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EXIN BiSL Foundation study materials
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EXIN BiSL Foundation practice questions

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Question 1Business information management (BiSL framework domains not enumerated in source)

In BiSL, which domain is primarily concerned with determining what information provision must deliver for the business and with setting the strategic direction for information supply?

  1. The business information management domain at strategic level Correct answer.
  2. Functionality management
  3. Use management
  4. Connectivity management

Explanation

BiSL separates demand-side and supply-side activities across governance, information management and use management levels. The strategic demand-side domain translates business strategy and external developments into a long-term information provision policy. Operational user support and functionality tuning sit at lower levels.

Question 2Business information management (BiSL framework domains not enumerated in source)

A business information manager drafts a multi-year plan describing how information provision should evolve in line with the organisation's strategy. Which BiSL cluster does this activity belong to?

  1. Information strategy formulation Correct answer.
  2. Usage management
  3. Information portfolio management
  4. Demand management

Explanation

Within the strategic business information management domain, information strategy formulation establishes the long-term direction and policies for information provision. Portfolio management then organises concrete services and change initiatives within that direction. Demand management and usage management operate at more operational levels.

Question 3Business information management (BiSL framework domains not enumerated in source)

Which activity belongs to the information portfolio management cluster in BiSL?

  1. Writing the functional design of a new reporting module
  2. Monitoring the availability of a supplier's infrastructure
  3. Resolving an individual user's access problem on a workday morning
  4. Registering and prioritising proposed changes to information provision across the business Correct answer.

Explanation

Information portfolio management maintains an overview of the information services and change initiatives, weighing them against each other and against available capacity. Individual incident handling, detailed functional design and infrastructure availability monitoring belong to other clusters or to IT service management.

Question 4Business information management (BiSL framework domains not enumerated in source)

What is the main purpose of the relationship management cluster within business information management?

  1. Producing the annual IT infrastructure capacity plan
  2. Maintaining contacts with business stakeholders and suppliers so that expectations about information provision stay aligned Correct answer.
  3. Designing the data model for a new registration system
  4. Testing whether a new release meets its acceptance criteria

Explanation

Relationship management builds and maintains the network of contacts with business units, suppliers and other parties, aligning expectations and escalating issues. Data modelling, acceptance testing and infrastructure capacity planning are performed elsewhere in the demand and supply chains.

Question 5Business information management (BiSL framework domains not enumerated in source)

An organisation wants to assess periodically whether its information provision still matches business needs and where improvements are needed. Which BiSL activity area addresses this?

  1. Incident handling in the service desk
  2. Configuration management of hardware items
  3. Information provision policy and planning cycles within the strategic domain Correct answer.
  4. Programming of application interfaces

Explanation

The strategic business information management domain includes periodic evaluation and planning of information provision against business developments. Service desk incident handling, configuration management and programming are supply-side or operational activities that do not perform this evaluation.

Question 6Business information management (BiSL framework domains not enumerated in source)

Which pair correctly matches a BiSL domain with its level of concern?

  1. Functionality management - tactical, translating business needs into functional requirements Correct answer.
  2. Use management - strategic, setting information policy
  3. Functionality management - operational, handling user questions
  4. Information strategy formulation - operational, administering authorisations

Explanation

Functionality management sits at the tactical level between strategic direction and daily use, converting business needs into functional specifications and coordinating changes. Use management is operational, and strategy formulation is strategic, so the other pairings invert the levels.

Question 7Business information management (BiSL framework domains not enumerated in source)

A user reports that a report no longer shows the correct totals after a recent change. Which BiSL domain first receives and registers this signal?

  1. Supplier management on the supply side
  2. Information strategy formulation
  3. Information portfolio management
  4. Use management Correct answer.

Explanation

Use management is the operational domain where users report questions, wishes and disruptions; it registers and channels them further. Strategy formulation and portfolio management work at higher aggregation levels, and supplier management is a supply-side concern.

Question 8Business information management (BiSL framework domains not enumerated in source)

Within the demand side of BiSL, what distinguishes information management from use management?

  1. Information management steers and specifies information provision, while use management supports users in applying it day to day Correct answer.
  2. Information management handles incidents, while use management sets strategy
  3. Information management runs the data centre, while use management writes contracts
  4. Information management is outsourced, while use management is always internal

Explanation

The demand side has a steering and specifying part (information management, covering strategic and tactical clusters) and an operational part (use management) that supports users. Data centre operation, contract writing and strategy setting are not what separates these two domains.

Question 9Business information management (BiSL framework domains not enumerated in source)

Which question is typical of the functionality management domain?

  1. Which functional requirements must a new registration facility satisfy for the business processes it supports? Correct answer.
  2. What is the organisation's five-year information vision?
  3. How many service desk staff are needed next month?
  4. Which network component caused last night's outage?

Explanation

Functionality management specifies what information provision must do for business processes and maintains the functional view of applications and data. Staffing, network fault analysis and long-term vision belong to other domains or to the supply side.

Question 10Business information management (BiSL framework domains not enumerated in source)

A business information manager needs a structured overview of all information services, their costs, their business value and their planned changes. Which BiSL cluster provides this?

  1. Technical infrastructure management
  2. Information strategy formulation
  3. Information portfolio management Correct answer.
  4. Use support

Explanation

Portfolio management creates and maintains the overview of information services and change initiatives, enabling prioritisation on value and cost. Use support handles user questions, strategy formulation sets direction without the service-level overview, and infrastructure management is supply-side.

Question 11Business information management (BiSL framework domains not enumerated in source)

Which statement best describes the position of BiSL relative to ITIL?

  1. BiSL replaces ITIL entirely for all infrastructure processes
  2. BiSL addresses the demand side of information provision, while ITIL addresses the supply side of IT services Correct answer.
  3. BiSL and ITIL describe identical processes under different names
  4. BiSL is a programming standard and ITIL is a project method

Explanation

BiSL focuses on the demand side: how the business specifies, steers and uses information provision. ITIL focuses on the supply side: delivering IT services. They are complementary frameworks, not substitutes, and neither is a programming standard or project method.

Question 12Business information management (BiSL framework domains not enumerated in source)

Where BiSL and ITIL meet, which concern belongs primarily to the BiSL side of the interface?

  1. Managing the release of infrastructure patches
  2. Operating the network infrastructure
  3. Resolving infrastructure incidents within agreed service levels
  4. Specifying and agreeing what information provision must deliver for the business Correct answer.

Explanation

At the interface, BiSL formulates and agrees demand, while ITIL-based supply organisations deliver and operate services. Patch releases, network operation and infrastructure incident resolution are supply-side responsibilities.

Question 13Business information management (BiSL framework domains not enumerated in source)

A department head asks the business information manager to explain who is accountable for the quality of information provision in the business. Which answer fits BiSL's philosophy?

  1. The service desk is accountable because it receives the reports
  2. Accountability is undefined until an incident occurs
  3. Only the external IT supplier is accountable
  4. The business itself, represented in business information management, owns the demand and its quality Correct answer.

Explanation

BiSL places responsibility for information provision with the business, which steers demand through business information management. Suppliers deliver against agreements but do not own business demand, and accountability does not depend on incidents.

Question 14Business information management (BiSL framework domains not enumerated in source)

Which activity is part of use management rather than functionality management?

  1. Maintaining the functional documentation of an application
  2. Assessing the impact of a requested functional change on related applications
  3. Advising on the functional consequences of a new business rule
  4. Answering a user's question about how to run a standard report Correct answer.

Explanation

Use management supports users in their daily application of information provision, including answering usage questions. Impact assessment, functional documentation and functional advice on business rules are tactical functionality management tasks.

Question 15Business information management (BiSL framework domains not enumerated in source)

What does the BiSL process of demand management aim to achieve?

  1. Defining the enterprise architecture of the supply organisation
  2. Matching the demand for information provision with what can be supplied, and agreeing priorities Correct answer.
  3. Recruiting IT operators for the data centre
  4. Writing the technical design of new databases

Explanation

Demand management balances wishes and needs against available capacity and agrees what will be delivered and when. Technical database design, operator recruitment and supply-side architecture definition lie outside this demand-side process.

Question 16Business information management (BiSL framework domains not enumerated in source)

An organisation is preparing its annual budget for information provision and must decide which change proposals to fund. Which combination of BiSL clusters is most relevant?

  1. Information portfolio management together with information strategy formulation Correct answer.
  2. Network operations together with patch management
  3. Use support together with incident handling
  4. Programming together with database administration

Explanation

Budgeting for change requires strategic direction and a prioritised portfolio of initiatives, so strategy formulation and portfolio management are the relevant clusters. Operational support, network operations, patching and programming do not decide funding priorities.

Question 17Business information management (BiSL framework domains not enumerated in source)

Which statement about the scope of business information management in BiSL is correct?

  1. It covers the full technical operation of applications and infrastructure
  2. It covers the steering and specifying of information provision on behalf of the business, including its use Correct answer.
  3. It applies only to organisations that outsource all IT
  4. It is limited to writing software specifications for developers

Explanation

Business information management encompasses the demand side: strategy, portfolio, relationships, functionality and operational use support. It does not operate infrastructure, is broader than software specification, and applies regardless of whether IT is outsourced.

Question 18Business information management (BiSL framework domains not enumerated in source)

A business information manager notices that users keep working around a system because its functionality does not fit their process. Which BiSL response is most appropriate?

  1. Ignore it because users are responsible for their own workarounds
  2. Log it as a hardware incident for the service desk
  3. Immediately instruct the supplier to rebuild the system without analysis
  4. Raise the mismatch through functionality management so that requirements and possible changes are assessed Correct answer.

Explanation

Persistent workarounds signal a gap between business needs and functionality, which functionality management should analyse and translate into assessed requirements. Ignoring it, ordering a rebuild without analysis, or mislabelling it as a hardware incident all bypass proper demand handling.

Question 19Business information management (BiSL framework domains not enumerated in source)

Which is a typical output of the information strategy formulation cluster?

  1. A monthly report of logged incidents
  2. A long-term vision and policy for information provision aligned with business strategy Correct answer.
  3. A signed contract with a hardware vendor
  4. A tested software release ready for production

Explanation

Strategy formulation produces direction-setting documents such as a vision and policy for information provision. Tested releases, incident reports and vendor contracts are outputs of supply-side or operational processes.

Question 20Business information management (BiSL framework domains not enumerated in source)

How does BiSL treat the relationship between business processes and information provision?

  1. Information provision dictates how business processes must be organised
  2. The two are unrelated and managed by separate chains with no contact
  3. Information provision must be derived from and continually aligned with the needs of the business processes Correct answer.
  4. Alignment is only needed once, at the start of a project

Explanation

BiSL starts from business processes and requires information provision to be derived from and kept aligned with their needs. The reverse direction, complete separation, or one-off alignment contradict the framework's continuous demand-driven orientation.

Question 21Business information management (BiSL framework domains not enumerated in source)

Which activity would you expect in the information management domain at tactical level rather than at strategic level?

  1. Preparing a functional design for a new information service based on agreed business needs Correct answer.
  2. Approving the multi-year investment portfolio for information provision
  3. Setting enterprise-wide principles for data governance
  4. Deciding the organisation's long-term information vision

Explanation

Tactical information management translates business needs into concrete functional designs and change specifications. Vision, multi-year investment approval and enterprise-wide principles are strategic-level decisions that frame the tactical work.

Question 22Business information management (BiSL framework domains not enumerated in source)

A supplier proposes a technical upgrade that would change how users interact with an application. What should business information management do first?

  1. Accept it because the supplier is the technical expert
  2. Reject all supplier proposals as a matter of policy
  3. Forward it directly to users without any assessment
  4. Assess the impact on business processes and users and decide whether the change is desirable Correct answer.

Explanation

Demand-side management must judge proposed supply changes against business needs and user impact before agreeing. Blind acceptance, blanket rejection and unmanaged forwarding all skip the impact assessment that protects business value.

Question 23Business information management (BiSL framework domains not enumerated in source)

Which statement about the relationship between the strategic and tactical levels in business information management is correct?

  1. Tactical work only starts after all strategic work has permanently finished
  2. Tactical specifications automatically override strategic policy
  3. Strategic policy and principles constrain and guide the tactical specification of functionality and changes Correct answer.
  4. The two levels are independent and never exchange information

Explanation

Strategic direction sets the frameworks within which tactical functionality management operates, so specifications must fit the policy. Tactical work cannot override strategy, the levels interact continuously, and strategy is not a one-time phase.

Question 24Business information management (BiSL framework domains not enumerated in source)

In BiSL terms, what is meant by the 'information provision' that business information management is concerned with?

  1. Only the software licences held by the organisation
  2. The total of people, processes, information and supporting technology that supplies information to the business Correct answer.
  3. Only the physical servers and networks
  4. Only the printed reports produced by the finance department

Explanation

Information provision is the whole arrangement that provides the business with the information it needs, including people, processes, data and technology. Reducing it to hardware, printed output or licences misses most of that scope.

Question 25Business information management (BiSL framework domains not enumerated in source)

An organisation finds that different business units request overlapping information services with conflicting requirements. Which BiSL cluster is best placed to resolve this at demand level?

  1. Incident management, by closing the conflicting requests
  2. Use support, by answering each unit's questions separately
  3. Information portfolio management, by weighing the overlapping initiatives against each other and against business priorities Correct answer.
  4. Technical design, by building both variants without discussion

Explanation

Portfolio management provides the cross-unit overview needed to compare overlapping initiatives and align them with business priorities. Separate use support, duplicate technical builds and closing requests as incidents all fail to resolve conflicting demand.

Question 26Business information management (BiSL framework domains not enumerated in source)

In BiSL, which domain is responsible for ensuring that the information provision actually delivers the information the business processes need on a day-to-day basis?

  1. Information strategy formulation
  2. IT service management
  3. Use management Correct answer.
  4. Functionality management

Explanation

Use management is the operational, demand-side domain that supports end users and keeps the information provision usable in daily work. It handles incidents, questions and operational adjustments within the business. Functionality management and strategy formulation sit at tactical and strategic levels respectively.

Question 27Business information management (BiSL framework domains not enumerated in source)

A business information manager is determining which concrete changes to the information provision will be needed next year to keep supporting the business processes. Which BiSL domain covers this work?

  1. Information strategy formulation
  2. Functionality management Correct answer.
  3. Technical infrastructure management
  4. Use management

Explanation

Functionality management is the tactical demand-side domain where the business information manager maintains the functional specification and plans mid-term changes to information provision. It translates business process developments into requirements. Use management is operational and strategy formulation is long term.

Question 28Business information management (BiSL framework domains not enumerated in source)

Which concern sits at the strategic level of business information management in BiSL?

  1. Resolving a defect in a monthly report
  2. Approving individual user access requests
  3. Establishing the long-term vision for how information provision will support the organisation Correct answer.
  4. Maintaining the functional specification for an application

Explanation

The strategic level, covered by information strategy formulation, sets the long-term direction and vision for information provision aligned with organisational goals. Access approvals, defect resolution and functional specifications belong to lower levels.

Question 29Business information management (BiSL framework domains not enumerated in source)

An organisation wants to compare the cost of its information provision against the value it delivers to the business. Which BiSL activity most directly supports this?

  1. Producing a periodic overview of information provision costs and benefits for business management Correct answer.
  2. Running a user satisfaction survey after each release
  3. Defining the technical architecture of the data centre
  4. Logging and routing incidents from the service desk

Explanation

Business information management must account for the costs and benefits of information provision and report these to business management. This periodic overview supports funding and prioritisation decisions. The other options are operational support or supply-side technical work.

Question 30Business information management (BiSL framework domains not enumerated in source)

Within BiSL, how does the demand side relate to the supply side at the interface?

  1. The demand side manages servers and networks used by the business
  2. Both sides are identical and interchangeable in BiSL
  3. The supply side decides which business processes the organisation should run
  4. The demand side specifies what the business needs and the supply side delivers the services that meet those needs Correct answer.

Explanation

BiSL describes the demand side of information provision, where the business states and steers its requirements. The supply side, often organised with frameworks such as ITIL, delivers the technical and application services. The interface is a specification-and-delivery relationship.

Question 31Business information management (BiSL framework domains not enumerated in source)

A new business process is being designed and the business information manager must ensure that the required information provision is available when the process goes live. In which BiSL domain does this coordination primarily take place?

  1. IT service management
  2. Use management
  3. Information strategy formulation
  4. Functionality management Correct answer.

Explanation

Functionality management coordinates with business process change so that information provision keeps pace with new or changed processes. It maintains the functional specification and plans the required adjustments. Strategy formulation sets direction and use management handles daily use.

Question 32Business information management (BiSL framework domains not enumerated in source)

Which statement best captures the purpose of the information management domain in BiSL?

  1. It handles the daily questions and incidents raised by end users
  2. It guarantees that every application has the newest technical release installed
  3. It defines the network topology used by the organisation
  4. It manages the information provision from the perspective of business management, steering on value and cost Correct answer.

Explanation

Information management is the demand-side domain aimed at business management, steering information provision on value, cost and alignment with business goals. It is distinct from operational user support and from supply-side technical work.

Question 33Business information management (BiSL framework domains not enumerated in source)

A business information manager is drafting a multi-year roadmap that links planned information provision to the organisation's business strategy. Which BiSL cluster does this belong to?

  1. Use management
  2. Information strategy formulation Correct answer.
  3. Operational supplier management
  4. Functionality management

Explanation

Information strategy formulation is the strategic cluster that connects the long-term direction of information provision to the organisation's business strategy. A multi-year roadmap is a typical strategic artefact. The other clusters operate at tactical or operational level.

Question 34Business information management (BiSL framework domains not enumerated in source)

Which of the following is most characteristic of the functionality management domain rather than use management?

  1. Assessing whether an application still supports a changed business process Correct answer.
  2. Resetting a user's password
  3. Registering a complaint about slow response times
  4. Answering a user's question about how to run a report

Explanation

Functionality management assesses whether information provision still fits the business processes and plans functional adjustments. This is a tactical evaluation. The other activities are operational user support tasks belonging to use management.

Question 35Business information management (BiSL framework domains not enumerated in source)

In BiSL, which level of concern deals with the question of how information provision should be organised to support the business over the coming years?

  1. Strategic level Correct answer.
  2. Tactical level
  3. Operational level
  4. Technical level

Explanation

The strategic level concerns the long-term organisation and direction of information provision in support of business goals. The tactical level addresses concrete functional change and the operational level handles daily use. Technical level is not a BiSL level of concern.

Question 36Business information management (BiSL framework domains not enumerated in source)

A user reports that a screen in a business application no longer matches the agreed functional specification after a supplier release. Which BiSL domain is best placed to judge whether the change is acceptable to the business?

  1. Use management
  2. Information strategy formulation
  3. Functionality management Correct answer.
  4. Technical infrastructure management

Explanation

Functionality management owns the functional specification and judges whether changes to functionality still fit the business processes. It can accept or reject a supplier change on behalf of the business. Use management handles the operational symptom but not the functional judgement.

Question 37Business information management (BiSL framework domains not enumerated in source)

Which activity belongs to the information management domain at the strategic level?

  1. Testing a new release of an application
  2. Adjusting a report query for a user
  3. Determining the long-term sourcing direction for information provision Correct answer.
  4. Registering a user incident about a printing problem

Explanation

Determining the long-term sourcing direction is a strategic decision about how information provision will be organised over time. Incident registration and query adjustments are operational, while release testing is supply-side work.

Question 38Business information management (BiSL framework domains not enumerated in source)

What is the primary focus of the use management domain in BiSL?

  1. Supporting end users so that information provision remains usable in daily business operations Correct answer.
  2. Negotiating multi-year contracts with software vendors
  3. Setting the organisation's long-term information policy
  4. Designing the technical architecture of applications

Explanation

Use management is the operational demand-side domain focused on supporting users in daily use of information provision. It handles questions, incidents and small operational adjustments. Policy, contracts and architecture belong to other levels or to the supply side.

Question 39Business information management (BiSL framework domains not enumerated in source)

A business information manager must decide whether to renew a contract with an application supplier whose service has been unreliable. Which consideration fits the demand-side responsibility in BiSL?

  1. Whether the supplier uses the newest programming language
  2. Whether the supplier's servers are patched to the latest firmware
  3. Whether the service still meets the business's functional and quality requirements at acceptable cost Correct answer.
  4. Whether the supplier's data centre is located in a certain country

Explanation

The demand side judges supplier performance against business requirements for functionality, quality and cost. Technical details such as firmware, language choice or data centre location are supply-side or compliance matters unless they affect agreed requirements.

Question 40Business information management (BiSL framework domains not enumerated in source)

Which statement about the relationship between the tactical and operational levels in BiSL is correct?

  1. The two levels are unrelated and never interact
  2. The tactical level handles daily incidents and the operational level sets strategy
  3. The tactical level sets the functional framework within which operational use management resolves daily issues Correct answer.
  4. The operational level decides the multi-year functional roadmap

Explanation

The tactical level, through functionality management, establishes the functional framework and plans changes. Operational use management then works within that framework to resolve daily issues. Strategy sits above both.

Question 41Business information management (BiSL framework domains not enumerated in source)

A business information manager wants to establish which information services the organisation uses, what they cost and how they support business goals. Which BiSL domain provides the structure for this overview?

  1. Use management
  2. Information management Correct answer.
  3. Functionality management
  4. Technical infrastructure management

Explanation

Information management provides the demand-side structure for steering information provision on value, cost and business alignment. It gives business management an overview of services and their contribution. The other domains are operational, tactical-functional or supply-side technical.

Question 42Business information management (BiSL framework domains not enumerated in source)

Which of these is a typical output of the information strategy formulation cluster?

  1. A tested software release
  2. A user access approval
  3. A long-term information plan aligned with business strategy Correct answer.
  4. A resolved incident ticket

Explanation

Information strategy formulation produces long-term plans that align information provision with business strategy. Incident tickets, releases and access approvals are operational or supply-side artefacts.

Question 43Business information management (BiSL framework domains not enumerated in source)

An organisation discovers that two business units have requested overlapping information services with conflicting requirements. Which BiSL domain should coordinate to resolve this?

  1. Use management, by handling each request as a separate incident
  2. The service desk, by routing the requests to the supplier
  3. Technical infrastructure management, by choosing one platform
  4. Functionality management, by aligning requirements with both business processes Correct answer.

Explanation

Functionality management works at tactical level to align information provision with multiple business processes and reconcile conflicting requirements. It maintains a coherent functional specification. Operational routing or technical platform choice does not resolve the business conflict.

Question 44Business information management (BiSL framework domains not enumerated in source)

In BiSL, what does the term information provision refer to?

  1. Only the hardware and networks that host applications
  2. The whole of information systems, information services and the support needed to deliver information to the business Correct answer.
  3. The documentation describing business processes
  4. The set of suppliers contracted by the IT department

Explanation

Information provision in BiSL is broad: it covers the information systems and services together with the support required to make information available to business processes. It is not limited to hardware or to process documentation.

Question 45Business information management (BiSL framework domains not enumerated in source)

A business information manager is asked who is accountable for the quality of information used in a business process. What is the BiSL position?

  1. The business itself is accountable, with business information management supporting that responsibility Correct answer.
  2. The supplier is accountable because it delivers the system
  3. The service desk is accountable because it handles incidents
  4. The technical infrastructure team is accountable because it runs the servers

Explanation

BiSL places accountability for information quality with the business that uses the information. Business information management supports the business in fulfilling that responsibility. Suppliers and technical teams deliver services but do not own business accountability.

Question 46Business information management (BiSL framework domains not enumerated in source)

Which question is most typical of the functionality management domain?

  1. What is the long-term vision for information provision?
  2. How do we reset this user's password?
  3. Does the current information provision still fit the changed business process? Correct answer.
  4. Which server hosts the database?

Explanation

Functionality management asks whether information provision continues to fit the business processes and what functional changes are needed. Password resets are operational, vision is strategic and server hosting is technical.

Question 47Business information management (BiSL framework domains not enumerated in source)

A department wants to introduce a new information service that supports a strategic business initiative. Which sequence best reflects BiSL's levels of concern?

  1. Tactical specification first, then strategic direction, then operational support
  2. Strategic direction first, then tactical specification of the service, then operational support Correct answer.
  3. Operational support first, then tactical specification, then strategic direction
  4. Operational support first, then strategic direction, then tactical specification

Explanation

BiSL distinguishes strategic, tactical and operational levels of concern, with strategy setting direction, functionality management specifying the provision, and use management supporting daily use. The logical flow runs from strategic direction through tactical specification to operational support.

Question 48Business information management (BiSL framework domains not enumerated in source)

Which activity is a clear example of use management rather than information management?

  1. Steering the information portfolio on value and cost for business management
  2. Helping a user who cannot open a required report Correct answer.
  3. Establishing the long-term information policy
  4. Deciding how information provision will be sourced over the next five years

Explanation

Use management provides operational support to users in daily use, such as helping with a report that will not open. Long-term sourcing, portfolio steering and policy belong to information management at tactical or strategic level.

Question 49Business information management (BiSL framework domains not enumerated in source)

A business information manager is reviewing whether the organisation's information provision is still aligned with a newly revised business strategy. Which BiSL domain is the primary owner of this alignment question?

  1. Technical infrastructure management
  2. Use management
  3. Functionality management
  4. Information strategy formulation Correct answer.

Explanation

Information strategy formulation is responsible for aligning the long-term direction of information provision with business strategy. When the business strategy changes, this strategic domain reassesses the information direction. The other domains act at lower levels or on the supply side.

Question 50Business information management (BiSL framework domains not enumerated in source)

Which statement best describes the scope of business information management in BiSL?

  1. It covers only the technical operation of applications
  2. It covers the demand-side management of information provision in support of business processes Correct answer.
  3. It covers only the development of new software
  4. It covers only the procurement of hardware

Explanation

BiSL defines business information management as demand-side management of information provision, ensuring it supports business processes across strategic, tactical and operational levels. It is broader than technical operation, procurement or software development alone.