CCM study materials
CCM study resources

CCM (Other exams) case studies

CCM · Put your knowledge to work in context.

The CCM® - Board-Certified Case Manager - is a professional certification for case management and client-advocacy practitioners, conferred by The Commission. It is intended for working case managers who want an evidence-based credential that validates their expertise, signals ethical practice, and demonstrates excellence to employers and to the people they serve. The CCM case studies are 5 cases and about 3,811 words.

1

The 'Noncompliant' Heart Failure Patient

R is 74 and lives alone on the second floor of a walk-up. She has heart failure with reduced ejection fraction (EF 30%) and has been hospitalized three times in five months, twice for volume overload.

748 words, about 4 min
2

Sickle Cell Pain and the 'Frequent Flyer' Label

T is 34 and has sickle cell disease (HbSS). He has had six emergency department visits in three months for vaso-occlusive pain and two admissions.

752 words, about 4 min
3

Contesting a Rehab Non-Certification

L is 79 and is on day 12 at an inpatient rehabilitation facility after surgical repair of a left hip fracture. He now transfers with one-person assist and walks 30 feet with a walker.

736 words, about 4 min
4

The Caregiver Who Promised

K is 81 and cares for her husband, 84, who has moderate Alzheimer's disease. He wanders at night, is incontinent, and has left the house twice while she showered; police returned him once.

811 words, about 4 min
5

Four Items, One Morning, Caseload of 68

You carry a caseload of 68 members. At 9:00 on Monday morning you have four open items: (a) a voicemail left at 8:40 by a man discharged Friday after coronary artery bypass grafting, saying his "chest feels tight" and that he is out of pain medication; (b) a new emergency department referral for a 24-year-old woman with uncontrolled asthma who has no rescue inhaler and no prescription; (c) a payer fax requesting a care plan update on a stable nursing home resident, due by 5:00 p.m.; (d) a patient you have called twice over two weeks about a dialysis schedule change, who has not returned your calls.

764 words, about 4 min