ARM study materials
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ARM (The Institutes Insurance Designations) cheat sheet

ARM · Keep the key ideas within reach.

Quick reference

Mastering Risk Management Techniques (ARM 400)

  • Risk is uncertainty about outcomes; pure risk has only loss or no-loss outcomes, while speculative risk includes gain, loss, or no change.

  • The risk management process is: establish context and objectives, identify risks, analyze, evaluate, treat, monitor and review, and communicate and consult throughout.

  • An exposure is a person, property, or activity subject to loss; a peril is the cause of loss; a hazard is a condition that increases frequency or severity.

  • Expected loss equals loss frequency multiplied by average loss severity; it is a baseline for comparing retention, insurance, and loss control costs.

  • Risk control techniques include avoidance, loss prevention, loss reduction, separation, duplication, and diversification; prevention targets frequency and reduction targets severity.

  • Risk financing techniques include retention, transfer, and hybrids; retention is appropriate when losses are predictable, low severity, and transfer costs exceed retention costs.

  • Risk appetite is the amount and type of risk an organization is willing to pursue; risk tolerance is the acceptable variation around that appetite.

  • Cost of risk equals insurance premiums plus retained losses plus administrative costs plus loss control spending plus opportunity costs; it measures total program cost.

  • ERM integrates risk across silos; COSO ERM components are governance and culture, strategy and objective-setting, performance, review and revision, and information, communication, and reporting.

Quick reference

Managing Risk With Emerging Technology (ARM 401)

  • Emerging technology risks commonly span strategic, operational, cyber, legal and regulatory, reputational, and third-party or concentration categories.

  • IoT devices expand attack surfaces and create privacy, product liability, and business interruption exposures because sensors collect and transmit data continuously.

  • AI and machine learning create model risk through bias, data errors, drift, adversarial inputs, and limited explainability; controls include validation, monitoring, and human oversight.

  • Cloud computing uses a shared responsibility model: the provider secures the infrastructure, while the customer typically secures data, identities, access, and configurations.

  • Blockchain and smart contracts provide tamper-resistant records but create irreversible coding errors, key-management failures, and uncertain legal enforceability.

  • Telematics and usage-based insurance use real-time data for pricing and loss control; associated risks include privacy, consent, data quality, and regulatory scrutiny.

  • Cyber risk quantification uses frequency and severity, scenario analysis, and loss exceedance estimates; cyber insurance transfers residual loss but does not replace preventive controls.

  • Third-party risk management evaluates vendor criticality, concentration, subcontractor chains, service-level gaps, right-to-audit clauses, and exit or portability plans.

  • Emerging technology governance includes maintaining a technology inventory, assessing risks, setting policy, training users, testing incident response, and reporting to the board.

Quick reference

Implementing Risk Management Strategies (ARM 402)

  • Strategy implementation links risk treatment to business objectives by assigning owners, deadlines, resources, and measurable success criteria.

  • Treatment selection compares avoidance, reduction, transfer, and retention using cost-benefit analysis, risk appetite, legal requirements, and loss predictability.

  • Insurance program design addresses limits, deductibles or self-insured retentions, coinsurance, aggregates, per-occurrence triggers, reinstatements, and exclusions.

  • Retention analysis compares expected retained losses, volatility, and administrative cost against premiums and frictional costs of transfer.

  • Captive feasibility depends on predictable losses, sufficient capital, regulatory approval, tax treatment, and access to reinsurance; tax savings alone are insufficient.

  • Monitoring uses key risk indicators, loss ratios, claims trends, control testing, and audit findings; thresholds trigger escalation and treatment review.

  • Business continuity planning uses recovery time objective, recovery point objective, and maximum tolerable downtime to set recovery requirements for processes and technology.

  • Risk culture is shaped by tone at the top, incentives, training, speak-up channels, and consistent risk language across functions and levels.

  • Risk maturity models assess governance, process, data, reporting, and culture; benchmarking against peers and maturity gaps informs improvement priorities.