagrams are embedded objects; they can be edited in place and their data source can be updated.

Quick reference

Mail Merge

  • Mail merge combines a main document (fixed text) with a data source (variable records) to produce many personalised outputs.

  • The data source is typically a table where each row is one record and each column is a field (such as Name, Address, City).

  • Merge fields are placeholders inserted from the data source into the main document; they display as field markers until merged.

  • Common merge outputs are letters, envelopes, labels, and email messages; labels and envelopes also require setting the layout and size.

  • A filter selects which records are merged (for example, only one city); sorting orders the merged output by a chosen field.

  • Preview Results shows how a single record will appear before completing the merge; navigating records checks different entries.

  • Finish & Merge produces the final output, which can be sent to a new document, the printer, or email.

  • The main document and data source remain separate files; editing the data source changes future merges but not already-merged output.

Quick reference

Prepare Outputs

  • Print preview shows final layout including margins, headers, and page breaks before printing.

  • Page setup controls paper size, orientation (portrait or landscape), margins, and page breaks.

  • Print options include page range (all, current page, selection, custom range), number of copies, and collation for multi-page jobs.

  • Printing a selection prints only the highlighted text; it does not print the whole document.

  • A PDF export preserves layout across systems but is not easily edited; exporting to .docx keeps the document editable.

  • Document properties (metadata) such as title, author, and keywords are saved with the file and can be viewed or edited before distribution.

  • Headers and footers, page numbers, and section formatting appear in the printed output; on-screen comments and tracked changes may or may not print depending on settings.

Quick reference

Manage Documents

  • Save As creates a new file or changes the file name, location, or format; Save updates the existing file in place.

  • The default save location and file format can be set in application options; the default format is usually .docx.

  • Compatibility mode indicates a document saved in an older format; converting it enables newer features but may change layout.

  • Track Changes records insertions, deletions, and formatting edits; reviewers can accept or reject each change.

  • Comments are notes attached to text that do not alter the document body; they can be shown, hidden, or deleted.

  • Document properties and the file name, location, and size can be viewed in the file's information panel or file manager.

  • Password protection and read-only recommendations restrict who can open or edit a saved document.

  • Opening a file from a different location (removable drive, network) still requires saving to that location or using Save As to copy it elsewhere.