CCM (Other exams) study guide
CCM · Work through your exam, one topic at a time.
The CCM® - Board-Certified Case Manager - is a professional certification for case management and client-advocacy practitioners, conferred by The Commission. It is intended for working case managers who want an evidence-based credential that validates their expertise, signals ethical practice, and demonstrates excellence to employers and to the people they serve. The Commission describes itself as having more than 30 years of certification experience and more than 50,000 certificants across its programs, and frames its credentials as profession-driven and built to evolve with practice demands. The exam is organized around The Commission's published case management knowledge domains, which describe the essential knowledge, skills, and tasks of the role rather than isolated definitions. The CCM study guide has 4 sections and about 1,224 words.
01Case Management Concepts: Process, Models, and Roles
Case management is a collaborative process of assessment, planning, facilitation, coordination, monitoring, and evaluation of options and services to meet an individual's health needs. Its purpose is to promote quality and cost-effective outcomes through communication and available resources.
312 words, about 2 min02Principles of Practice: Ethics, Autonomy, and Boundaries
Practice rests on autonomy (respect for the person's right to choose), beneficence (acting in the person's interest), nonmaleficence (avoiding harm), justice or fairness (equitable distribution of resources), veracity (truthfulness), fidelity (keeping promises), and confidentiality. When principles collide, autonomy generally prevails for a client with decision-making capacity, even when the case manager disagrees with the choice.
302 words, about 2 min03Healthcare Management and Delivery: Payment, Settings, and Quality
Medicare is a federal program for people aged 65 and older, certain people with disabilities, and people with end-stage renal disease; Part A covers inpatient hospital and related care, Part B covers outpatient and provider services, Part C is Medicare Advantage, and Part D is prescription coverage. Medicaid is a federal-state program with income-based eligibility.
306 words, about 2 min04Psychosocial Concepts and Support Systems
Health and recovery are shaped by biological, psychological, and social factors. Assess adjustment to illness and disability, coping style, family systems, caregiver burden, and social support.
304 words, about 2 min