APMG Change Management Foundation case studies
APMG Change Management Foundation · Put your knowledge to work in context.
The APMG Change Management Foundation certification is an entry-level qualification for anyone involved in organisational change, developed by APMG International in partnership with the Change Management Institute, a not-for-profit association established in 2005 to advance the practice and profession of change management. It is aimed at current and aspiring change managers, project managers and their teams, specialists who are regularly involved in change such as HR, communications and learning and development professionals, and managers and decision-makers responsible for leading teams through change. The APMG Change Management Foundation case studies are 5 cases and about 3,147 words.
1The veteran processor who has gone quiet
Meridian Council's revenues and benefits team (42 staff) must move from a 20-year-old green-screen system to a cloud case-management platform in 11 weeks. Training is two half-days, with a four-week hypercare budget and a statutory deadline that cannot move.
547 words, about 3 min2Merger, middle managers and a nine-month big bang
A 1,200-person insurer is merging two claims functions after an acquisition. Site A (700 staff) uses a team-based, high-autonomy culture; Site B (500 staff) is process-driven with central quality checks.
698 words, about 3 min3E-prescribing: a consultant, a pharmacist and a newsletter
A district hospital is introducing electronic prescribing across 14 wards in five months. The pharmacy lead (high influence, high interest) supports the principle but says the current build will slow discharge; the cardiology consultant (high influence, low stated interest) has publicly said 'we already prescribe safely'; junior doctors (high interest, low formal power) are anxious about login time; a patient group (low power, high interest) wants involvement; the regulator requires evidence of safe implementation.
692 words, about 3 min4The intranet didn't reach the field engineers
A 3,000-person utilities company is moving field engineers to a mobile job-management app. Communications have been three town halls, a monthly email from the programme director, and an intranet page.
600 words, about 3 min5Six stores, two trainers and a board go/no-go
A national retailer is rolling out a workforce-management system to 220 stores in six weeks. The impact assessment consists of a one-page list: 'managers need training' and 'staff need log-ins'.
610 words, about 3 min