EXIN BiSL Foundation case studies
EXIN BiSL Foundation · Put your knowledge to work in context.
The page you are reading is an independent study resource for the EXIN BiSL Foundation exam, aimed at candidates who work at the interface between business and IT and want a recognised grounding in business information management. BiSL Foundation sits in the family of EXIN business-information certifications and speaks to roles such as business information manager, functional manager, information analyst and key user, plus the IT staff who serve them. The exam tests whether you understand the BiSL framework as a whole rather than whether you can recite one process. Expect to be asked about the framework's layers and process clusters, the difference between governance-level direction and day-to-day use management, how demand and supply are matched, the relationship between BiSL and other management frameworks such as ITIL and ASL, and the vocabulary that lets business and IT discuss information provision with one voice. The EXIN BiSL Foundation case studies are 5 cases and about 3,380 words.
1Competing demands at Meridian Retail
Meridian Retail operates 180 stores, an e-commerce channel and a central supply chain. Annual IT spend is €4.2 million, of which €2.7 million is already committed to running existing systems.
700 words, about 4 min2Post-merger application portfolio at Northline Logistics
Two logistics companies merged eighteen months ago. The combined group has 4,500 employees and 12 core applications, including two ERP systems, three transport management systems and four warehouse management systems.
683 words, about 3 min3The missing SMS alert at St. Aldric's Hospital
At a 600-bed hospital, the operating theatre scheduling system has a function that flags urgent cases and should send an SMS to the duty anaesthetist. For the past two weeks the SMS has not been sent.
668 words, about 3 min4AI ambition at the provincial government of Veldhoven
A provincial government with 12,000 employees spends €38 million a year on IT. Its business information management department has 15 staff, mostly functional administrators.
687 words, about 3 min5Supplier underperformance at Calden Insurance
A mid-sized insurer outsources infrastructure and application maintenance to a single supplier under a three-year contract worth €5 million a year. The service level agreement promises 99.9% availability and four-hour resolution for priority-one incidents.
642 words, about 3 min