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ARM (The Institutes Insurance Designations) key terms

ARM · Get comfortable with the vocabulary.

Risk

The possibility that actual outcomes will differ from expected outcomes, including the chance of loss, injury, damage, or a missed opportunity.

Related: Pure risk, Speculative risk, Exposure
Pure risk

A situation with only two possible outcomes: loss or no loss. There is no chance of gain, so pure risks are usually the focus of insurance.

Related: Speculative risk, Peril, Risk transfer
Speculative risk

A situation that can produce a loss, no change, or a gain. Business ventures and investments involve speculative risk, which is generally not insurable.

Related: Pure risk, Risk appetite
Peril

The actual cause of a loss, such as fire, flood, theft, or a collision. Insurance policies typically name the perils they cover.

Related: Hazard, Loss frequency, Loss severity
Hazard

A condition that increases the chance or size of a loss from a given peril, such as icy sidewalks, faulty wiring, or careless driving habits.

Related: Peril, Loss frequency
Exposure

Any person, property, activity, or financial interest that could be harmed by a loss event and therefore represents a potential claim or cost.

Related: Risk, Loss severity
Loss frequency

How often a loss is expected to occur over a defined period. Higher frequency usually calls for stronger loss control and more retention planning.

Related: Loss severity, Loss prevention
Loss severity

The size or cost of an individual loss when it occurs. High-severity exposures are often transferred to insurers or managed with strict limits.

Related: Loss frequency, Risk retention, Risk transfer
Risk appetite

The amount and type of risk an organization is willing to accept in pursuit of its objectives, expressed broadly and used to guide decisions.

Related: Risk retention, Residual risk
Risk retention

Accepting the financial consequences of a risk rather than transferring or avoiding it. Retention may be planned, such as a deductible, or unplanned.

Related: Risk transfer, Residual risk, Risk appetite
Risk transfer

Shifting the financial consequences of a risk to another party, most commonly through insurance, contracts, hedging, or outsourcing arrangements.

Related: Risk retention, Cyber insurance, Captive insurer
Loss prevention

A risk control measure that reduces the likelihood of a loss occurring, such as installing alarms, training employees, or performing maintenance.

Related: Loss frequency, Hazard
Enterprise risk management

A company-wide approach that identifies, assesses, and manages all major risks together, aligning risk decisions with the organization's strategy and objectives.

Related: Risk appetite, Risk register, Three lines of defense
Residual risk

The risk that remains after controls, insurance, or other treatments have been applied. It must be monitored to confirm it stays within acceptable limits.

Related: Risk appetite, Risk treatment plan
Moral hazard

A tendency for people to take greater risks or exercise less care because insurance or another arrangement will cover the consequences of a loss.

Related: Adverse selection, Risk retention
Adverse selection

A situation where people with higher-than-average risk are more likely to buy or keep insurance, which can raise costs for the entire insured group.

Related: Moral hazard, Risk appetite
Cybersecurity

The practices, technologies, and controls used to protect computer systems, networks, and data from unauthorized access, attack, or damage.

Related: Cyber risk, Data breach, Ransomware
Cyber risk

The possibility of financial loss, operational disruption, or reputational harm from failures or attacks involving computers, networks, and digital data.

Related: Cybersecurity, Cyber insurance, Data breach
Data breach

An incident in which sensitive, protected, or confidential information is accessed, disclosed, altered, or destroyed without authorization, often triggering legal notice duties and liability.

Related: Cyber risk, Cyber insurance, Phishing
Ransomware

Malicious software that locks or encrypts a victim's files or systems and demands payment, usually in cryptocurrency, to restore access.

Related: Phishing, Data breach, Cyber insurance
Phishing

A fraudulent message, often an email or text, that impersonates a trusted party to trick recipients into revealing credentials, clicking links, or sending money.

Related: Ransomware, Data breach
Internet of Things

A network of everyday devices, such as sensors, cameras, and appliances, connected to the internet, creating new convenience along with expanded cyber and privacy exposures.

Related: Cyber risk, Cloud computing
Artificial intelligence

Computer systems that perform tasks normally requiring human intelligence, such as learning, prediction, and decision-making, raising risks of error, bias, and accountability.

Related: Cloud computing, Cyber risk
Cloud computing

The delivery of computing services, storage, and software over the internet from remote servers, which shifts some control and security responsibilities to third-party providers.

Related: Cybersecurity, Data breach, Internet of Things
Blockchain

A shared, tamper-resistant digital ledger that records transactions across many computers, supporting uses such as cryptocurrency, smart contracts, and supply-chain tracking.

Related: Cyber risk, Cloud computing
Telematics

Technology that collects and transmits data about a vehicle or device's use, such as mileage, location, and driving behavior, often used to price insurance or manage risk.

Related: Internet of Things, Cyber risk
Cyber insurance

A policy that can cover losses from cyber events, such as data breaches, ransomware, network interruption, and related legal or notification expenses.

Related: Cyber risk, Data breach, Ransomware
Risk management framework

The overall structure of policies, roles, processes, and tools an organization uses to identify, assess, treat, and monitor risk on an ongoing basis.

Related: Risk governance, Risk register, Risk treatment plan
Risk governance

The way authority and accountability for risk decisions are assigned and overseen, typically by the board, executives, and risk committees, and how those groups interact.

Related: Three lines of defense, Risk culture, Enterprise risk management
Three lines of defense

A model that separates risk-taking and managing (first line), independent oversight and compliance (second line), and objective assurance (third line, internal audit).

Related: Risk governance, Internal audit, Risk culture
Risk culture

The shared values, attitudes, and behaviors in an organization that determine how people identify, discuss, and respond to risk in daily work.

Related: Risk governance, Risk appetite, Key risk indicator
Key risk indicator

A measurable metric that signals increasing or decreasing exposure to a significant risk, giving management an early warning before losses occur.

Related: Risk register, Scenario analysis, Risk appetite
Risk register

A structured record listing identified risks, their causes, potential impacts, existing controls, owners, and planned treatments, used to track and review risk.

Related: Risk treatment plan, Key risk indicator
Risk treatment plan

A document that specifies the chosen response to each significant risk, the actions required, responsible persons, resources, and target completion dates.

Related: Risk register, Residual risk, Risk retention
Business continuity management

A process for preparing an organization to keep critical operations running or restore them quickly after a disruption, using plans, backups, and alternate arrangements.

Related: Crisis management, Scenario analysis
Crisis management

The coordinated response to a sudden, high-impact event, focused on protecting people, communicating with stakeholders, and stabilizing operations.

Related: Business continuity management, Risk governance
Scenario analysis

A technique that explores how plausible future events or combinations of events could affect the organization, helping test strategies and identify emerging risks.

Related: Key risk indicator, Business continuity management, Risk appetite
Captive insurer

A licensed insurance company owned by a non-insurance organization to finance its own risks, often providing cost savings and direct access to reinsurance markets.

Related: Risk retention, Risk transfer, Cyber insurance
Internal audit

An independent function that reviews controls, risk management, and governance and reports findings to senior management and the board or audit committee.

Related: Three lines of defense, Risk governance, Risk register