APMG Change Management Foundation study guide
APMG Change Management Foundation · Work through your exam, one topic at a time.
The APMG Change Management Foundation certification is an entry-level qualification for anyone involved in organisational change, developed by APMG International in partnership with the Change Management Institute, a not-for-profit association established in 2005 to advance the practice and profession of change management. It is aimed at current and aspiring change managers, project managers and their teams, specialists who are regularly involved in change such as HR, communications and learning and development professionals, and managers and decision-makers responsible for leading teams through change. The APMG Change Management Foundation study guide has 6 sections and about 1,514 words.
01Change and the Individual
Individual change is about how people move from a current to a future way of working. Learn the core models: Bridges' transition (ending, neutral zone, new beginning), the adjustment curve (shock, denial, frustration, depression, experiment, decision, integration), ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement), Lewin's individual unfreeze–change–refreeze, and the conscious competence ladder.
256 words, about 1 min02Change and the Organisation
Organisational change examines the whole system: strategy, structure, culture, processes and people. Know the distinction between incremental and transformational change, planned and emergent change, and continuous versus episodic change.
262 words, about 1 min03Stakeholder Strategy
Stakeholder strategy is identification, analysis and planned engagement. Identify stakeholders broadly - internal and external, primary and secondary, formal and informal.
261 words, about 1 min04Communication and Engagement
Communication and engagement covers how you build understanding and commitment. Know the communication process (sender, message, channel, receiver, feedback, noise), the difference between one-way communication and two-way engagement, and the engagement continuum: inform, consult, involve, collaborate, empower.
244 words, about 1 min05Change Impact
Change impact looks at what will change, who and what is affected, and how severely. Assess across people, processes, technology, organisation and customers.
256 words, about 1 min06Change Readiness
Readiness is the extent to which individuals and the organisation are willing and able to adopt the change. Assess both willingness (awareness, desire, leadership commitment) and ability (knowledge, skills, resources, capacity).
235 words, about 1 min