CHIA study materials
CHIA study resources

CHIA case studies

CHIA · Put your knowledge to work in context.

CHIA - Certified Hotel Industry Analytics - is a professional credential for people who measure and interpret hotel performance. It appears in the certification section of the American Hotel & Lodging Educational Institute (AHLEI) website, alongside that organization's other hospitality training and certification programs. The CHIA case studies are 5 cases and about 3,136 words.

1

Two Occupancies, One Hotel: OOO Rooms, Complimentary Rooms, and the RevPAR Index

A 240-room select-service hotel reports October (31 days) to ownership. The PMS shows 5,420 rooms sold and rooms revenue of 949,000.

629 words, about 3 min
2

Group Versus Transient Displacement Across a Citywide Convention

A 300-room full-service hotel is evaluating a group request over a four-night citywide medical convention. Current transient forecast for those nights is 88% occupancy at a 245 ADR, with the hotel selling out on three of the four nights (the fourth is forecast at 74%).

642 words, about 3 min
3

GOP Variance and Flow-Through: The Owner's Representative Has It Backwards

A 300-room hotel's monthly ownership package compares budget to actual. Budget: rooms revenue 2,900,000, F&B revenue 1,700,000, rooms departmental expense 25% of rooms revenue, F&B departmental expense 70% of F&B revenue, undistributed operating expenses 1,400,000.

574 words, about 3 min
4

Reading a RevPAR Index Decline: Comp-Set Change, Mix Shift, and Rate Integrity

A 250-room upscale hotel reviews its benchmarking report against a six-hotel comp set. This month the hotel ran 71.2% occupancy at 168.00 ADR; the comp set ran 73.5% at 166.00, producing a RevPAR index of 98.0.

637 words, about 3 min
5

Booking Pace, Group Wash, and Whether a 12% Discount Pays

A 180-room hotel is forecasting a 30-day month beginning in 90 days. On the books: 1,240 room nights at a 198 ADR ( 245,520) - 620 group at 158 and 620 transient at 238.

654 words, about 3 min